Drift

Unverified
Product not verified by the Software Seller.
Tekpon Score
8.5

Drift Reviews

& Product Details

What is Drift?

Drift is a conversational marketing and sales platform that facilitates real-time engagement between businesses and their customers.

By utilizing chatbots and live chat, this software empowers businesses to interact with website visitors, qualify leads, and schedule meetings with sales teams. The platform delivers personalized experiences for customers through automated conversations that can be tailored to meet specific business needs.

Also, it integrates with email, CRM, and marketing automation software, enabling businesses to manage and track customer interactions across multiple channels effortlessly.

The platform’s features, including lead routing, ABM, and analytics, enable businesses to streamline their sales and marketing processes, enhance customer engagement, and ultimately drive revenue growth.

Found in these Categories

Best For

Conversational and Sales Live Chat Bot.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Drift

  • Located In

    United States

  • Website

    drift.com

Starting from:

$2500 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Drift offers four pricing plans, including Premium, Advanced, and Enterprise, which are customizable. They also have a plan tailored specifically for startups. The Premium plan starts at $2,500.

  • API
  • Activity Dashboard
  • Auto-Responders
  • Chat/ Messaging
  • Drag & Drop
  • Real Time Notifications
  • Contact Management
  • Customizable Branding
  • Email Management
  • File Management
  • File Sharing
  • Geotargeting
  • Mobile Access
  • Multi-Channel Communication
  • Offline Form
  • Personalization
  • Real Time Analytics
  • Surveys & Feedback
  • Transcripts/Chat History
  • Workflow Management

Additional Features

  • @mentions
  • AB Testing
  • AI/Machine Learning
  • Access Controls/Permissions
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Audience Targeting
  • Augmented Analytics
  • Auto-Responders
  • Automated Responses
  • Automated Routing
  • Chatbot
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Campaign Personalization
  • Canned Responses
  • Chat Transcript
  • Automated Scheduling
  • Code-free Development
  • Collaboration Tools
  • Confirmation/Reminders
  • Contact Database
  • Contextual Guidance
  • Contextual Targeting
  • Conversion Tracking
  • Email Marketing
  • Email Templates
  • Customer Segmentation
  • Customer Service Analytics
  • Customizable Forms
  • Customizable Reports
  • Lead Capture
  • Lead Distribution
  • Dashboard
  • Forms Management
  • Data Synchronization
  • Data Visualization
  • Drip Campaigns
  • Dynamic Content
  • Email Automation
  • Email Campaign Management
  • Customer Database
  • Customer Experience Management
  • Data Extraction
  • Data Import/Export
  • Email Tracking
  • Engagement Tracking
  • Customizable CTAs
  • Customizable Fields
  • Event-Triggered Actions
  • Customizable Templates
  • Lead Generation
  • Lead Management
  • Group Messaging
  • Human Handover
  • Intent Recognition
  • Interaction Tracking
  • Knowledge Base Management
  • Landing Pages/Web Forms
  • Language Detection
  • Customer Support
  • Multi-Channel Data Collection
  • Lead Notifications
  • Lead Nurturing
  • Real-Time Monitoring
  • Real-time Consumer-facing Chat
  • Lead Verification/Validation
  • List Management
  • Live Chat
  • Location-Based Marketing
  • Marketing Automation
  • Meeting Management
  • Mobile Alerts
  • Mobile Optimized Emails
  • Monitoring
  • Lead Qualification
  • Lead Segmentation
  • Multi-Channel Marketing
  • Multi-Language
  • Natural Language Processing
  • Natural Language Search
  • Offline Form
  • One-to-One Messaging
  • Online Booking
  • Online Forms
  • Performance Metrics
  • Pipeline Reports
  • Pre-Configured Bot
  • Predictive Analytics
  • Prioritization
  • Proactive Chat
  • Process/Workflow Automation
  • Product Recommendations
  • Prospecting Tools
  • Push Notifications
  • Query Suggestions
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Data
  • Website Visitor Tracking
  • Real-time Conversations
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Routing
  • SMS Messaging
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Single Sign On
  • Source Tracking
  • Speech Recognition
  • Speech Synthesis
  • Subscription Management
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Tagging
  • Target Account Identification
  • Template Management
  • Third-Party Integrations
  • Transfers/Routing
  • Video Chat
  • Video Conferencing
  • Virtual Assistant
  • Visitor Tracking
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment

Intercom

Tekpon Score
COMPARE
AI Customer Service Solution.

LiveChat

Tekpon Score
COMPARE
Business live chat & online customer support software.

Tawk.to

Tekpon Score
COMPARE
Live Chat software for your Website.

CometChat

Tekpon Score
CometChat is a chat API and in-app messaging SDK that offers real-time translation, HD voice and video calling, text chat, p...

Twilio

Tekpon Score
Twilio is a robust platform for customer engagement that provides several tools to facilitate efficient communication betwee...

Tidio

Tekpon Score
Tidio is a live chat software designed to help small and medium businesses connect with their customers in real-time. It off...

Appy Pie

Tekpon Score
Appy Pie is a popular no-code platform for businesses who want to create their next app or website. You can create a basic m...

Aircall

Tekpon Score
Aircall is one of the most effective business call tools that you can use to enhance your customer experience service, among...

ManyChat

Tekpon Score
ManyChat is a cloud-based chatbot answer designed to assist small organizations in driving chat advertising and marketing ca...

Landbot

Tekpon Score
Landbot is an intuitive no-code chatbot builder. It lets you create a conversational chatbot that grabs user attention and e...

Freshchat

Tekpon Score
Freshchat is one of the advanced solutions available in the market that is a solution to modern messaging, i.e., live chat. ...

Drift Related Insights

Customer Experience

Why is it important to implement a live chat on your website

Tekpon Author - Ana-Maria Stanciuc