Alhena AI
Alhena AI Reviews
& Product DetailsWhat is Alhena AI?
Alhena AI (formerly Gleen) is an advanced artificial intelligence platform offering a suite of tools designed to enhance customer engagement and streamline support operations for businesses. Its key products include AI Support Concierge, AI Shopping Assistant, AI Agent Assist, and AI Social Commerce solutions.
The AI Support Concierge automates customer service tasks such as returns and order tracking, reducing agent workload and accelerating response times. The AI Shopping Assistant provides personalized, conversational shopping experiences, guiding customers to products that match their preferences.
AI Agent Assist empowers support teams by summarizing customer inquiries and drafting responses, enhancing efficiency and accuracy. The AI Social Commerce tool enables businesses to engage with customers across social platforms, converting interactions into sales opportunities.
By implementing Alhena AI’s solutions, businesses can offer 24/7 customer support, deliver personalized shopping experiences, and maintain consistent brand communication across channels. These tools are particularly beneficial for e-commerce platforms, customer service departments, and companies aiming to enhance their social media engagement strategies.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Helix3 Labs, Inc.
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Located In
United States
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Website
alhena.ai
Starting from:
$1.1 /conversation
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Alhena AI offers a Free plan with 50 conversations per month, a Basic plan at $1.10 per conversation, and an Enterprise plan with customized pricing. The Free plan includes limited features, while the Basic and Enterprise plans provide unlimited conversations, extensive customization, and advanced integrations. The Enterprise plan also offers dedicated support and additional enterprise-level features.
- Live Chat
- Artificial Intelligence (AI)
- Access Controls/Permissions
- Virtual Assistant
- Multi-Channel Management
- Configurable Workflow
- Rules-Based Workflow
- Interaction Tracking
Additional Features
- Customization Control
- Route to Human
- Menu Bars
- Drip Sequences
- Integrations
- Branding
- Analytics
- A/B Testing
- Role-Based Access
- Information Collection
- Complex Query Handling
- Natural Conversation
- Context Management
- AI Shopping Assistant
- AI Support Concierge
- AI Agent Assist
- AI Social Commerce
- Multi-Channel Support
- Hallucination-Free AI
- Product Recommendations
- Smart Nudges
- AI-Powered FAQ
- Personalized Interactions
- Seamless Integrations
- Automated Workflows
- Data Security
- Scalable Infrastructure
- User-Friendly Interface
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