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Avochato

Tekpon Score
8.6

Avochato Reviews

& Product Details

What is Avochato?

Avochato is a communication platform designed to streamline customer interaction for businesses of all sizes. It facilitates seamless messaging across various channels, including SMS, MMS, and live chat, directly integrating into marketing, sales, and support workflows.

By offering tools like message scheduling, automated responses, and CRM integration, Avochato aims to enhance the efficiency and effectiveness of business communication, ensuring that messages reach the intended audience at the right time, through the preferred channels.

The software is tailored to serve a wide array of industries, such as real estate, healthcare, financial services, and more, making it a versatile choice for businesses looking to improve their customer engagement strategy.

Avochato’s benefits include improved customer satisfaction through prompt and personal communication, increased efficiency in managing customer inquiries, and the ability to generate actionable insights from interaction data. It also supports team collaboration by allowing multiple users to manage conversations, ensuring that customer issues are addressed by the right person without delay.

Such features make Avochato an invaluable tool for businesses aiming to stay connected with their customers and streamline their communication processes, regardless of their industry or size.

Best For

SMS texting and live chat for sales, support & ops teams
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Avochato, Inc.

  • Located In

    United States

  • Website

    avochato.com

Starting from:

$19 /user/month, billed annually

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Avochato offers three pricing plans: Lite at $19 per user/month with essential features, Standard at $35 per user/month plus a $175 platform fee with advanced tools, and Premium with custom pricing for 10+ users and additional enterprise features. Each plan includes SMS, live chat, and various integrations.

  • 2-Way Messaging
  • API
  • Auto-Responders
  • Automated Scheduling
  • Campaign Management
  • Chat/ Messaging
  • Contact Management
  • Customizable Templates
  • Import & Export
  • Live Chat
  • Mass Texting
  • Multi-Channel Communication
  • Reporting/Analytics
  • Text-to-Win

Additional Features

  • Activity Dashboard
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Assignment Management
  • Automated Responses
  • Automated Routing
  • Call Center Management
  • Call Routing
  • Canned Responses
  • Case Management
  • Client Management
  • Client/Property Matching
  • Collaboration Tools
  • Commission Management
  • CRM
  • Customer Complaint Tracking
  • Customer Database
  • Dynamic Content
  • Email Marketing
  • Employee Management
  • Event Triggered Actions
  • For Sales Teams/Organizations
  • GDS/OTA Integration
  • Group Messaging
  • Interaction Tracking
  • Keyword Tracking
  • Landing Pages/Web Forms
  • Lead Management
  • Link Shortening
  • Listing Management
  • Macros/Templated Responses
  • Message Personalization
  • MMS
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Keywords
  • Offline Form
  • Online Booking
  • Polls/Voting
  • Pricing Management
  • Prioritization
  • Queue Management
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Real-Time Reporting
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reservations Management
  • Routing
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Scheduled Messaging
  • Self Service Portal
  • Shortcodes
  • SMS Messaging
  • Social Promotion
  • Supplier Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Template Management
  • Templates
  • Third-Party Integrations
  • Transcripts/Chat History
  • Transfers/Routing
  • Voice Mail
  • Workflow Configuration
  • Workflow Management
  • Workforce Management
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