Chorus Reviews

& Product Details

What is Chorus?

Chorus is a sales acceleration software that helps businesses improve their sales process by capturing and analyzing sales calls. It offers call recording, transcription, and analysis features to help sales teams understand customer needs and improve their sales pitch.

This platform uses AI technology to analyze conversations and identify patterns that can help sales teams better understand customer objections and identify opportunities for improvement. It also integrates with other sales tools, such as CRM software, and provides real-time coaching to help sales reps improve their skills.

Moreover, its’ user-friendly interface allows sales reps to access important information and insights about their calls from any device. Businesses of all sizes use the software to improve their sales performance and drive revenue growth.

Lastly, it focuses on capturing and analyzing sales conversations, sets it apart from other sales software, and makes it a valuable tool for any business looking to improve its sales process.

Best For

Conversation Intelligence for Sales.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
ZoomInfo
Located In
United States
Website
zoominfo.com

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Chorus Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This software offers SalesOS, MarketingOS, and TalentOS as part of its Sales Acceleration Software. Pricing varies based on the specific solution, with features like accurate contact data, company insights, engagement apps, and integrations. View pricing to accelerate your sales, achieve better ROI, and streamline talent acquisition.

Chorus Features

Activity Dashboard
Auto Dialer
Call Recording
Collaboration Tools
Meeting Management
Onboarding
Proposal Management
Performance Management
Performance Metrics
Training Management

Additional Features

CRM
Call Monitoring
Activity Tracking
Archiving & Retention
Call Reporting
Call Tagging
Recording
Sales Reports
Call Tracking
Categorization/Grouping
Commenting/Notes
Conversation Intelligence
Email Management
Event Triggered Actions
Feedback Management
File Transfer
Interaction Tracking
Learning Paths/Tracks
On-Demand Recording
Opportunity Management
Scheduled Recording
Search/Filter

Additional Features Show Less Features

Global Buzz: Chorus at a glance

4.9

Global Average Score

Score4.89/5

Reviews3,918

Ease of Use

Many users highlighted the simplicity and user-friendly interface of Chorus, making it accessible even for those not tech-savvy.
Call Recording and Transcription

The call recording feature is highly appreciated for its ability to document conversations and provide insights into customer interactions, aiding in training and improving sales techniques.
Coaching and Training

Users praised the tool for its effectiveness in coaching sales teams by allowing managers to review calls and provide targeted feedback. This helps in identifying areas for improvement and replicating successful strategies.
Integration with Other Tools

Chorus integrates well with other sales tools, which helps streamline workflows and enhances productivity by providing comprehensive insights within existing systems.
Customer Support

The support team at Chorus is noted for being responsive and helpful, addressing user concerns promptly and effectively.

Transcription Accuracy

Several users pointed out that the transcription feature often misinterprets spoken words, which can lead to inaccuracies in call documentation.
Interface Issues

Some users found the interface to be cumbersome or not intuitive, especially when navigating specific features or creating call snippet.
Performance Lag

There are instances where the software experiences slow performance, which can disrupt the user experience during critical times.
Learning Curve

The initial setup and learning how to fully utilize all features can be challenging for new users, requiring a significant amount of time to get accustomed to the platform.
Privacy Concerns

A few users felt uncomfortable with the level of oversight Chorus provides to managers, likening it to a “big brother” presence during calls.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.