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Commusoft Reviews

& Product Details

What is Commusoft?

Commusoft is a cloud-based software solution that offers comprehensive features to streamline operations for field service companies, especially those in the plumbing, heating, and HVAC industries. This platform has been designed to optimize job management, improve customer communication, and enhance overall business efficiency.

At its core, Commusoft enables businesses to manage their workflow seamlessly from initial customer contact through to job completion and invoicing. One of the key features of the software is its intelligent scheduling system, which assists in efficiently organizing technicians’ days. This ensures that jobs are assigned to the right person at the right time and based on location, skills, and availability.

Commusoft provides a sophisticated customer database that allows businesses to store and access detailed customer information, including job history and communication logs. This feature facilitates better customer service and supports targeted marketing efforts.

The software’s integrated invoicing and payment capabilities streamline the billing process, making it easier for companies to generate invoices, track payments, and manage finances. Furthermore, Commusoft offers comprehensive reporting tools that give businesses valuable insights into their operations, helping them make informed decisions to drive growth.

Commusoft is ideal for small to medium-sized field service companies looking to enhance their operational efficiency. It stands out for its ability to integrate various aspects of business management into a single, user-friendly platform. From scheduling and job management to customer relations and financial tracking, Commusoft provides a holistic solution that supports businesses in delivering excellent service and achieving their goals.

Best For

All-in-one job management software for field service
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United States

  • Website

Starting from:


Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Commusoft pricing is available upon request. They offer three plans: All-in-One, Customer Journey, and Field Automation - with different features and tiered based on the number of employees. They offer daily licenses for contractors, and there's a minimum of 4 licenses per account.

  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Asset Lifecycle Management
  • Asset Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dispatch Management
  • Drag & Drop
  • Electronic Signature
  • Equipment Tracking
  • File Storage
  • GPS
  • Inventory Tracking
  • Inventory Management
  • Job Management
  • Job Tracking
  • Location Tracking
  • Maintenance Management
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Payment Collection in the Field
  • Quotes/Estimates
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Task Management
  • Task Scheduling
  • Time Tracking
  • Work Order Management
  • Workflow Management

Additional Features

  • Customer Portal
  • Work Order Creation
  • Geographic Maps
  • Equipment Management
  • Billable & Non-Billable Hours
  • Report Summary
  • Preventive Maintenance
  • Team Management
  • Time & Expense Tracking
  • Equipment Maintenance
  • Reporting/Analytics
  • Employee Scheduling
  • Industrial
  • Recurring Appointments
  • Template Management
  • Customer History
  • Data Import/Export
  • Online Time Clock
  • Inspection Management
  • SMS Messaging
  • Commercial Inspections
  • Barcode/Ticket Scanning
  • Skills Tracking
  • Mobile Signature Capture
  • Interaction Tracking
  • Estimating
  • Employee Time Tracking
  • Forms Management
  • Material Ordering
  • Alerts/Notifications
  • Invoice Management
  • Search/Filter
  • Invoice Creation
  • Invoice History
  • Commercial/Industrial
  • For Oil & Gas
  • Data Synchronization
  • Repair Estimates
  • Audit Management
  • Mobile Alerts
  • For HVAC Companies
  • Commenting/Notes
  • Contact Management
  • Document Storage
  • Commercial Properties
  • Role-Based Permissions
  • Purchase Order Management
  • Residential Inspections
  • Document Imaging
  • Appointment Scheduling
  • Online Time Tracking
  • Contractor Management
  • Clock In/Out
  • Inventory Control
  • Photo Capture
  • For General Contractors
  • Real Time Updates
  • Customizable Templates
  • For Commercial and/or Industrial Electrical Contractors
  • Status Tracking
  • Commercial
  • Document Management
  • Self Service Portal
  • Fixed Asset Management
  • Residential Properties
  • QuickBooks Integration
  • Customizable Branding
  • Digital Signature
  • Lead Management
  • Project Management
  • Facility Asset Management
  • Online Invoicing
  • Job Costing
  • Offline Access
  • Accounting
  • Third Party Integrations
  • Vendor Management
  • Client Portal
  • Video Support
  • Job Scheduling
  • Email Templates
  • Payment Processing
  • Mobile App
  • Historical Reporting
  • For Plumbing Industry
  • Vacation/Leave Tracking
  • Technician Management
  • Labor Rates
  • Add & Edit Photos
  • Logistics Management
  • Change Order Management
  • Templates
  • Reminders
  • Employee Database
  • Electronic Payments
  • Timesheet Management
  • Automatic Backup
  • Cost Database
  • Facility Scheduling
  • Customer Management
  • Cost Estimating
  • Labor Forecasting
  • Customer Service Management


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