FullStory Reviews for 2025
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What is FullStory?
FullStory is a digital experience analytics platform that allows businesses to analyze, measure, and optimize their online user experience. The platform provides insights into a customer’s entire journey on a website or application, helping businesses understand where and why users struggle.
Its session replay feature allows businesses to view recordings of real, anonymized user interactions, making it easier to identify pain points or areas for improvement. The platform also offers various analytics tools such as heatmaps, funnels, and segmentation that aid in understanding user behavior.
Its capabilities extend to detecting anomalies, enabling proactive responses to issues before they affect customer experience. By integrating FullStory with other marketing and support tools, businesses can provide a more seamless and enjoyable user experience.
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Best For
- Small Business
- Medium Business
- Large Enterprise
FullStory Pricing
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FullStory Features
- Collaboration Tools
- Visual Modeling
- Usability Testing
- UI Prototyping
- Templates
- Software Prototyping
- Search/Filter
- Mobile Interface
- Media Import
- Image-Based Prototyping
- UX Prototyping
- AB Testing
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Ad hoc Analysis
- Ad hoc Reporting
- Alerts/Escalation
- Alerts/Notifications
- Annotations
- Application Management
- Augmented Analytics
- Behavior Analytics
- Behavior Tracking
- Customer Journey Mapping
- Customer Segmentation
- Behavioral Analytics
- Campaign Analytics
- Campaign Management
- Categorization/Grouping
- Charting
- Click Tracking
- Cohort Analysis
- Commenting/Notes
- Compliance Management
- Configurable Alerts
- Conversion Rate Optimization
- Conversion Tracking
- Customer Activity Tracking
- Customer Experience Management
- Mobile Access
- Mobile Alerts
- Customizable Fields
- Customizable Reports
- Dashboard Creation
- Customization
- Dashboard
- Data Aggregation
- Data Analysis Tools
- Real Time Analytics
- Real Time Data
- Data Capture and Transfer
- Data Collection
- Real Time Monitoring
- Real Time Notification
- Data Import/Export
- Data Visualization
- Dynamic Content
- Element Analytics
- Email Alerts
- Engagement Tracking
- Event Logs
- Event Triggered Actions
- For Mobile
- For Websites
- Form Analytics
- Functions/Calculations
- Funnel Analysis
- Geographic Maps
- Goal Setting/Tracking
- Heatmaps
- In-App Events Tracking
- Issue Management
- Issue Tracking
- KPI Monitoring
- Key Performance Indicators
- Keyword Research Tools
- Keyword Tracking
- Knowledge Management
- Link Management
- Mixed Methods Research
- Mobile Dashboards
- Monitoring
- Multi-Channel Attribution
- Multi-Channel Data Collection
- User Interaction Tracking
- User Journeys
- Multiple Data Sources
- Multiple Site Management
- Pageview Tracking
- Performance Metrics
- Private Dashboards
- Problem Area Alerts
- Product Data Management
- Public Dashboards
- Qualitative Comparative Analysis
- Quantitative Analysis
- ROI Tracking
- Real Time Reporting
- Real Time Updates
- Referral Tracking
- Remote Monitoring & Management
- Reporting & Statistics
- Reporting/Analytics
- Risk Alerts
- SEO Management
- Sales Trend Analysis
- Scorecards
- Screen Activity Recording
- Scroll Maps
- Self Service Data Preparation
- Sentiment Analysis
- Session Recording
- Single Page View
- Single Sign On
- Site Search Tracking
- Software Testing Management
- Statistical Analysis
- Tagging
- Third Party Integrations
- Time on Site Tracking
- Transaction Monitoring
- Trend Analysis
- Trend/Problem Indicators
- Uninstall Tracking
- Unmoderated Testing
- Uptime Reporting
- User Management
- User Research Analysis
- Visitor Tracking
- Visual Analytics
- Visualization
- Web Traffic Reporting
- Website Analytics
- Widgets
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FullStory Company Details
Company Name
FullStory
Headquarters
United States
Website
fullstory.com
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