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JumpCloud Reviews

& Product Details

What is JumpCloud?

JumpCloud is a comprehensive open directory platform designed to manage user identities, devices, and access within an organization. It offers the flexibility to operate across various environments, whether on-premises or in the cloud, effectively bridging the gap between traditional directory services and modern IT landscapes.

By leveraging JumpCloud, IT administrators can centralize and simplify the management of user identities and permissions, ensuring a secure and efficient IT operation.

JumpCloud’s standout features include centralized user management, device management, and single sign-on (SSO) capabilities, which enhance IT security and user productivity. These features enable seamless access to both internal and external applications, streamline device configuration and compliance, and ensure that access controls are consistently enforced across the organization.

The platform is particularly beneficial for businesses looking to modernize their IT infrastructure, support remote workforces, and maintain strong security postures without sacrificing user experience or operational efficiency.

Best For

A cloud directory platform for secure access to resources
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    JumpCloud Inc

  • Located In

    United States

  • Website


Starting from:

$11 /user/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

JumpCloud pricing includes five main plans: Device Management at $9 per user/month billed annually, Device Identity at $13 per user/month, SSO at $11 per user/month, Core Directory at $13 per user/month, Platform at $19 per user/month, and Platform Prime at $24 per user/month. Monthly billing is also available at slightly higher rates.

  • Access Controls/Permissions
  • Access Management
  • Active Directory Integration
  • Alerts/Notifications
  • Audit Trail
  • Authentication
  • Biometrics
  • Compliance Management
  • Credential Management
  • Data Security
  • Mobile Authentication
  • Multi-Factor Authentication
  • Password Management
  • Password Synchronization
  • Privileged Account Management
  • Policy Management
  • Reporting/Analytics
  • Self Service Portal
  • Single Sign On
  • User Management
  • User Provisioning

Additional Features

  • Access Certification
  • Activity Dashboard
  • Activity Monitoring
  • Activity Tracking
  • Administrative Reporting
  • Anomaly/Malware Detection
  • API
  • App Management
  • Application Access Control
  • Application Management
  • Application Security
  • Approval Process Control
  • Asset Tracking
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Backup and Recovery
  • Billing & Invoicing
  • BYOD Management
  • Chat/Messaging
  • Collaboration Tools
  • Compliance Tracking
  • Configuration Management
  • Contract/License Management
  • CRM
  • Customizable Reports
  • Customization
  • Dashboard
  • Data Storage Management
  • Data Verification
  • Data Visualization
  • Deployment Management
  • Diagnostic Tools
  • Employee Onboarding
  • Encrypted Password Storage
  • Endpoint Management
  • Endpoint Protection
  • Enrollments/Onboarding
  • Event Analysis
  • Event Logs
  • File Sharing
  • For MSPs
  • HIPAA Compliant
  • Identity Federation
  • Inventory Management
  • ISO Compliance
  • Issue Management
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Location Tracking
  • Log Management
  • Maintenance Scheduling
  • Mobile Alerts
  • Mobile Content Management
  • Mobile Device Management
  • Monitoring
  • Multi-Language
  • Multiple User Accounts
  • Network Monitoring
  • Network Wide Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Metrics
  • Policy Creation
  • Process/Workflow Automation
  • Project Management
  • Real-time Alerts
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Remediation Management
  • Remote Access Management
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update/Installation
  • Sarbanes-Oxley Compliance
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Secure Password Sharing
  • Security Auditing
  • Security Breach Monitoring
  • Security Management
  • Self-Service Access Request
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Session Recording
  • Social Sign On
  • Software Management
  • SSL Security
  • Summary Reports
  • Support Ticket Management
  • Synchronization Scheduling
  • Task Management
  • Third-Party Integrations
  • Threat Intelligence
  • Threat Response
  • Two-Way Audio & Video
  • Unattended Access
  • User Activity Monitoring
  • User Session Management
  • Video Conferencing
  • Video Support
  • Virtual Machine Monitoring
  • Workflow Management


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