Malomo Reviews for 2025
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What is Malomo?
Malomo is a software platform designed to enhance the post-purchase experience for e-commerce businesses, particularly those using Shopify. It focuses on branded order tracking and analytics, aiming to transform the order tracking process into a powerful marketing and customer engagement tool.
Key to Malomo’s offering is its ability to create branded tracking experiences. This feature allows businesses to maintain their brand identity and engage customers even after a purchase. The platform provides detailed analytics on shipments and carriers, giving businesses insights into their delivery performance and helping them manage shipping issues proactively.
Malomo also includes tools for detecting and managing problematic orders, such as those experiencing delivery delays. This proactive approach can help reduce customer service inquiries related to shipping (WISMO tickets) and improve overall customer satisfaction.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Malomo Pricing
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Malomo Features
- Activity Dashboard
- User Management
- Storefront Design Tools
- Social Media Integration
- Shipping Management
- Returns / Refunds
- Reporting / Analytics
- Product Search and Filtering
- Drag & Drop
- Revenue Boosting Tools
- Behavior-Based Targeting
- Web Push Notifications
- AI-Assisted Campaigns
- Multilingual Support
- Shopify Integration
- Audience Segmentation
- Comprehensive Reporting
- Abandoned Cart Recovery
- Personalized Promotions
- Engagement Analytics
- Automated Sequences
- Customizable Alerts
- User-Friendly Editor
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Malomo Company Details
Company Name
Gomalomo
Headquarters
United States
Website
gomalomo.com
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