Ordway Reviews for 2025
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What is Ordway?
Ordway offers accounting software designed to address complex billing challenges for recurring revenue businesses. Their platform caters to a wide range of innovative business models, including SaaS, cloud, fintech, and online marketplaces.
Ordway’s platform supports various billing scenarios, including subscriptions, usage-based pricing, and other recurring revenue models. It streamlines the process of invoicing for these services, helping businesses efficiently manage their billing cycles.
The software automates payment collection, generates aging reports, handles dunning (collection of overdue payments), and facilitates customer communications. This automation simplifies the receivables management process.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Ordway Pricing
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Ordway Features
- ACH Payment Processing
- Audit Trail
- Billing & Invoicing
- Contact Database
- Contract/License Management
- Electronic Payments
- Financial Management
- Invoice Management
- Multi-Currency
- Online Payments
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Tax Management
- Workflow Management
- Status Tracking
- Audit Management
- Customizable Reports
- Multiple Payment Options
- Payment Processing
- Alerts/Notifications
- Customizable Invoices
- Product Catalog
- Cancellation Management
- Mobile Payments
- Invoice Creation
- Payment Collection
- Invoice History
- Check Processing
- Hourly Billing
- Partial Payments
- Receivables Ledger
- Dunning Management
- Reporting/Analytics
- Overpayment Processing
- Refund Management
- Discount Management
- Project Billing
- Revenue Recognition
- Customizable Rules
- Enrollments/Onboarding
- Billing Portal
- Online Invoicing
- Multi-Period Recurring Billing
- Aging Tracking
- Dashboard
- Customer Statements
- Revenue Management
- Subscription Plan Management
- Tax Calculation
- Projections
- Recurring Invoicing
- Invoice Processing
- Usage Tracking/Analytics
- Contingency Billing
- Credit Card Processing
- Customizable Fields
- Deferred Billing
- API
- Third Party Integrations
User Sentiment - Ordway Reviews
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Ease of Implementation
Users appreciate Ordway’s quick and efficient implementation process. The customer success team is noted for their helpfulness in loading historical data and configuring contracts swiftly, which is a significant advantage for rapidly growing businesses.
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Intuitive User Interface
The platform’s user interface is user-friendly and easy to learn, which contributes to a smooth onboarding process for new users.
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Flexible and Configurable
Ordway stands out for its flexibility and configurability, allowing users to tailor workflows and billing experiences to fit their specific needs. This adaptability is crucial for companies with complex pricing structures.
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Excellent Customer Support
The platform is lauded for its outstanding customer support, with the Ordway team being responsive to new feature requests and providing effective workarounds when necessary.
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Automates and Simplifies Processes
Users report that Ordway has automated and simplified their billing and invoicing processes, contributing to operational efficiency and streamlined workflows.
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Integration Challenges
Some users have faced difficulties integrating Ordway with their existing accounting software, which led to a significant time investment without achieving the desired integration.
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Cost Concerns
A few users find the platform expensive relative to the functionality it offers. There’s a mention of another solution providing similar benefits at a lower cost after a failed attempt to integrate Ordway effectively.
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Reporting and Analytics Features
While Ordway offers custom reporting modules, some users feel that the platform’s reporting and analytics features are still under development and could be enhanced to meet their needs better.
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Feature Requests
Even though Ordway is praised for adding many new features, there are still additional functionalities users wish to see incorporated over time.
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Learning Curve for Some Features
Despite the platform being user-friendly, there is an indication that navigating some of its functionalities may present a learning curve, suggesting a need for more robust training materials or tutorials.
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Ordway Company Details
Company Name
Ordway
Headquarters
Columbia
Website
ordwaylabs.com
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