Salesforce Field Service
Salesforce Field Service Reviews
& Product DetailsWhat is Salesforce Field Service?
Salesforce Field Service is software aimed at businesses with field technicians, like repair crews or cable installers. It tackles several challenges in field service management.
Imagine this, automated scheduling that assigns jobs to the most qualified technician nearby, a mobile app for technicians to access everything they need on the job, and real-time visibility for managers to track progress and keep customers informed.
By streamlining communication and ensuring technicians are well-equipped, Salesforce Field Service can lead to faster resolutions and happier customers, ultimately improving both efficiency and customer experience for field service businesses.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Salesforce
-
Located In
United States
-
Website
salesforce.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has no public pricing plan.
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- API
- Automated Scheduling
- Billing & Invoicing
- CRM
- Calendar Management
- Collaboration Tools
- Compliance Management
- Contact Database
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dispatch Management
- Drag & Drop
- Electronic Signature
- Employee Management
- File Storage
- GPS
- Inventory Tracking
- Inventory Management
- Job Tracking
- Job Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Payment Collection in the Field
- Quotes/Estimates
- Route Optimization
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Time Tracking
- Work Order Management
- Workflow Management
Additional Features
- Recurring Appointments
- Real Time Updates
- Third Party Integrations
- Real Time Analytics
- Bills of Material
- Reminders
- Order Tracking
- Transportation Management
- Live Driver Tracking
- Quality Management
- Performance Metrics
- Invoice Management
- Geolocation
- Document Storage
- Search/Filter
- Customer Management
- Safety Management
- Work Order Creation
- Customer History
- For HVAC Companies
- File Management
- Contact Management
- Mobile App
- Order Management
- Alerts/Notifications
- Mobile Alerts
- Technician Management
- Driver Management
- Data Import/Export
- Inventory Control
- Payment Processing
- Fuel Tracking
- Self Service Portal
- Communication Management
- Document Management
- Status Tracking
- Forecasting
- Estimating
- Monitoring
- Delivery Tracking
- Traceability
- Route Management
- Job Scheduling
- Production Scheduling
- Territory Management
- Online Time Clock
- Supplier Management
- Historical Reporting
- Shipping Management
- Barcode/Ticket Scanning
- Customizable Templates
- Fuel Management
- Reporting/Analytics
- Alerts/Escalation
- Supply Chain Management
- Geographic Maps
- Route History
- Preventive Maintenance
- QuickBooks Integration
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Accounting Seed
Accounting Software
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