Salesforce CRM Pricing Reviews for 2025
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Salesforce CRM Pricing
Salesforce, a global leader in CRM solutions, offers a range of pricing options tailored to different business needs.
For small businesses, Salesforce provides specialized pricing plans to ensure they get the best value. The “Starter” plan, designed for small teams, is priced at $25 USD/user/month, offering a simple CRM suite encompassing marketing, sales, and service functionalities.
For those seeking a comprehensive sales or service solution, the “Sales Professional” and “Service Professional” plans are available at $80 USD/user/month.
Additionally, the “Marketing Cloud Account Engagement” plan, a suite of marketing automation tools, is priced at $1,250 USD/month for up to 10,000 contacts.
All these prices are based on annual billing. Salesforce’s transparent pricing structure ensures businesses of all sizes can leverage its powerful CRM capabilities effectively.
Salesforce CRM Plans
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Small Business Solutions
Sales Professional
Small Business Solutions
Service Professional
Small Business Solutions
Marketing Cloud Account Engagement
Small Business Solutions
Starter
Sales Cloud Pricing
Professional
Sales Cloud Pricing
Enterprise
Sales Cloud Pricing
Unlimited
Sales Cloud Pricing
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Salesforce CRM Pricing Review
When it comes to Salesforce CRM pricing, the company offers a range of options tailored to different business needs, from small businesses to large enterprises. Here’s a consolidated overview:
- Salesforce for Small Business: Salesforce offers an “Essentials” edition at $25/user/month, which provides basic CRM functionalities suitable for small businesses.
- Sales Cloud: The pricing for Sales Cloud ranges from $25/user/month for the Essentials edition to $300/user/month for the Unlimited edition.
- Salesforce Service Cloud: The Service Cloud pricing starts at $25/user/month for the Essentials edition and goes up to $300/user/month for the Unlimited edition.
- Salesforce Marketing Cloud: The Marketing Cloud has various products, with pricing starting at $400/month for Email, Mobile, and Web Marketing and $1,000/month for Social Studio. For several other products within the Marketing Cloud, one needs to contact Salesforce directly for pricing.
How Salesforce Pricing Works?
Salesforce pricing operates on a tiered structure, catering to various business sizes and needs.
The cost is primarily determined by the specific product or cloud service chosen, such as Sales Cloud, Service Cloud, or Marketing Cloud. Each of these services has multiple editions or plans, each with its set of features and corresponding price points.
For instance, the Sales Cloud offers editions ranging from “Essentials” for small businesses to more advanced options like “Enterprise” and “Unlimited” for larger organizations. Pricing is typically on a per-user, per-month basis, with discounts available for annual billing.
Additionally, Salesforce offers add-ons and integrations at extra costs, allowing businesses to customize their CRM experience. It’s also worth noting that Salesforce often provides custom pricing for very large enterprises or specific needs.
In essence, Salesforce’s pricing model is designed to be flexible, scalable, and aligned with the diverse requirements of businesses across industries.
How much does Salesforce cost?
Salesforce offers a range of products and services, each with its own pricing structure. The cost of Salesforce primarily depends on the specific product or cloud service chosen and the edition or plan within that service.
For instance, for the Sales Cloud, the “Essentials” edition, tailored for small businesses, starts at $25 per user, per month (billed annually). More advanced editions like “Professional” and “Enterprise” are priced at $75 and $150 per user, per month, respectively. The “Unlimited” edition, offering the most features, is priced at $300 per user, per month.
It’s important to note that these prices are based on annual billing, and the costs can vary if billed monthly or if additional services and integrations are added.
Additionally, Salesforce provides other products like Service Cloud, Marketing Cloud, and more, each with its own pricing. It’s recommended to consult Salesforce’s official pricing page or contact their sales team for the most accurate and up-to-date information.
How much is Salesforce per month for a small business?
For small businesses considering Salesforce, the platform offers several pricing options tailored to meet diverse needs:
- Starter Plan: This plan is designed as a simple CRM suite encompassing marketing, sales, and service functionalities, especially for small teams. It is priced at $25 USD/user/month when billed annually.
- Sales Professional: This is a comprehensive sales solution suitable for teams of any size. The cost for this plan is $80 USD/user/month with annual billing.
- Service Professional: Aimed at providing a complete customer service solution, this plan is also priced at $80 USD/user/month when billed on an annual basis.
- Marketing Cloud Account Engagement: This offers a suite of marketing automation tools suitable for any team size. The pricing starts at $1,250 USD/month for up to 10,000 contacts, billed annually.
It’s important to note that these editions require an annual contract, and the prices mentioned are based on annual billing. Potential users can also try out the platform with a free trial before making a commitment.
About the Authors
Editor
Ana Maria Stanciuc
Head of Content & Editor-in-Chief @ Tekpon
Writer
Rashi Arora
Product Owner @ Broadcom
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