SOCi Reviews

& Product Details

What is SOCi?

SOCi is a dynamic marketing platform specifically designed for multi-location brands. It stands out as a leader in empowering businesses like Ace Hardware, Sport Clips, and Anytime Fitness to effectively connect with local audiences across various marketing channels. SOCi’s platform is not just another tool; it’s a powerful AI automation solution that revolutionizes social media through AI-powered content development and customer engagement.

The platform offers a suite of tools that cater to the unique challenges of managing marketing efforts across multiple locations. These tools include Genius Social, SOCi’s latest addition to its CoMarketing Cloud suite, which leverages advanced AI automation for content creation and customer interaction. SOCi’s solutions are recognized for their innovative approach, ensuring that businesses stay ahead of the curve in the rapidly evolving digital marketing landscape.

SOCi’s platform is designed to be scalable and cost-effective, making it a strategic choice for enhancing efficiency and delivering superior results. The platform also provides 24/7 live support, ensuring that users have access to assistance whenever needed. With its commitment to the latest tech trends and a focus on delivering better ROI, SOCi is a game-changer in social media and online presence management.

Best For

Dynamic marketing platform designed for multi-location brands

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
SOCi
Located In
United States
Website
meetsoci.com

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SOCi Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

SOCi has not provided pricing information. Costumers can contact them or get a demo for experiencing their software.

SOCi Features

Workflow Management
ROI Tracking
Email Tracking
Contact Management
Campaign Management

Additional Features

API
Alerts/Notifications
Audience Targeting
Automated Publishing
Automated Scheduling
Brand Guidelines
Brand Tracking
Collaboration Tools
Commenting/Notes
Competitive Analysis
Content Library
Content Management
Conversion Tracking
Customer Engagement
Customer Segmentation
Dashboard
Digital Asset Management
Dynamic Content
Email Alerts
Impact Measurement
Influencer Tracking
Keyword Filtering
Landing Pages/Web Forms
Live Chat
Mobile Alerts
Multi-Account Management
Multi-Channel Campaigns
Multi-Channel Marketing
Negative Feedback Management
Performance Metrics
Post Scheduling
Ratings/Reviews
Real Time Notifications
Reporting/Analytics
Reputation Management
Response Management
Review Badge Management
Review Generation
Review Monitoring
Review Request
Role-Based Permissions
Search/Filter
Sentiment Analysis
Social Advertising
Social Listening
Social Marketing
Social Media Monitoring
Social Performance Management
Social Promotion
Social Sharing
Tagging
Trend Analysis

Additional Features Show Less Features

Global Buzz: SOCi at a glance

4.6

Global Average Score

Score4.60/5

Reviews5,894

Centralized Management

Users appreciate the ability to manage all social media and reputation tasks from a single platform. This centralization simplifies workflows for businesses with multiple locations.
Automation Features

SOCi’s automation tools for posting and responding to social media and reviews are highly valued for saving time and maintaining a consistent online presence.
Scalability

The platform is praised for its scalability, making it suitable for businesses that manage hundreds of locations. It ensures brand consistency across all outlets.
Advanced Analytics

The analytics capabilities are detailed, offering insights into performance metrics across different regions and platforms, which helps in making data-driven decisions.
Customer Service

SOCi receives high marks for customer service, with users noting that the support team is responsive and helpful in resolving issues.

User Interface

Some users find the user interface to be cluttered and somewhat unintuitive, which can lead to a steeper learning curve for new users.
Cost

The cost of the service is mentioned as a con by several users, particularly for small businesses that might find the platform expensive relative to their budgets.
Mobile App

There are comments about the mobile app needing improvements in terms of functionality and user experience.
Integration with Other Tools

While SOCi integrates well in many areas, some users noted difficulties in integrating it seamlessly with other marketing tools they use.
Feature Glitches

Occasional bugs and glitches in the software can interrupt workflow and require timely fixes to avoid impacting user operations.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.