SOCi Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is SOCi?
SOCi is a dynamic marketing platform specifically designed for multi-location brands. It stands out as a leader in empowering businesses like Ace Hardware, Sport Clips, and Anytime Fitness to effectively connect with local audiences across various marketing channels. SOCi’s platform is not just another tool; it’s a powerful AI automation solution that revolutionizes social media through AI-powered content development and customer engagement.
The platform offers a suite of tools that cater to the unique challenges of managing marketing efforts across multiple locations. These tools include Genius Social, SOCi’s latest addition to its CoMarketing Cloud suite, which leverages advanced AI automation for content creation and customer interaction. SOCi’s solutions are recognized for their innovative approach, ensuring that businesses stay ahead of the curve in the rapidly evolving digital marketing landscape.
SOCi’s platform is designed to be scalable and cost-effective, making it a strategic choice for enhancing efficiency and delivering superior results. The platform also provides 24/7 live support, ensuring that users have access to assistance whenever needed. With its commitment to the latest tech trends and a focus on delivering better ROI, SOCi is a game-changer in social media and online presence management.
Found in these Categories
Best For
- Medium Business
- Large Enterprise
SOCi Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
SOCi Features
- Workflow Management
- ROI Tracking
- Email Tracking
- Contact Management
- Campaign Management
- API
- Alerts/Notifications
- Audience Targeting
- Automated Publishing
- Automated Scheduling
- Brand Guidelines
- Brand Tracking
- Collaboration Tools
- Commenting/Notes
- Competitive Analysis
- Content Library
- Content Management
- Conversion Tracking
- Customer Engagement
- Customer Segmentation
- Dashboard
- Digital Asset Management
- Dynamic Content
- Email Alerts
- Impact Measurement
- Influencer Tracking
- Keyword Filtering
- Landing Pages/Web Forms
- Live Chat
- Mobile Alerts
- Multi-Account Management
- Multi-Channel Campaigns
- Multi-Channel Marketing
- Negative Feedback Management
- Performance Metrics
- Post Scheduling
- Ratings/Reviews
- Real Time Notifications
- Reporting/Analytics
- Reputation Management
- Response Management
- Review Badge Management
- Review Generation
- Review Monitoring
- Review Request
- Role-Based Permissions
- Search/Filter
- Sentiment Analysis
- Social Advertising
- Social Listening
- Social Marketing
- Social Media Monitoring
- Social Performance Management
- Social Promotion
- Social Sharing
- Tagging
- Trend Analysis
User Sentiment - SOCi Reviews
-
Centralized Management
Users appreciate the ability to manage all social media and reputation tasks from a single platform. This centralization simplifies workflows for businesses with multiple locations.
-
Automation Features
SOCi’s automation tools for posting and responding to social media and reviews are highly valued for saving time and maintaining a consistent online presence.
-
Scalability
The platform is praised for its scalability, making it suitable for businesses that manage hundreds of locations. It ensures brand consistency across all outlets.
-
Advanced Analytics
The analytics capabilities are detailed, offering insights into performance metrics across different regions and platforms, which helps in making data-driven decisions.
-
Customer Service
SOCi receives high marks for customer service, with users noting that the support team is responsive and helpful in resolving issues.
-
User Interface
Some users find the user interface to be cluttered and somewhat unintuitive, which can lead to a steeper learning curve for new users.
-
Cost
The cost of the service is mentioned as a con by several users, particularly for small businesses that might find the platform expensive relative to their budgets.
-
Mobile App
There are comments about the mobile app needing improvements in terms of functionality and user experience.
-
Integration with Other Tools
While SOCi integrates well in many areas, some users noted difficulties in integrating it seamlessly with other marketing tools they use.
-
Feature Glitches
Occasional bugs and glitches in the software can interrupt workflow and require timely fixes to avoid impacting user operations.
Leave a Review
SOCi Company Details
Company Name
SOCi
Headquarters
United States
Website
meetsoci.com
Own this Software?
SOCi Alternatives
We use cookies for critical website functionalities, personalised content and social media features, to analyse our traffic and marketing purposes.
This website uses cookies
Cookies are small text files that can be used by websites to make a user’s experience more efficient.
The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
You can read more about all this at the following links.
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.
These trackers help us to measure traffic and analyze your behavior to improve our service.
These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.