SurveyLab Reviews for 2025
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What is SurveyLab?
SurveyLab is a survey software that provides a range of features and benefits for conducting surveys and collecting valuable data. It is suitable for various purposes, including customer experience, human resources, market research, and digital user experience.
The software offers integration and on-demand development, allowing for automation of research and reporting processes by integrating with other systems like CRM, eShop, and BI/DWH. It also provides mobile survey capabilities, supporting multiple devices and data collection channels.
SurveyLab offers dedicated customer support tailored to individual needs, including consulting services, SLA, access to online survey samples, software development, and training. The software supports multi-language questionnaires, including left-to-right written languages.
The platform integrates with various CRM and helpdesk software, as well as other tools such as Cint, Research Now, Zendesk, Slack, Salesforce, Prestashop, LiveChat, Google, and custom CRM tools.
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Best For
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
SurveyLab Pricing
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SurveyLab Features
- Drag & Drop Builder
- Question Conditions
- Questions Library
- Skip Logic
- Multilingual Support
- Offline Response Collection
- 360 Degree Feedback
- API
- Access Controls/Permissions
- Alerts/Notifications
- Annotations
- Anonymous Feedback
- Assessment Management
- Autofill
- Automatic Grading
- Benchmarking
- CES Survey Structure
- CRM
- CSAT Survey Structure
- Campaign Management
- Churn Management
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Complaint Monitoring
- Conditional Logic
- Customer Database
- Multi-Channel Communication
- Multi-Channel Data Collection
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Email Marketing
- Email Reminders
- Customizable Forms
- Customizable Questions
- Data Import/Export
- Data Visualization
- Customizable Reports
- Customizable Templates
- Dashboard
- Data Analysis Tools
- Multi-Channel Distribution
- Multi-Language
- Email Distribution
- Email Management
- Event Triggered Actions
- Face-to-Face
- Feedback Management
- File Storage
- Forms Creation & Design
- Full Text Search
- Individual Development Plans
- Live Results Sharing
- Mixed Methods Research
- Mobile Access
- Mobile Survey
- Real Time Analytics
- Real Time Data
- Multimedia Support
- Multiple Question Types
- Reporting & Statistics
- Reporting/Analytics
- Multiple User Accounts
- NPS Survey Structure
- Qualitative Comparative Analysis
- Quantitative Analysis
- NPS of Customers
- NPS of Employees
- Negative Feedback Management
- Offline Access
- Online Polling
- Online Tests
- Panel Management
- Paper-Based
- Performance Metrics
- Presentation Tools
- Progress Tracking
- Pulse Surveys
- Q&A Management
- Question Branching
- Question Piping
- Quizzes
- Randomization
- Rater Selection
- Ratings/Reviews
- Self Assessment
- Self Service Portal
- Real Time Notifications
- Real Time Reporting
- Reminders
- Response Quotas
- Response Validation
- SMS Messaging
- SSL Security
- Search/Filter
- Segmentation
- Single Sign On
- Site Intercept Survey
- Social Media Integration
- Statistical Analysis
- Support Audio/Images/Video
- Survey Builder
- Word Clouds
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Test Scheduling
- Text Analysis
- Text Fields
- Third Party Integrations
- Time Limits
- Trend Analysis
- URL Customization
- User Research Analysis
- Visual Analytics
- Website Integration
- Weighted Questions
- Widgets
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SurveyLab Company Details
Company Name
SurveyLab
Headquarters
Poland
Website
surveylab.com
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