Error Title

This is a notice message, displayed at the top of the browser, informing the user of something useful.

or
Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

SurveySparrow

Verified
Officially verified by the Software Seller.
Tekpon Score
8.9

SurveySparrow Reviews

& Product Details

What is SurveySparrow?

SurveySparrow is an all-in-one experience management platform that offers a wide range of features to help businesses of all sizes collect feedback, assess performance, and drive customer loyalty. With conversational surveys and various survey types available, it aims to increase response rates and provide quality data.

The platform allows for personalized and smart surveys with conditional logic branching and white-labeling options. It supports omnichannel feedback collection and provides real-time reports and analysis for data insights.

Additionally, SurveySparrow offers automation capabilities, data security measures, audience management features, and integration options. It caters to diverse needs, from NPS tracking to 360 reviews, and provides tools for employee productivity enhancement.

Found in these Categories

Best For

Omnichannel Experience Management Platform.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    SurveySparrow Inc.

  • Located In

    United States

  • Website

    surveysparrow.com

Starting from:

Custom

Pricing Model: Subscription

Pricing Details:

SurveySparrow has several pricing plans suitable for any organization, with costs depending on the number of respondents. Their pricing plans are divided into four categories: Survey, NPS + CX Suite, 360 Assessments, and Full Suite. The survey tool comes with a 14-day free trial.

  • Response Management
  • Email Distribution
  • Question Conditions
  • Skip Logic
  • Answer Conditions
  • Offline Response Collection
  • Questions Library

Additional Features

  • 360 Degree Feedback
  • Anonymous Feedback
  • Benchmarking
  • Chat/Messaging
  • Customer Experience Management
  • Customer Segmentation
  • Data Analysis Tools
  • Data Import/Export
  • Feedback Management
  • Data Visualization
  • Knowledge Management
  • Mobile Survey
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • NPS Survey Structure
  • Negative Feedback Management
  • Panel Management
  • Paper-Based
  • Performance Metrics
  • Progress Tracking
  • Pulse Surveys
  • Question Branching
  • Question Library
  • Randomization
  • Question Piping
  • Rater Selection
  • Reminders
  • Reporting & Statistics
  • Response Quotas
  • Response Validation
  • Site Intercept Survey
  • Skip Logic
  • Statistical Analysis
  • Support Audio/Images/Video
  • Survey Builder
  • Survey Sample Management
  • Template Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • URL Customization
  • Visual Analytics

SurveyMonkey

Tekpon Score
COMPARE

Zoho Survey

Tekpon Score
COMPARE

QuestionPro

Tekpon Score
COMPARE

SurveyLab

Tekpon Score
COMPARE
  • WordPress.com

    Content Management Systems

  • MailChimp

    Marketing Automation Software

  • HubSpot Marketing Hub

    Marketing Automation Software

  • Zapier

    Data Integration Software

  • Freshdesk

    Help Desk Software

  • Zendesk

    Help Desk Software

  • Freshsales

    CRM Software

Tell us your opinion about SurveySparrow and help others.

If you own a business, you probably know how important feedback from your clients is. I recommend using a tool that can help you to get their feedback. SurveySparrow is a survey and feedback management platform that will help your business design and send surveys to your customers.

And not only can you create these surveys for your employees also. This great software allows users to create surveys naturally and send them answers, comments, and opinions. But what it’s got my attention is its quite user-friendly interface. This benefit allows you not to be intrusive with your customers. Additionally, you can easily customize it for each audience.

Furthermore, feedback is important. However, the feedback from your customers is crucial for the business. So how can you get these Insights from them? Survey Sparrow is one of the right answers for your business. There are many online survey platforms, yet today I’m going to tell more in this review about Survey Sparrow and how you can use this platform to get the wanted feedback from your customers. Thus, let’s find out from this review its benefits, pricing plans, and why you should try it!

SurveySparrow – Omni-channel Experience Management Platform

Learning new things about your customers can bring significant value to your business. Therefore, that information can help companies create a better product for their customers and gain valuable insights. And fully understand how people see your brand and its products. Why? Because you need to know what you have to change. How can you learn all these insights from your customers? The simple way to do that is to use customer experience software!

Survey Sparrow is one of these tools that can change the game in the relationship between your brand and your customers. Let’s find from this review what Survey Sparrow is precise. Moreover, I want to show how you can improve your customer experience with your brand!

What is SurveySparrow? Read our Honest Software Review

Thus, SurveySparrow is a nice tool to create nice surveys in a breeze for your customers and employees or to know more about your product. Furthermore, the tool allows you to distribute these surveys via multiple channels and help you reach your audience easily.

Moreover, SurveySparrow can help your company create a better relationship with your employees. For example, you can determine if they are happy with their workplace. Or if they are satisfied by the conditions your company is offering. Or maybe, find out what they need to work better.

Furthermore, for your customers, SurveySparrow allows you to engage with them and discover the flaws of your products and services. In addition, you can collect feedback from your clients on further improving them. Moreover, surveys allow you to determine what they like or dislike about your products and brand.

To sum up, here’s what SurveySparrow can do for you.

SurveySparrow Use-Cases

  • Customer Experience

Net Promoter Score - Customer Experience

Optimize every touchpoint across your customer journey.

  • Customer Effort Score (CES)
  • Customer Satisfaction Score (CSAT)
  • Net Promoter Score ® (NPS)
  • Customer Exit Surveys

  • Employee Experience

Employee Experience - Custom Templates

Engage your employees, & enhance productivity. Develop a high-performing culture.

  • Recruitment & Pre-hire
  • Employee 360 Assessment
  • Employee Check-in
  • Exit Interview Surveys

  • Product Experience

Product Experience - Market Segmentation and more

Develop solutions, drive usage, & build loyalty. Deliver superior product experiences.

  • Market Research Analysis
  • Product-market Fit
  • User Experience Feedback
  • Product loyalty & satisfaction

SurveySparrow Products

Depending on needs, SurveySparrow has designed different kinds of products that will help everyone.

Enterprise Survey Software

With this product from SurveySparrow, you can perform in-depth data analysis and easily create beautiful surveys. Moreover, you have a lot of great features to use.

NPS Software

This product will help you grow your business with a continuous feedback loop. NPS is one of the finest customer loyalty barometers that companies are using around the world. Also, station feedback silos at all touchpoints, track and improve your Net Promoter Score, and enrich customer loyalty.

Offline Survey

For all the digital things, we need an internet connection. Yet, SurveySparrow offers a product that allows you to create surveys offline. Once you connect, it will sync all the data to your database.

360 Assessment

360 Reports to Increase Employee Productivity

With this 360 feedback product, you can have the bigger picture and increase the productivity of your employees.

Chatbot for website

A chatbot for a website is a computer program that acts as a virtual assistant and guides users via text messages or voice-based conversations. Thus, it is a fully automated system that simulates real-life-like conversations through applications, table apps, or websites.

Panel

This product will allow you to get a custom-profiled audience from diverse demographics to suit the nature of your survey and many more.

SurveySparrow Features Detailed

Thus, now that you’ve found something about this tool and what it can do for your business, let’s see what great features SurveySparrow offers.


  • Craft Beautiful Surveys
  • Share Surveys
  • Gain Rich Insights
  • Recurring Surveys
  • White Label Surveys
  • Embedded Surveys
  • Conversational Forms
  • Mobile-first Surveys
  • Sentiment Analysis (New)
  • Journey Chart (New)


  • Audience Management
  • Smart Surveys
  • Video Surveys
  • Secure Surveys
  • API, Webhooks, Integrations
  • Survey Themes
  • Accept Payments
  • Custom Workflows
  • Randomize Rank (New)
  • Multiple File Upload (Coming)


SurveySparrow Detailed Integrations

For this tool to be complete and get the best of it, SurveySparrow offers many great integrations that will help you do more than you can imagine. From automation software, CRM, marketing, productivity, social media, and eCommerce to accounting and email marketing, SurveySparrow can be integrated with many available apps. For example, you can integrate SurveySparrow with:

  • WooCommerce
  • Shopify
  • Mailchimp
  • Monday.com
  • Stripe
  • Twitter
  • WordPress
  • Zapier (New)
  • Power BI (New)


SurveySparrow Integrations


SurveySparrow Integrations


SurveySparrow Review Conclusion

SurveySparrow aims to help both by providing users with a crystal clear picture of their target audience’s sentiments and harnessing the power of feedback to steer their business toward a better, more promising direction. In other words, it is a great tool to have if you want to take the pulse of your customers or even find what your employees need.

It has many great features that will help you create and do more than simple survey forms. For example, you can boost your employees’ productivity with a tool like this. Or improve their work environment. On the other hand, with SurveySparrow, you can find out what your customers think about your product or service.

Zoho Survey

Tekpon Score

Google Forms

Tekpon Score

QuestionPro

Tekpon Score

SurveyMonkey

Tekpon Score

uQuiz

Tekpon Score

SurveyLab

Tekpon Score

SurveyMethods

Tekpon Score

Survicate

Tekpon Score

Alchemer

Tekpon Score

Pointerpro

Tekpon Score

SatisMeter

Tekpon Score

Outgrow

Tekpon Score

Zonka Feedback

Tekpon Score

Sogolytics

Tekpon Score

Vevox

Tekpon Score

forms.app

Tekpon Score

Odoo Survey

Tekpon Score

This website uses cookies

Cookies are small text files that can be used by websites to make a user’s experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This means that cookies which are categorized as necessary, are processed based on GDPR Art. 6 (1) (f). All other cookies, meaning those from the categories preferences and marketing, are processed based on GDPR Art. 6 (1) (a) GDPR.

You can at any time change or withdraw your consent from the Cookie Declaration on our website.

You can read more about all this at the following links.

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies enable a website to remember information that changes the way the website behaves or looks, like your preferred language or the region that you are in.

These trackers help us to measure traffic and analyze your behavior to improve our service.

These trackers help us to deliver personalized ads or marketing content to you, and to measure their performance.