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Talkroute Reviews for 2025

The phone system built to do business anywhere.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Talkroute?

Talkroute is a UCaaS provider that allows you to utilize your existing phones, web browser, and PCs with our cloud-based virtual phone system. Now you can have the power of an enterprise-level phone system without the upfront cost and maintenance of an expensive on-site system. Talkroute allows administrators to create user accounts, configure permissions for team members to access voicemail boxes, mobile applications, text messaging, or other elements, and route calls from phone numbers to mobile devices, landlines, and VOIP. Supervisors can set up a date, time, duration, ID, and status for outgoing or incoming calls, use filters to generate specific reports, and export results in CSV format. Features include:

  • Making and receiving business calls

Our virtual phone system gives you the ability to make & receive calls from any desktop, browser, and smartphone.

  • Texting with your customers

Send and receive business SMS and MMS text messages. Our apps make it quick and easy to compose and reply to your customers.

  • Video meetings with your team

Video conferencing with up to 100 team & guest participants. Talkroute Meetings gives you the power to record meeting sessions, share your screen, chat via team messenger, collaborate using our whiteboard, & share files.

  • U.S. Based Support

Our U.S.-based sales and support teams are ready to help. Whether you have a technical question, want to start a new service, or just need someone to walk you through the initial account setup, we have you covered! You will always speak to an in-house Talkroute team member in the U.S.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Talkroute Pricing

Starting From: Custom
Pricing Model: Subscription
Talkroute offers three pricing editions - Basic starts at $19/month, with one user included. Plus starts at $39 /month with three users, and Pro starts at $59 /month with ten users included. Each additional user will cost you $5 more monthly. All three plans have a free trial available. There is also an Enterprise plan for 20+ users, but you need to contact them.
Free Version

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Talkroute Features

  • Transcriptions
  • Call Routing
  • Call Queuing
  • Automated Attendant
  • Alerts/Notifications
  • Call Monitoring
  • Custom Music on Hold
  • Video Call Recording
  • Port Existing Phone Numbers
  • Scheduled Call Forwarding
  • Text and Picture Messages
  • Record Incoming and Outgoing Calls
  • Hours of Operation
  • Override Hours
  • Call History with Filters
  • Export Call History
  • BAA Available

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Talkroute Company Details

Company Name

Talkroute, Inc.

Headquarters

United States

Website

talkroute.com

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Your Business

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Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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