When I Work Reviews

& Product Details

What is When I Work?

When I Work is a comprehensive employee scheduling and time clock software that simplifies shift-based workplaces. With its intuitive interface, businesses can swiftly build work schedules, share them with their teams, and quickly track time.

The platform offers features like one-click scheduling, shift confirmations, labor forecasting, and overtime alerts, ensuring managers have complete control over their workforce. Additionally, the software integrates team messaging, promoting better communication across shifts and departments.

When I Work also boasts mobile apps, allowing managers and employees to stay connected and informed on the go.

The platform’s emphasis on improving communication, boosting accountability, and enhancing productivity makes it a valuable tool for businesses of all sizes. With its user-friendly design and robust features, When I Work is a modern solution for today’s workforce management challenges.

Best For

Build the work schedule in minutes.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
When I Work
Located In
United States
Website
wheniwork.com

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When I Work Pricing

Starting from:

$2.50 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This tool has three plans. Essentials for 2.50 USD, Pro for 5.00 USD, and premium for 8.00 USD.

When I Work Features

Employee Scheduling
Forecasting
Time Tracking
Variable Workforce

Additional Features

Employee Database
Timesheet Management
Resource Scheduling
iCalendar Support
Clock In/Out
On Call Scheduling
Single Sign On
Real-Time Chat
Physician Management
Employee Profiles
Activity Tracking
Online Time Tracking
Email Reminders
Calendar Management
SMS Messaging
Reminders
Faculty/Staff Management
Mobile Alerts
Communication Management
For Retail
Performance Metrics
Attendance Management
Sick Leave Tracking
Multiple Billing Rates
Salaried Employee Tracking
Labor Cost Reporting
Access Controls/Permissions
API
Real Time Notifications
Group Scheduling
Automated Scheduling
Offline Time Tracking
Availability Management
Reporting & Statistics
Scheduling
Calendar Sync
For Salons and Spas
Task Scheduling
Overtime Calculation
Shift Swapping
Class Scheduling
Accounting Integration
Committee Management
Employee Onboarding
File Sharing
Time & Expense Tracking
Approval Process Control
Payroll Management
Real Time Reporting
Self Service Portal
Cost Management
Task Management
Real Time Analytics
Attendance Tracking
Offline Access
Reporting/Analytics
Event Management
Activity Dashboard
Search/Filter
Messaging
Real Time Monitoring
Employee Time Tracking
Employee Portal
Activity/News Feed
Real Time Updates
Mobile Access
Workstation Tracking
Schedule Distribution
Leave Tracking
Time Off Management
Appointment Scheduling
Employee Self Service
Facility Scheduling
Collaboration Tools
Drag & Drop
Task Progress Tracking
Automatic Time Capture
No-Show Tracking
Online Time Clock
Secure Data Storage
Mobile Time Tracking
Multi-Location
HR Management
Labor Cost Calculator
Online Booking
Time Off Requests
Online Punch Card
Multi-Channel Communication
Waitstaff Management
Real-time Scheduling
Billable & Non-Billable Hours
Alerts/Notifications
Facility Management
Resource Management
Summary Reports
Employee Management
Event Scheduling
Budgeting/Forecasting
Volunteer Management
Labor Forecasting
Vacation/Leave Tracking
GPS
Data Import/Export
Real Time Data
Compliance Management

Additional Features Show Less Features

Global Buzz: When I Work at a glance

4.6

Global Average Score

Score4.60/5

Reviews388,769

User-Friendly Interface

A major highlight in reviews is the platform’s ease of use. Both managers and employees find When I Work’s interface intuitive and simple, making it easy to schedule shifts, request time off, and track hours. This usability is crucial for businesses that may not have tech-savvy employees.
Efficient Scheduling

The shift scheduling feature is often praised for its efficiency. Managers can quickly create and modify schedules, and employees receive instant notifications. Users report that this has significantly reduced the time spent on scheduling and minimized errors.
Mobile Accessibility

When I Work’s mobile app is highly rated by employees and managers. The ability to access schedules, request time off, and clock in/out from anywhere makes it a convenient solution, especially for businesses with mobile or remote teams.
Team Communication Tools

The platform’s built-in messaging tool is appreciated for enabling seamless communication between team members and managers. Users find this feature useful for last-minute shift changes, announcements, and direct communication without needing separate apps.
Time and Attendance Tracking

Many users find the time and attendance tracking feature accurate and easy to use. The ability to clock in and out directly through the app or a physical terminal helps businesses manage payroll efficiently and ensures compliance with labor laws.

Limited Reporting Features

Some users feel that When I Work’s reporting capabilities are limited, especially for businesses that require detailed analytics on labor costs, productivity, or scheduling trends. While basic reporting is available, advanced users often seek more robust options.
Price Structure

While When I Work is generally considered affordable, some smaller businesses feel the pricing can increase quickly as they scale. They suggest a more flexible pricing model for companies with fluctuating or seasonal staff numbers.
Learning Curve for Advanced Features

While the essential functions are easy to use, some users mention that advanced features like labor forecasting or integrating with other tools can be more challenging to master. Users suggest more in-depth tutorials and documentation for these features.
Customer Support Response Time

A few users have noted slower response times from customer support, particularly during high-traffic periods. While the support team is knowledgeable and helpful, some users feel quicker response times would improve the overall experience.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.