When I Work Reviews for 2025
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What is When I Work?
When I Work is a comprehensive employee scheduling and time clock software that simplifies shift-based workplaces. With its intuitive interface, businesses can swiftly build work schedules, share them with their teams, and quickly track time.
The platform offers features like one-click scheduling, shift confirmations, labor forecasting, and overtime alerts, ensuring managers have complete control over their workforce. Additionally, the software integrates team messaging, promoting better communication across shifts and departments.
When I Work also boasts mobile apps, allowing managers and employees to stay connected and informed on the go.
The platform’s emphasis on improving communication, boosting accountability, and enhancing productivity makes it a valuable tool for businesses of all sizes. With its user-friendly design and robust features, When I Work is a modern solution for today’s workforce management challenges.
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
When I Work Pricing
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When I Work Features
- Employee Scheduling
- Forecasting
- Time Tracking
- Variable Workforce
- Employee Database
- Timesheet Management
- Resource Scheduling
- iCalendar Support
- Clock In/Out
- On Call Scheduling
- Single Sign On
- Real-Time Chat
- Physician Management
- Employee Profiles
- Activity Tracking
- Online Time Tracking
- Email Reminders
- Calendar Management
- SMS Messaging
- Reminders
- Faculty/Staff Management
- Mobile Alerts
- Communication Management
- For Retail
- Performance Metrics
- Attendance Management
- Sick Leave Tracking
- Multiple Billing Rates
- Salaried Employee Tracking
- Labor Cost Reporting
- Access Controls/Permissions
- API
- Real Time Notifications
- Group Scheduling
- Automated Scheduling
- Offline Time Tracking
- Availability Management
- Reporting & Statistics
- Scheduling
- Calendar Sync
- For Salons and Spas
- Task Scheduling
- Overtime Calculation
- Shift Swapping
- Class Scheduling
- Accounting Integration
- Committee Management
- Employee Onboarding
- File Sharing
- Time & Expense Tracking
- Approval Process Control
- Payroll Management
- Real Time Reporting
- Self Service Portal
- Cost Management
- Task Management
- Real Time Analytics
- Attendance Tracking
- Offline Access
- Reporting/Analytics
- Event Management
- Activity Dashboard
- Search/Filter
- Messaging
- Real Time Monitoring
- Employee Time Tracking
- Employee Portal
- Activity/News Feed
- Real Time Updates
- Mobile Access
- Workstation Tracking
- Schedule Distribution
- Leave Tracking
- Time Off Management
- Appointment Scheduling
- Employee Self Service
- Facility Scheduling
- Collaboration Tools
- Drag & Drop
- Task Progress Tracking
- Automatic Time Capture
- No-Show Tracking
- Online Time Clock
- Secure Data Storage
- Mobile Time Tracking
- Multi-Location
- HR Management
- Labor Cost Calculator
- Online Booking
- Time Off Requests
- Online Punch Card
- Multi-Channel Communication
- Waitstaff Management
- Real-time Scheduling
- Billable & Non-Billable Hours
- Alerts/Notifications
- Facility Management
- Resource Management
- Summary Reports
- Employee Management
- Event Scheduling
- Budgeting/Forecasting
- Volunteer Management
- Labor Forecasting
- Vacation/Leave Tracking
- GPS
- Data Import/Export
- Real Time Data
- Compliance Management
User Sentiment - When I Work Reviews
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User-Friendly Interface
A major highlight in reviews is the platform’s ease of use. Both managers and employees find When I Work’s interface intuitive and simple, making it easy to schedule shifts, request time off, and track hours. This usability is crucial for businesses that may not have tech-savvy employees.
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Efficient Scheduling
The shift scheduling feature is often praised for its efficiency. Managers can quickly create and modify schedules, and employees receive instant notifications. Users report that this has significantly reduced the time spent on scheduling and minimized errors.
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Mobile Accessibility
When I Work’s mobile app is highly rated by employees and managers. The ability to access schedules, request time off, and clock in/out from anywhere makes it a convenient solution, especially for businesses with mobile or remote teams.
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Team Communication Tools
The platform’s built-in messaging tool is appreciated for enabling seamless communication between team members and managers. Users find this feature useful for last-minute shift changes, announcements, and direct communication without needing separate apps.
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Time and Attendance Tracking
Many users find the time and attendance tracking feature accurate and easy to use. The ability to clock in and out directly through the app or a physical terminal helps businesses manage payroll efficiently and ensures compliance with labor laws.
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Limited Reporting Features
Some users feel that When I Work’s reporting capabilities are limited, especially for businesses that require detailed analytics on labor costs, productivity, or scheduling trends. While basic reporting is available, advanced users often seek more robust options.
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Price Structure
While When I Work is generally considered affordable, some smaller businesses feel the pricing can increase quickly as they scale. They suggest a more flexible pricing model for companies with fluctuating or seasonal staff numbers.
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Learning Curve for Advanced Features
While the essential functions are easy to use, some users mention that advanced features like labor forecasting or integrating with other tools can be more challenging to master. Users suggest more in-depth tutorials and documentation for these features.
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Customer Support Response Time
A few users have noted slower response times from customer support, particularly during high-traffic periods. While the support team is knowledgeable and helpful, some users feel quicker response times would improve the overall experience.
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When I Work Company Details
Company Name
When I Work
Headquarters
United States
Website
wheniwork.com
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