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Adobe Commerce Reviews for 2025

Omnichannel enterprise eCommerce
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Adobe Commerce?

Adobe Commerce is a cloud-based eCommerce platform built on Magento technology, designed to help businesses create, manage, and scale digital storefronts across web, mobile, and other channels. It supports B2B, B2C, and hybrid commerce models with integrated tools for product management, customer personalization, and global operations. The platform includes AI-powered capabilities through Adobe Sensei GenAI to enhance product discovery, merchandising, and customer experience.

Businesses can manage multi-brand and multi-region stores from a single interface, enabling efficient catalog control, pricing, and localized content. Adobe Commerce integrates natively with Adobe Experience Cloud, providing unified analytics, marketing automation, and content management across the customer journey. It also supports extensibility through APIs, extensions, and third-party integrations for tailored workflows and advanced functionality.
As part of Adobe’s enterprise suite, the platform emphasizes security, scalability, and flexibility. It enables teams to launch responsive, personalized online shopping experiences while maintaining centralized governance. With built-in performance optimization, cloud hosting, and data-driven insights, Adobe Commerce helps enterprises deliver seamless digital retail at global scale.

Found in these Categories

Best For

  • Large Enterprise

Adobe Commerce Pricing

Starting From: Custom
Pricing Model: Subscription
Adobe Commerce pricing is available upon request. The official site lists it as quote-based, with tailored plans depending on business size and requirements.
Free Trial
Free Version

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Adobe Commerce Features

  • Reporting / Analytics
  • Inventory Management
  • Payment Processing
  • Order Management
  • User Management
  • Checkout Process
  • Shipping Management
  • SEO Management
  • Email Marketing
  • Customizable Branding
  • Tax Display and Processing
  • Storefront Design Tools
  • Social Media Integration
  • Returns / Refunds
  • Customizable Templates
  • Product Search and Filtering
  • Activity Dashboard
  • B2B commerce
  • B2C commerce
  • Unified dashboard
  • AI merchandising
  • Product recommendations
  • Inventory management
  • Order tracking
  • Catalog management
  • Customer segmentation
  • Personalized experiences
  • Multi-store management
  • Multi-language support
  • Dynamic pricing
  • Content staging
  • Visual merchandising
  • Advanced search
  • API extensibility
  • Third-party extensions
  • Performance analytics
  • Marketing automation
  • Abandoned cart recovery
  • Mobile storefront
  • Security compliance
  • Cloud infrastructure
  • Workflow automation
  • Data insights
  • Headless commerce
  • Customer groups
  • Payment integration
  • Reporting tools

Adobe Commerce Integrations

  • TaxJar

    Tax Software

  • Salesforce CRM

    CRM Software

  • MailChimp

    Marketing Automation Software

  • Slack

    Team Collaboration Software

  • Yotpo

    Online Reputation Management Software

User Sentiment - Adobe Commerce Reviews

4.7/5
Based on 123,643 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Customization and Flexibility

    Adobe Commerce offers extensive customization options, allowing businesses to tailor the platform to their needs. It also supports integrations with various third-party tools, such as Google Analytics, Facebook, and payment gateways, enhancing its flexibility.

  • Scalability

    The platform is well-suited for businesses of all sizes, from startups to large enterprises. Its ability to manage multiple sites, brands, and country-specific versions from a single instance is particularly beneficial for global businesses.

  • Advanced Features

    Users praise its advanced, out-of-the-box features, such as personalization, product recommendations, and reporting tools, which help optimize e-commerce operations.

  • Comprehensive Reporting

    Adobe Commerce provides detailed reporting tools, including customizable dashboards and data export options, which help businesses track performance and make informed decisions.

  • Strong Developer Community

    The platform has a large support community and many available extensions, which help users find resources and solutions for their specific business needs.

Areas for Improvement
  • Complexity

    While highly customizable, Adobe Commerce can be complex for beginners, requiring significant development skills or expert support to leverage its features thoroughly.

  • Cost

    The platform can be expensive, especially for smaller businesses. The costs can increase quickly with high transaction volumes, custom integrations, or additional features.

  • Performance Issues

    Some users have reported minor bugs and performance issues, although these tend to be resolved over time.

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Adobe Commerce Company Details

Company Name

Adobe

Headquarters

United States

Website

adobe.com

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About the Authors

Ana Maria Stanciuc

Editor

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon

Creative Content Chief
Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.
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Alina Maria Stan

Writer

Alina Maria Stan

COO & Co-Founder @ Tekpon

Lead Generation Master & Affiliation Strategist
Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon's market presence.
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Adobe Commerce Alternatives

ThriveCart

Score: 4.8/5

WooCommerce

Score: 4.4/5

Vendoo

Score: 4.4/5

SamCart

Score: 4.4/5

BigCommerce

Score: 4.6/5

Debutify

Score: 4.6/5

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