Avalara Reviews

& Product Details

What is Avalara?

Avalara is a cloud-based software solution that assists businesses of all sizes in meeting various transactional tax obligations. You can use the Tax Compliance Suite to calculate taxes, file & remit returns, and meet document management requirements.

It connects to more than 1,200 e-commerce platforms, ERP and CRM providers, and accounting systems. The business also provides expert services to help clients prepare for and achieve compliance, including tax advice services, implementation services, managed services, support plans, and training.

State, local, and other taxation authorities in the United States and other countries across the world impose complicated and time-consuming tax compliance duties that are managed via the Compliance Cloud platform.

Businesses can decrease complexity and risk by automating transaction tax compliance while concentrating on their core capabilities.

Best For

Automate tax compliance & improve accuracy while reducing costs.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Avalara
Located In
United States
Website
avalara.com

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Avalara Pricing

Starting from:

Custom

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Avalara has custom pricing for all its products. Chat with them to get a custom quote adapted to your business needs.

Avalara Features

Audit Trail
Tax Management
Multi-Currency
Reporting & Statistics
Smart and Automated Systems
Self Service Portal

Additional Features

API
Address Validation
Alerts/Notifications
Consumer Use Tax
Data Import/Export
Document Management
Exemption Management
For eCommerce
Multi-Currency
Process/Workflow Automation
Reporting/Analytics
Sales Tax Management
Tax Calculation
Tax Compliance
Third-Party Integrations
Tax Filing
Taxability Verification
Transaction Tracking
Value Added Tax (VAT)

Additional Features Show Less Features

Global Buzz: Avalara at a glance

4.3

Global Average Score

Score4.26/5

Reviews7,456

Ease of Use

Many users appreciate Avalara for its user-friendly interface which simplifies tax compliance, especially for sales and use taxes.
Integration Capabilities

Avalara is noted for its ability to integrate well with various platforms, enhancing its utility for diverse business needs.
Customer Support

While there are mixed feelings about the speed of support, the company is generally praised when it comes to the quality of customer service provided.
Comprehensive Tax Handling

Users find Avalara effective in managing not just domestic taxes but also in handling complex tax scenarios like cross-border taxes and VAT/GST.
Automated Processes

The automation of tax calculations and filings is highly valued, particularly for businesses looking to streamline their operations and reduce manual tasks.

Customer Support

Avalara has been criticized for slow response times and difficulties in reaching support, which could be frustrating for users needing immediate assistance.
Technical Issues

There are reports of technical glitches, particularly with software integration and the actual tax filing process, which have led to penalties for some users due to incorrect tax filings.
High Costs

The service is perceived as expensive, especially given the issues some users have encountered. There are calls for more transparent and flexible pricing options.
Onboarding and Setup

The initial setup and onboarding process can be cumbersome, with users feeling the sales team may promise more than what is actually delivered in terms of ease of setup.
Software Bugs and Updates

Some users have faced challenges with updates and bugs that were not addressed timely, impacting their business operations.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.