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BenchmarkONE Reviews for 2025

CRM & Marketing for small businesses and marketing agencies.
User Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is BenchmarkONE?

BenchmarkONE is a sales and marketing software designed for small businesses and marketing agencies. Their all-in-one CRM and marketing automation platform helps users build and maintain customer relationships. With features like CRM, email marketing, marketing automation, and reporting, users can track contacts, automate workflows, and measure success.

The platform offers simple, powerful sales tools, real-time contact activity monitoring, and email tracking. Additionally, BenchmarkONE provides powerful email marketing tools, dynamic content, and landing pages to send personalized messages.

The platform’s marketing automation allows for lead generation, drip campaigns, and prioritization of hot leads. With reporting and optimization tools, users can make data-driven decisions.

Integrations with Gmail, Outlook, and other apps streamline workflows. Iron-clad support and services from BenchmarkONE’s certified partners ensure users receive expert assistance in navigating their sales and marketing journey.

Found in these Categories

Best For

  • Small Business
  • Medium Business

BenchmarkONE Pricing

Starting From:
$ 49 /month
Pricing Model: Subscription
BenchmarkONE offers three pricing plans: Lite, Pro, and Agencies, with monthly costs of $49, $219, and custom pricing respectively. Lite includes contact management, email marketing, and marketing automation. Pro adds full CRM functionality, deal pipeline management, and Gmail & Outlook integration. The Agencies plan, designed for qualifying agencies, includes all Pro features, co-branding, and partner certification. Onboarding packages with varying levels of support are available for each plan. There are no long-term contracts, and users can cancel anytime. Online support is included with all plans, while Pro and Agencies plans include live training.
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BenchmarkONE Features

  • Campaign Management
  • Contact Management
  • Customizable Branding
  • Drag & Drop
  • Data Import/ Export
  • Drip Campaigns
  • Email Marketing
  • Engagement Tracking
  • Landing Pages/Web Forms
  • ROI Tracking
  • Workflow Management
  • Template Management
  • API & Webhooks
  • Co-Brand
  • Dashboard
  • Deal Pipeline
  • Dynamic Content
  • Full CRM
  • Live Activity Feed
  • Marketing Automation
  • Mobile Web App
  • Social Profiles
  • Team Level Security
  • User Permissions

User Sentiment - BenchmarkONE Reviews

4.5/5
Based on 7,000 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Use

    BenchmarkONE is consistently praised for its user-friendly interface, which is intuitive and easy for users of all technical levels​​.

  • Comprehensive Marketing Features

    It offers a broad range of features including email marketing automation, advanced campaign management, and social media marketing, which are highly rated for their effectiveness and ease of integration.

  • Effective Lead Management

    The software provides robust tools for tracking prospect data, managing client engagement, and focusing on the most promising leads.

  • Value for Money

    Users find BenchmarkONE to be an affordable solution that delivers solid functionality, making it a good investment for its price point​.

  • Responsive Customer Support

    The support team is noted for being helpful and responsive, which is a significant advantage for users needing assistance​.

Areas for Improvement
  • Technical Issues

    Some users have reported experiencing glitches, particularly with video integrations and email formatting, which can hinder smooth operations​​.

  • Feature Limitations

    There are notable gaps in features such as click-to-call and text messaging, which could enhance user experience if included​.

  • Performance Inconsistencies

    The platform can be slow at times, which may affect productivity, especially during peak usage.

  • Complex Customization

    While generally user-friendly, some aspects of customization can be cumbersome, which might require a steeper learning curve or additional support.

  • Limited Deal Pipeline Options

    Users have expressed a desire for more flexibility in managing multiple deal pipelines to better suit diverse business processes​.

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BenchmarkONE Company Details

Company Name

BenchmarkONE

Headquarters

United States

Website

benchmarkone.com

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BenchmarkONE vs. Similar Products

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BenchmarkONE Alternatives

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Zinrelo

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