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edrone Reviews

& Product Details

What is edrone?

Edrone is a purpose-built e-commerce CRM with marketing automation and voice commerce capabilities. It helps turn online stores into highly efficient sales machines by leveraging the power of data for greater sales optimization.

With over 20 ready-made e-commerce automations, edrone enables businesses to automate various marketing processes, such as recovering abandoned carts, generating product recommendations, and implementing loyalty and referral programs. The platform also focuses on nurturing customer relationships through two-way communication, customer support management, and providing a 360° view of each customer’s purchase and interaction history.

Additionally, it helps businesses grow by increasing traffic, engagement, and conversions through targeted social ads campaigns, multichannel communication, and personalized messaging. With voice commerce integration, edrone enables voice-based product search and interactive search results for an enhanced customer experience.

The platform offers real-time insights and reports, easy integration with e-commerce platforms, and comprehensive support from a world-class team.

Best For

E-commerce CRM with Marketing Automation and Voice Commerce
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In


  • Website

Starting from:


Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Edrone offers a comprehensive set of tools to boost e-commerce sales, including CRM, Marketing Automation, multichannel campaigns, and more. Contact them for a customized quote.

  • AB Testing
  • Drag & Drop
  • Campaign Management
  • Drip Campaigns
  • Data Import/ Export
  • Email Marketing
  • Real Time Data
  • SMS Marketing
  • ROI Tracking
  • Template Management
  • Landing Pages/Web Forms
  • Customizable Branding

Additional Features

  • Abandoned Carts
  • After-sale
  • AI-powered recommendations
  • ASR
  • Chat & Call widget
  • Chat subscription
  • CRM
  • Customer Intelligence
  • Customer profile
  • Dynamic lists
  • Dynamic newsletters
  • Intent Recognition
  • Loyalty Program
  • Marketing Automation
  • Mobile Voice Commerce
  • Mobile search
  • Multichannel campaigns
  • Newsletter subscription
  • NLU
  • Off-Site Automation
  • Pop-Ups
  • Query rewrite
  • Refer-a-friend
  • Real-time activity
  • RFM Analysis
  • Searchandising
  • Wishlist
  • Web Layers


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HubSpot Marketing Hub

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  • WooCommerce

    eCommerce Software

  • Shopify

    eCommerce Software

  • PrestaShop

    eCommerce Software

  • Adobe Commerce

    eCommerce Software

  • OpenCart

    eCommerce Software

  • Shopware

    eCommerce Software

Global Average Score
  • User-Friendly Interface

    edrone is appreciated for its clean and intuitive dashboard that simplifies navigation and setup, making it accessible even to those without technical expertise​.

  • Effective Marketing Automation

    The platform offers robust features such as abandoned cart recovery, newsletter sign-ups, and customer wishlists which are highly automated and help in enhancing sales effectiveness​.

  • Comprehensive Customer Support

    Users report that edrone provides excellent customer service, with a responsive and knowledgeable support team available via chat, email, and help desk options.

  • Integration Capabilities

    It supports integration with a wide range of eCommerce platforms including Shopify, WooCommerce, and Magento, which is a significant advantage for online stores​.

  • Cost-Effectiveness

    With pricing starting around $300 per user per month, many users find edrone to be an affordable solution for the features it offers.

  • Complexity of Advanced Features

    While basic operations are straightforward, some users feel that making full use of the more advanced features has a learning curve​.

  • Limited Mobile Options

    Although edrone supports web and some mobile interfaces, the depth of mobile functionality may not meet all users’ expectations.

  • Price Transparency

    Some users have indicated that more transparent pricing information would be helpful, as details about different plans and user levels aren’t always clear up front​.

  • Reporting Features

    There are indications that the reporting and analytics features could be more robust to better support data-driven decision-making.

  • Email Marketing Limitations

    Although generous at entry levels, as businesses scale, they might find the need for higher capacity in email marketing sends before needing to upgrade plans.


Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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