Bigin Reviews

& Product Details

What is Bigin?

Bigin by Zoho CRM is user-friendly CRM software designed for streamlined customer operations. It centralizes tasks like sales deals, support tickets, onboarding, order delivery, and more. With templates or customization, users can easily initiate their CRM journey. Key benefits include improved customer data visibility, reduced duplication, and enhanced security.

The software offers revenue increases, customer retention improvements, and lead conversion rate enhancements. It transforms customer processes into pipelines, connecting teams for better customer experiences. It introduces Team Pipelines for unified management of various operations and provides a 360-degree customer view. Communication channels, automation, and mobile accessibility are also emphasized. Integration with third-party and Zoho apps is possible, while a developer platform supports external connections.

It offers an intuitive interface and functionality catered to small businesses. Experts recognize it as a valuable CRM solution for effectively managing customer relations and operations.

Best For

The easiest CRM to manage your customers

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Zoho Corporation Pvt. Ltd.
Located In
United States
Website
bigin.com

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Bigin Pricing

Starting from:

$7 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

This tool has three plans. Free, Express for & EUR, and Premier for 12 EUR.

Bigin Features

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Billing & Invoicing
Calendar Sync
Calendar/Reminder System
Campaign Management
Client Management
Communication Management
Contact Database
Contact Management
Customer Database
Customer Segmentation
Customizable Templates
Customizable Reports
Customizable Fields
Data Import/Export
Document Management
Document Storage
Drag & Drop
Email Management
Email Marketing
Email Templates
Event Triggered Actions
Interaction Tracking
Lead Generation
Lead Management
Lead Nurturing
Lead Segmentation
Marketing Automation
Mobile Access
Monitoring
Opportunity Management
Performance Metrics
Quotes/Estimates
Referral Tracking
Reporting & Statistics
Sales Pipeline Management
Sales Reports
Social Media Integration
Task Management
Task Scheduling
Template Management
Workflow Management

Additional Features

For Healthcare
Commenting/Notes
Physician Management
Scheduling
Search/Filter
Role-Based Permissions
Kanban Board
For Startups
For iPad Devices
Forms Management
Sales Trend Analysis
Tagging
Shared Contacts
Source Tracking
Call Logging
Medical History Records
Third Party Integrations
Appointment Management
Landing Pages/Web Forms
Reporting/Analytics
Real Time Data
Sales Activity Management
Real Time Notifications
File Sharing
Activity/News Feed
For Mac Devices
Email Tracking
Charting
Client/Property Matching
HIPAA Compliant
Product Catalog
Business Card/Badge Scanning
Reminders
For Real Estate
Process/Workflow Automation
Pipeline Reports
Assignment Management
Data Synchronization
Mobile App
For Small Businesses
Leaderboards
Records Management
Web Forms
CRM

Additional Features Show Less Features

Global Buzz: Bigin at a glance

4.6

Global Average Score

Score4.61/5

Reviews5,112

Affordability and Value

Users praise Bigin for its affordability, highlighting its excellent value for money. It’s seen as a cost-effective CRM solution for small businesses and startups.
Ease of Use

The CRM is consistently lauded for its user-friendly interface. Customers appreciate the straightforward setup process and the simplicity of the software, making it accessible even to those with little to no CRM experience.
Functionalities for Small Businesses

Bigin is designed with the needs of small businesses in mind, offering features like pipeline management, lead and contact management, and integration capabilities. Users find these functionalities effective for managing their sales processes.
Seamless Integrations

The CRM’s ability to integrate smoothly with other platforms and services (like Google Workspace, Microsoft 365, and Zapier) is highly appreciated. This feature enhances productivity and operational efficiency.

Forms Customization

The basic level of customization available for forms was pointed out as an area needing enhancement. Users would like more advanced options for tailoring forms to their brand’s specific needs.
Onboarding Process

While generally praised for its ease of use, some users suggest that the onboarding process during the trial period could be enhanced to help new users better understand and utilize the platform.
Email Synchronization Issues

A few reviews mention difficulties with email synchronization, indicating that improvements in this area could enhance user experience.
Data Field Restrictions

Some users express frustration with the limited data fields available. For example, the mandatory surname field in customer profiles cannot be altered or removed, which can be restrictive for certain businesses.
Customization Limitations

Several users note that Bigin could improve by offering more customization options. This includes more advanced form customization and the flexibility to modify or remove default client features.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.