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Chatchamp Reviews for 2025

Guided selling and marketing automation solution.
Tekpon Score:
4.2/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is Chatchamp?

Chatchamp is a platform that offers Guided Selling and Customer Service AI solutions to help businesses increase revenue and improve customer support. With Guided Selling, online shops can provide a unique shopping experience by using digital shopping assistants.

This tool’s solution can be easily integrated into websites within minutes, allowing businesses to implement product advisors without the need for extensive IT support or training. The product advisors use intelligent dialog systems and AI to provide real-time consultation to customers, matching their profiles with relevant product knowledge.

Chatchamp also offers easy integration with e-commerce suites, CRM systems, and Google Analytics for seamless data synchronization and campaign tracking. In terms of customer service, Chatchamp’s AI chatbot automates up to 50% of customer inquiries, providing 24/7 availability and personalized responses.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Chatchamp Pricing

Starting From: Custom
Pricing Model: Subscription
This tool has a pricing plan fitted for your needs. Contact their sales team to get in touch with their sales team.
Free Trial
Free Version

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Chatchamp Features

  • Activity Dashboard
  • Customizable Branding
  • Drag & Drop
  • Email Management
  • Mobile Access
  • Multi-Channel Communication
  • AB Testing
  • Campaign Management
  • Conversion Tracking
  • Customizable CTAs
  • Customizable Forms
  • Customization
  • Data Import/Export
  • Dynamic Content
  • Email Marketing
  • Lead Generation
  • Marketing Automation
  • Multivariate Testing
  • ROI Tracking
  • Sales Analytics
  • Segmentation
  • Template Management
  • Visual Analytics
  • Guided Selling
  • Digital Shopping Assistants
  • Easy Integration
  • Real Consultation
  • Conversational Commerce
  • Conversation Builder
  • E-commerce Suite Integration
  • Campaign Dashboards
  • Email Campaigns
  • Voucher Codes
  • Customer Service AI
  • GDPR-compliant
  • Parcel Tracking
  • Complaints & Returns
  • Payments & Checkout
  • Training Improvement
  • Cost Savings
  • 360-degree View

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Chatchamp Company Details

Company Name

chatchamp

Headquarters

Germany

Website

chatchamp.com

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