Chekkit Reviews

& Product Details

What is Chekkit?

Chekkit is an all-in-one customer experience software that offers a review generation and management dashboard for businesses. The platform includes a range of features such as review management, business text messaging, web chat, centralized inbox, textable landline, customer surveys, competitive benchmarking, and more.

It also facilitates integration with third-party systems such as Slack, Shopify, Google Sheets, Google Analytics, Gmail, etc. The platform allows businesses to manage invoices and other transaction details, process refunds, and accept payments via credit cards and e-wallets. Also, it offers a white-label version for agencies.

Chekkit enables businesses to collect great reviews online and communicate via various channels such as SMS, Facebook Messenger, Google Business Messages, Website Leads, and more. The platform provides businesses with two-way texting, an all-in-one lead inbox, video chat, and auto-responder features.

Its dashboard also helps businesses track competitors and Google search results, receive alerts for inbound website messages, and control multiple branches from a centralized dashboard.

Best For

All-in-one Reviews, Messenger, and Lead Inbox.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Chekkit
Located In
Canada
Website
chekkit.io

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Chekkit Pricing

Starting from:

$99 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Chekkit offers monthly and yearly billing with a 14-day free trial. The Basic package is $99/month or $85/month when paid yearly, while the Premium package is $199/month or $170/month when paid yearly. Both packages offer unlimited contacts and team members and no long-term contracts. Extra team members are free, and the free trial doesn't require a credit card.

Chekkit Features

Campaign Management
Chat/Messaging
Communication Management
Customizable Branding
Dashboard
Feedback Management
Multi-Account Management
Negative Feedback Management
Ratings/Reviews
Real-Time Analytics
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Review Request
Sentiment Analysis
Social Media Integration
Social Promotion
Survey/Poll Management
Template Management
Third Party Integrations
Website Integration
Reputation Management

Additional Features

2-Way Messaging
Activity Dashboard
Auto-Responders
Automated Responses
Batch Communications
Billing & Invoicing
Canned Responses
Data Security
Debit/Credit Card Processing
Electronic Payments
File Sharing
Inbox Management
Interactive Content
Live Chat
MMS
Mass Texting
Mobile Access
Mobile Payments
Multi-Channel Communication
Multi-Channel Data Collection
On-Demand Communications
Online Payments
PCI Compliance
Payment Fraud Prevention
Payment Processing
Personalization
Proactive Chat
Real-Time Notifications
Real-time Consumer-facing Chat
Reminders
Review Notification
Social Sharing
Text Analysis
Transcripts/Chat History
Video Support
Website Visitor Tracking
Widgets

Additional Features Show Less Features

Global Buzz: Chekkit at a glance

4.8

Global Average Score

Score4.80/5

Reviews1,285

Easy-to-Use Interface

Many users appreciate Chekkit’s intuitive and user-friendly interface. Users find the platform simple to navigate, whether for managing reviews, sending customer messages, or handling other day-to-day tasks. This ease of use is particularly beneficial for smaller businesses without a dedicated tech team.
Effective Review Management

Chekkit excels in helping businesses manage their online reputation by gathering and responding to customer reviews across multiple platforms. Users report that the automated review request feature is highly effective in increasing the volume of positive reviews and improving overall ratings.
Centralized Communication

The platform offers robust messaging tools that allow businesses to communicate with customers through SMS, email, and other channels in one place. This unified inbox is often highlighted as a strong feature, allowing businesses to stay responsive and effortlessly track customer conversations.
Customer Support

Chekkit receives frequent praise for its customer service team. Users report that the support staff is responsive, helpful, and quick to resolve issues. The level of personalized support provided is especially appreciated by smaller businesses that may need more guidance.
Affordable Pricing

Many users find Chekkit a cost-effective solution, especially compared to other review management platforms. Its pricing structure is considered fair, and many businesses feel they receive a lot of value for the cost, making it ideal for small and medium-sized enterprises.

Limited Integrations

Although the platform offers a mobile app for on-the-go access, some users have reported that the app lacks certain features that are available on the desktop version. This can make it difficult to fully manage reviews or customer communication through the app, leading to a slightly less seamless mobile experience.
Learning Curve for New Features

Some users mention that new features introduced to the platform can sometimes be challenging to figure out without assistance. While the platform is easy to use, keeping up with new functionalities may require additional support or training.
Customization Options

While Chekkit is praised for its simplicity, some users feel there are limited options for customizing the platform to better suit their business needs. Personalizing the messaging templates or tailoring the dashboard interface could improve the user experience for some businesses.
Mobile App Limitations

Although the platform offers a mobile app for on-the-go access, some users have reported that the app lacks certain features that are available on the desktop version. This can make it difficult to fully manage reviews or customer communication through the app, leading to a slightly less seamless mobile experience.
Basic Reporting Features

Users who need detailed insights into customer data or advanced analytics may find Chekkit’s reporting tools somewhat limited. While it provides basic statistics on reviews and communications, there’s room for improvement in offering more in-depth, customizable reports.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.