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ConvergeHub

Tekpon Score
8

ConvergeHub Reviews

& Product Details

What is ConvergeHub?

ConvergeHub is a comprehensive CRM solution for small and medium-sized businesses.

It integrates sales, marketing, support, and billing into a unified platform to streamline business processes and enhance customer engagement.

Key features include lead management, email marketing, automation, customer support ticketing, a customizable dashboard, and analytics for real-time insights.

Benefits include improved team collaboration, increased sales productivity, and better customer service.

Use cases span across sales, marketing, and customer support departments.

Best For

Sales, marketing, customer service & billing CRM for SMBs
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    ConvergeHub.

  • Located In

    United States

  • Website

    convergehub.com

Starting from:

$9 /user/month, billed annually

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

ConvergeHub offers four pricing plans: Starter at $9 per user/month billed annually, Pro at $29 per user/month billed annually, Premium at $59 per user/month billed annually, and a customized Industry Edition. Quarterly billing options are available at slightly higher rates. Each plan includes varying features tailored to different business needs.

  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Performance Metrics
  • Quotes/Estimates
  • Real-Time Analytics
  • Referral Tracking
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Task Scheduling
  • Template Management
  • Time & Expense Tracking

Additional Features

  • Conversion Tracking
  • Expense Tracking
  • For Insurance Industry
  • Knowledge Base Management
  • Knowledge Management
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Relationship Tracking
  • ROI Tracking
  • Search/Filter
  • Task Progress Tracking
4.6
Global Average Score
Score4.60/5
Reviews3,767
  • Ease of Use

    ConvergeHub is user-friendly and intuitive, making it easy for teams to adopt without extensive training. This is especially valued by users who want to streamline operations without dealing with complex software.

  • Comprehensive Features

    The CRM offers robust functionality, covering the entire customer lifecycle from lead generation to billing. It eliminates the need for third-party add-ons, providing everything in one platform.

  • Customization

    Many users appreciate the ability to customize reports and workflows, allowing businesses to tailor the software to their needs.

  • Value for Money

    Compared to competitors like Salesforce and HubSpot, ConvergeHub is seen as offering excellent value, with necessary features at a more affordable price point.

  • User Interface

    Some users have commented that the interface looks outdated and could benefit from a design refresh to improve its modern appeal.

  • Steep Learning Curve

    While the platform is user-friendly, a few users found the initial setup and learning process to be a bit challenging, though they appreciated the available resources like tutorials.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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