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ConvergeHub Reviews for 2025

Sales, marketing, customer service & billing CRM for SMBs
User Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is ConvergeHub?

ConvergeHub is a comprehensive CRM solution for small and medium-sized businesses.

It integrates sales, marketing, support, and billing into a unified platform to streamline business processes and enhance customer engagement.

Key features include lead management, email marketing, automation, customer support ticketing, a customizable dashboard, and analytics for real-time insights.

Benefits include improved team collaboration, increased sales productivity, and better customer service.

Use cases span across sales, marketing, and customer support departments.

Found in these Categories

Best For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

ConvergeHub Pricing

Starting From:
$ 9 /user/month, billed annually
Pricing Model: Subscription
ConvergeHub offers four pricing plans: Starter at $9 per user/month billed annually, Pro at $29 per user/month billed annually, Premium at $59 per user/month billed annually, and a customized Industry Edition. Quarterly billing options are available at slightly higher rates. Each plan includes varying features tailored to different business needs.
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ConvergeHub Features

  • Activity Dashboard
  • Alerts/Notifications
  • API
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Forecasting
  • Interaction Tracking
  • Internal Chat Integration
  • Lead Management
  • Lead Qualification
  • Marketing Automation
  • Performance Metrics
  • Quotes/Estimates
  • Real-Time Analytics
  • Referral Tracking
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Task Management
  • Task Scheduling
  • Template Management
  • Time & Expense Tracking
  • Conversion Tracking
  • Expense Tracking
  • For Insurance Industry
  • Knowledge Base Management
  • Knowledge Management
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Relationship Tracking
  • ROI Tracking
  • Search/Filter
  • Task Progress Tracking

User Sentiment - ConvergeHub Reviews

4.6/5
Based on 3,767 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Use

    ConvergeHub is user-friendly and intuitive, making it easy for teams to adopt without extensive training. This is especially valued by users who want to streamline operations without dealing with complex software.

  • Comprehensive Features

    The CRM offers robust functionality, covering the entire customer lifecycle from lead generation to billing. It eliminates the need for third-party add-ons, providing everything in one platform.

  • Customization

    Many users appreciate the ability to customize reports and workflows, allowing businesses to tailor the software to their needs.

  • Value for Money

    Compared to competitors like Salesforce and HubSpot, ConvergeHub is seen as offering excellent value, with necessary features at a more affordable price point.

Areas for Improvement
  • User Interface

    Some users have commented that the interface looks outdated and could benefit from a design refresh to improve its modern appeal.

  • Steep Learning Curve

    While the platform is user-friendly, a few users found the initial setup and learning process to be a bit challenging, though they appreciated the available resources like tutorials.

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ConvergeHub Company Details

Company Name

ConvergeHub.

Headquarters

United States

Website

convergehub.com

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