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Bitrix24

Tekpon Score
8.7

Bitrix24 Reviews

& Product Details

What is Bitrix24?

Bitrix24 is an online workspace that integrates tools such as CRM, chats, video calls, document management, contact center, tasking, chats, video calls, time management, website builder, HR, and project management into a social-style environment. The beauty of the platform is that all of these otherwise individual tools are packaged in a single online service, seamlessly integrated, and available via a standard browser version, desktop app, or mobile app.

The all-in-one software aims to provide a practical solution for managing a company online. There are versatile and accurate tools to handle each function, from checking in at the beginning of the day through tasks, processing sales, and concluding with reporting. Furthermore, it streamlines internal interactions with social features like liking and commenting and automated processes like notifications, subscriptions to conversations or groups, and assisted reporting.

To summarize, Bitrix24 offers a communication and collaboration platform that addresses internal and external relations. The whole toolset is available in a single cloud service. It provides technical benefits like unified search and user-facing benefits like the requirement only to become used to one user interface.

Best For

Replace a multitude of services and apps with a single ecosystem.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Bitrix24

  • Located In

    United States

  • Website

    bitrix24.com

Starting from:

$61 /5 users/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Bitrix24 pricing comprises five plans - Free, Basic, Standard, Professional, and Enterprise - with monthly, 3-month, and yearly subscription options. The Free plan includes unlimited users and 5GB of storage space.

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • API
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Cataloging/Categorization
  • Client Portal
  • Client Management
  • Collaboration Tools
  • Communication Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Dashboard
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Email Templates
  • Event Triggered Actions
  • Interaction Tracking
  • Internal Chat Integration
  • Invoice Management
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Segmentation
  • Lead Qualification
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Opportunity Management
  • Performance Metrics
  • Pipeline Management
  • Project Management
  • Prospecting Tools
  • Quotes/Estimates
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Sales Pipeline Management
  • Sales Reports
  • Segmentation
  • Social Media Integration
  • Task Management
  • Task Scheduling
  • Template Management
  • Time & Expense Tracking
  • Workflow Management

Additional Features

  • Account Management
  • Activity/News Feed
  • Agenda Management
  • Applicant Tracking
  • Appointment Management
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audience Targeting
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Auto-Responders
  • Automated Quoting
  • Automated Routing
  • Backup and Recovery
  • Automated Scheduling
  • Automatic Backup
  • Bar Chart
  • Automatic Call Distribution
  • Batch Communications
  • Batch Processing
  • Benchmarking
  • Billable & Non-Billable Hours
  • Biometric Recognition
  • Blogs
  • Brainstorming
  • Business Process Automation
  • Business Process Control
  • Call Center Management
  • Call Conferencing
  • CRM
  • Call List Management
  • Call Logging
  • CAN SPAM Compliance
  • Call Management
  • Call Monitoring
  • Caller ID
  • Call Recording
  • Call Routing
  • Caller Profiles
  • Canned Responses
  • Call Scheduling
  • Call Scripting
  • Campaign Personalization
  • Call Transfer
  • Capacity Management
  • Case Management
  • Channel Management
  • Chat/Messaging
  • Class Scheduling
  • Click Tracking
  • Client Database
  • Client Tracking
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Committee Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Confirmation/Reminders
  • Content Delivery
  • Content Library
  • Contractor Management
  • Customer Engagement
  • Customer History
  • Conversation Intelligence
  • Customer Service Analytics
  • Customer Support
  • Customizable Dashboard
  • Daily Reports
  • Data Extraction
  • Data Migration
  • Customizable Invoices
  • Data Storage Management
  • Data Synchronization
  • Deal Management
  • Decision Support
  • Dependency Tracking
  • Design Management
  • Discount Management
  • Discussions/Forums
  • Distribution Management
  • Document Capture
  • Document Generation
  • Donation Management
  • Donor Management
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Campaign Management
  • Email Distribution
  • Employee Database
  • Email Response Control
  • Email-to-Task Conversion
  • Employee Directory
  • Employee Management
  • Event Calendar
  • Employee Photos
  • Employee Portal
  • Event Management
  • Employee Profiles
  • Employee Recognition
  • Event Scheduling
  • Employee Scheduling
  • File Management
  • File Sharing
  • Feedback Management
  • File Storage
  • Form Builder
  • Financial Management
  • Forms Automation
  • Forms Creation & Design
  • Full-Text Search
  • Forms Management
  • Gamification
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Group Management
  • Group Scheduling
  • Guided Selling
  • HR Management
  • Help Desk Management
  • Hourly Billing
  • IVR/Voice Recognition
  • Idea Management
  • Import Tasks
  • Inbound Call Center
  • Integrated Business Operations
  • Internal Meetings
  • Invoice Creation
  • Invoice History
  • Issue Management
  • Issue Scheduling
  • Jobs Board
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Engagement
  • Lead Notifications
  • Learning & Development
  • Leave Tracking
  • List Management
  • Manual Dialer
  • Marketing Calendar
  • Mass Texting
  • Meeting Management
  • Meeting Room Booking
  • Member Database
  • Member Directory
  • Media Library
  • Member Portal
  • Membership Management
  • Message Personalization
  • Messaging
  • Multi-Campaign
  • Multi-Channel Communication
  • Milestone Tracking
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Negative Feedback Management
  • Multi-Currency
  • Multi-User Collaboration
  • Office Suite
  • Multi-board
  • Offline Access
  • Offline Form
  • On-Demand Communications
  • On-Demand Recording
  • Online Booking Tools
  • Online Calendar
  • Onboarding
  • Online Forms
  • Online Invoicing
  • Outbound Call Center
  • Online Payments
  • Online Punch Card
  • PBX
  • Online Store Builder
  • Online Time Clock
  • Payment Processing
  • Online Voice Transmission
  • Performance Management
  • Phone Key Input
  • Policy Management
  • Portfolio Management
  • Predictive Analytics
  • Predictive Dialer
  • Preview Functionality
  • Price and Cost Calculations
  • Pricing Management
  • Prioritization
  • Private Network
  • Process Change Tracking
  • Process Modeling & Designing
  • Product Catalog
  • Process/Workflow Automation
  • Product Configurator
  • Product Roadmapping
  • Progress Tracking
  • Project Planning/Scheduling
  • Project Time Tracking
  • Progressive Dialer
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Publishing Options
  • Punch card
  • Queue Management
  • ROI Tracking
  • Real-Time Notifications
  • Real-Time Synchronization
  • Records Management
  • Recurring Tasks
  • Recurring/Subscription Billing
  • Registration Management
  • Relationship Tracking
  • Renewal Management
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • Room Booking
  • Rules-Based Workflow
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • SSL Security
  • Sales Activity Management
  • Self-Service Data Preparation
  • Sales Analytics
  • Sales Approval
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Marketing
  • Shared Contacts
  • Social Media Management
  • Social Promotion
  • Source Tracking
  • Spam Blocker
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Support Ticket Management
  • Support Ticket Tracking
  • Surveys & Feedback
  • Task Board View
  • Task Editing/Updating
  • Team Assignments
  • Task Progress Tracking
  • Task Tagging
  • Team Calendars
  • Team Management
  • Telemarketing Management
  • Text Editing
  • Text to Speech
  • Time Off Management
  • Time Tracking by Client
  • Third-Party Integrations
  • Time Tracking by Project
  • Timesheet Management
  • To-Do List
  • Training Management
  • Transcripts/Chat History
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • User Profiles
  • Vacation/Leave Tracking
  • Variable Workforce
  • Version Control
  • Video Conferencing
  • Virtual Call Center
  • Virtual Extensions
  • VoIP
  • Visual Analytics
  • Visual Workflow Management
  • VoIP Connection
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Widgets
  • Website Integration
  • Website Management
  • Wiki
  • Win/Loss Analysis
  • Work Order Management
  • Workflow Configuration
  • eCommerce Management

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