Oct8ne
Oct8ne Reviews
& Product DetailsWhat is Oct8ne?
Oct8ne is a cutting-edge customer service solution that enhances online customer experiences through personalized live chat and visual support. This innovative software uses a unique approach to engaging customers by allowing service agents to see the customer’s view in real time, helping them guide the customer more effectively.
With features such as live video chat, co-viewing capabilities, and a proactive chat system, Oct8ne stands out as a tool designed to bridge the gap between online shopping and personalized in-store assistance.
The benefits of integrating Oct8ne into your online platform include increased sales through improved customer engagement, better understanding of customer needs through real-time interaction, and heightened customer satisfaction thanks to personalized support.
By providing a visual customer service experience, Oct8ne is especially useful for e-commerce sites, where demonstrating products or guiding through the buying process can significantly impact decision-making. Its use cases extend to any online service that can benefit from closer customer interaction and personalized support, making it a versatile tool for businesses looking to enhance their online customer service capabilities.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Manujola, S.L
-
Located In
Spain
-
Website
oct8ne.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Oct8ne offers three pricing plans: Starter for companies with less than 50,000 visits per month, Lite with unlimited chats and visual customer service tools, and Pro that includes advanced sales features and integrations. Enterprise plans are customized for large companies. For exact pricing details, you must contact them directly
- AI/Machine Learning
- Chat
- Fully Branded Experience
- Integrations
- Real-time Analytics
- Reporting & Analytics
Additional Features
- Activity Dashboard
- Augmented Analytics
- Automated Responses
- Autoresponders
- Canned Responses
- Chatbot
- Code-free Development
- Collaboration Tools
- Contact Management
- CRM
- Customer Experience Management
- Customer Support
- Customer Surveys
- Document Storage
- For Sales/Marketing
- Geotargeting
- Interaction Tracking
- Lead Capture
- Mobile Access
- Multi-Channel Communication
- Multi-Language
- Natural Language Processing
- Offline Form
- Pre-Configured Bot
- Proactive Chat
- Process/Workflow Automation
- Real-Time Monitoring
- Real-Time Notifications
- Screen Sharing
- Search/Filter
- Single Sign On
- Support Ticket Management
- Surveys & Feedback
- Transcripts/Chat History
- Transfers/Routing
- Virtual Assistant
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