Octane AI Reviews

Octane AI – Shopify app

Octane AI was created to level up customers’ shopping experience by adding human elements and using technology. It was founded in 2016 by Leif K-Brooks, Ben Parr, and Matt Schlicht. It is headquartered in San Francisco, California.

This well-known platform launched Shoppable & Facebook quiz to help eCommerce brands offer personalized and consultative online shopping experiences. Do you know more than 2000 brands use Octane AI shopping quizzes to increase AOV and sales and improve emails & SMS messages? This tool has advanced features, enhanced performance, easy integration, and good customer support. In conclusion, these features and functionalities make it valuable and worth investing money in.

About Octane AI

To start with, Octane AI is a conversational platform with Facebook & Messenger bots. Next, it is designed to help Shopify & Shopify Plus merchants provide an enhanced shopping experience to their customers. Furthermore, the major reason behind its huge sales is that it reduces shopping cart abandonment. Finally, a small checkbox is added next to the “Add to Cart” button, and if users tick it, their messenger contact details will be sent to the merchant, allowing them to reach them at any moment.

Managers can also embed Facebook Messenger on web pages to provide customers with a human interaction experience. Furthermore, it includes features like shipping notifications, convos, guided dialogues, drips, messages transmitted at predetermined intervals, smart replies, or reactions to user inputs that are manually set. Finally, these interesting features help customers enjoy an incredible shopping experience with high conversion rates.

How Can Octane AI Help You To Increase Sales?

Octane AI helps eCommerce businesses increase sales through customized chatbots and Facebook Messenger marketing. With the help of this tool, you can create and run abandoned shopping cart campaigns, conversational quizzes, send receipts and shipping notifications, smart replies to customers’ queries, and add a search button to help customers find products.

Octane Al’s main goal is to become an e-commerce chatbot creator. It enables merchants to send abandoned cart notifications to all consumers who opted for Facebook Messenger. In addition, every message Octane Al concierge sends is completely customizable.

You can use this tool to improve advertisements and customer service. The Questions function of this app is an excellent way to collect user-generated information, comments, surveys, polls, and suggestions. Furthermore, your form can include text, picture fields, and multiple-choice. Everything from income creation to email collecting can be optimized. In addition, Octane Al collaborates with the world’s fastest-growing agencies to use chatbots to increase sales and create unique customer experiences.

Here is how Octane AI by Shopify can help you increase your sales:

How Much Does Octane AI Cost?

Firstly, you can get a free demo of Octane AI to check if it can meet your needs. Next, it also offers a free trial of 14 days with each plan you choose. This platform is available in two plans, i.e., Octane and Octane Plus. Here is the detailed information about these plans:

Details of Octane AI Features

Shopify keeps adding new and unique features in Octane AI to provide customers with a smooth and better shopping experience.

This feature allows sending broadcast and customized messages to customers. Create engaging and emotional messages to persuade customers to engage and buy products.

This app allows you to create and set automated responses to customers’ common questions. Write conversational responses to general questions like ‘How does the sizing work?’, ‘Where’s my order?’ or Is there any way I can talk to an agent?’ This way, you can stay connected to customers and respond to them at any time without any delay.

This platform is a messenger chatbot that can be used with the Shopify merchant store. With this platform, you can share receipts, invoices, customized cart messages, and shipment notifications, automatically answer queries, and create bespoke campaigns using Messenger. This way, you can avoid losing customers because of delayed responses.

With this feature, you can start discussions and send advertising messages with Messenger advertisements. This tool can be used for lead generating, advertisements, quizzes, sales automation, and product showing. In addition, it is a great way to retarget those customers who didn’t complete their purchases.

This amazing attribute helps create segments according to customers and retarget them depending on how they responded in your previous conversations. This is a great way to convert those customers who haven’t purchased before for some reason.

Firstly, with the help of this feature, you can retarget your old customers and send them follow-up SMS messages. Secondly, it also helps you schedule these messages at a specified time or after regular intervals. Next, you can also send different messages to different audience segments accordingly. In addition, you can also use these messages to get follow-ups or make customers aware of offers, deals, announcements, shipping notifications, new products, or surveys.

With Octane AI, you can enable the Shopify store to allow you to create pop-ups whenever someone visits your website or pages. It is an effective method for converting leads and subscribers on Messenger and increasing conversion rates. In addition, it is another way by which you can tell customers about discounts, shipping notifications, updates, etc.

It is one of the most crucial features of the Octane AI platform. It allows companies to deliver tailored abandoned carts and SMS messages to each client who opted-in using the Facebook Messenger bot. These strategies have been shown to have higher conversion rates than email or other ways. Moreover, you may use the shopping cart’s results to develop and fine-tune your marketing plan.

A support-center attribute in this platform allows you to freely post your questions and get answers from Octane AI’s knowledge base through postings and articles. Furthermore, it allows users to live chat on the website with real-time agents and get masterclasses in video form from the company’s CEO and owner.

This feature allows you to send customer receipts, shipping notifications, and updates. Moreover, this is essential to stay connected with the customers and make them feel relaxed as they get to know the status of their order.

With Octane AI’s analytics, you can monitor or track consumer behavior, chatbot engagement, and revenue. For example, its analytics dashboard tracks sales growth, conversations, open rates, abandoned cart value, cart rate, recovered revenue, and customer FAQs.

Alternatives to Octane AI

This Octane AI review would be incomplete without talking about the competitors. There are several alternatives to Octane AI, which give it good competition. Many of these alternatives are good and can improve on other terms. To summarize, here is the list of some major competitors:

Octane AI Review Conclusions

Octane AI is an exceptional tool that can help you create personalized campaigns, automate messages, and track analytics. It is the official ‘Facebook Messenger Platform Developer Provider’ and is an ideal choice for running eCommerce Messenger or SMS campaigns for your Shopify store. Octane AI includes a comprehensive eCommerce-specific toolset, which can help increase conversion rates and generate more revenue for your business.

This Octane AI review covers everything you need to know as a customer so that you can make informed decisions.