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OneSignal Reviews for 2025

Push Notification Software for Customer Engagement.
User Score:
4.7/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is OneSignal?

OneSignal is a customer messaging and engagement solution tool. The biggest Ace Card of this tool is that it can be used on any internet-connected device. It is giving marketers the disponibility to check on their campaigns from everywhere.

This customer engagement platform allows businesses to communicate with their users across multiple channels, including web push, mobile push notifications, and email. It offers a comprehensive set of tools for creating targeted, automated, and personalized messages to users based on their behavior, preferences, and other data.

This engagement platform also provides real-time analytics and A/B testing to help businesses optimize their communication strategies and increase user engagement and retention. It is used by thousands of businesses of all sizes, from startups to Fortune 500 companies, in various industries, including e-commerce, media, travel, and gaming.

Finally, this platform is designed to be easy to use with minimal setup required, and it offers a range of integrations with popular tools like Zapier and Shopify. Overall, it is a powerful tool for businesses looking to improve customer engagement and retention through targeted, personalized messaging.

Found in these Categories

Best For

  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise

OneSignal Pricing

Starting From:
$ 9 /month
Pricing Model: Subscription
One Signal is offering a Free plan with standard features, for more features, you can choose from the other three plans that each increase in features. Growth for 9 USD, Professional for 99 USD, and Enterprise that is customizable.
Free Trial
Free Version

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OneSignal Features

  • AB Testing
  • Campaign Management
  • Contact Management
  • Customizable Branding
  • Customizable CTAs
  • Customizable Forms
  • Drag & Drop
  • Data Import/ Export
  • Drip Campaigns
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Landing Pages/Web Forms
  • Real Time Data
  • ROI Tracking
  • SMS Marketing
  • Workflow Management
  • Sales Analytics
  • Template Management
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • App Notifications
  • Behavior Tracking
  • Campaign Analytics
  • Campaign Scheduling
  • Communication Management
  • Customer History
  • Customer Segmentation
  • Web Notifications
  • Email Management
  • Geotargeting
  • Interaction Tracking
  • Message Personalization
  • Multi-Channel Communication
  • Multi-Channel Marketing
  • Tagging
  • Notification Editor
  • Notification Scheduling
  • Real-Time Analytics
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • SMS Messaging
  • SMS Notifications
  • Scheduled Messaging
  • Multi-Language
  • Third-Party Integrations
  • Visual Analytics
  • Customizable Templates

User Sentiment - OneSignal Reviews

4.7/5
Based on 7,193 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Ease of Use

    Many users have praised OneSignal for its user-friendly interface and simple integration process. The platform supports a wide range of SDKs and is well-documented, which simplifies the implementation for developers​​.

  • Cost-Effectiveness

    OneSignal is noted for being a highly cost-effective solution for mobile marketing, with generous allowances on its free plan and competitive pricing for more extensive needs.

  • Robust Functionality

    The platform offers comprehensive features like A/B testing, intelligent delivery, and extensive user segmentation to optimize communication efforts​.

  • Support for Multiple Platforms

    Users can send notifications across a variety of platforms including mobile and web, which makes it a versatile choice for reaching different audiences​.

  • Reliable Performance

    Feedback indicates that OneSignal performs reliably, providing rapid delivery of notifications without significant delays

Areas for Improvement
  • Feature Development

    Some users feel that the development of new features could be faster and more responsive to user needs.

  • Technical Issues

    There are occasional reports of technical glitches, such as issues with the administrative interface and occasional errors in backend processes​.

  • Analytics and Customization

    Users would appreciate more in-depth analytics and better customization options for designing notifications and in-app messages.

  • Support for Advanced Use Cases

    Although great for basic use, some advanced users find the feature set limiting and would like more sophisticated options​.

  • Customer Support

    While generally positive, some feedback suggests that the customer support could be more consistent in handling queries and technical issues.

Leave a Review

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OneSignal Company Details

Company Name

OneSignal

Headquarters

United States

Website

onesignal.com

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