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Tekpon Score

Record Reviews

& Product Details

What is Record?

Record is a CX platform that uses AI to collect and understands users’ data to provide intelligent resolution suggestions. Communication between the customer-facing team and end users is broken. Problems and solutions must be communicated visually and with data to close the loop quickly. The result is time-wasting, low customer satisfaction, and inefficiency. Record lets users share their problems visually with all the data needed to knock down the support cycle

Found in these Categories

Best For

Let users share their problems visually.

Recommended For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal


  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux


  • Company Name

    Tutoit Ltd.

  • Located In


  • Website

Record Pricing

Starting from:

$200 /month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

You can start using Record today with the Basic plan, which is free forever. You can upgrade to Essential for $200 /month or Unlimited for $750 /month.

Record Features

  • Activity Dashboard
  • Alerts/Escalation
  • Chat/Messaging

Additional Features

  • Widgets
  • Shareable Links
  • Screen Recording

Record Integrations

Record Alternatives


Tekpon Score
Userlane is an app that essentially makes time wasteful onboarding for software developers disappear. The customer success s...

Record Related Insights

#Help Desk Software

How to get clarity by communicating user problems visually | Ohad Ronen – Record

Updated Dec 23rd, ’22
Authored by Cristian