Error Title

This is a notice message, displayed at the top of the browser, informing the user of something useful.

or
Continue with LinkedIn
Recover my Password
Submit your Tekpon Account E-mail address and you will receive an email with instructions to reset your password.

TeamSupport

Tekpon Score
8.9

TeamSupport Reviews

& Product Details

What is TeamSupport?

TeamSupport is a comprehensive software solution designed explicitly for the post-sale customer experience in B2B technology-enabled companies. An all-encompassing customer support solution, it offers capabilities for managing customers, powerful automations, omnichannel assistance, and numerous connectors.

By identifying them, providing them with excellent support, and allowing them to grow alongside them, the proactive customer service software package aids in prioritizing clients. Ticket management, messaging, live chat, success tools, and customer data analytics are all included in the platform.

Customers are made happier thanks to the method, which increases sales for businesses. Its intense focus on the business-to-business sector distinguishes TeamSupport from other customer care software. It boosts income, lowers churn, and increases customer happiness by controlling the complete customer experience.

Companies may improve customer service and B2B partnerships with TeamSupport, increasing lifetime customer value.

Found in these Categories

Best For

B2B Customer Support Made Simple
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    TeamSupport

  • Located In

    United States

  • Website

    teamsupport.com

Starting from:

$29 /agent/month

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

TeamSupport pricing comprises Complete Support, Messaging & Live Chat, and Success plans. Support Add-Ons & Messaging Add-Ons are available at extra cost. Talk to sales and get a Custom Quote.

  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts/Escalation
  • Appointment Management
  • Assignment Management
  • Auto-Responders
  • Automated Routing
  • Call Center Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Contact Management
  • Configurable Workflow
  • Customer Database
  • Email Management
  • Feedback Management
  • Full Text Search
  • Help Desk Management
  • Incident Management
  • Interaction Tracking
  • Issue Management
  • Live Chat
  • Multi-Channel Management
  • Performance Management
  • Prioritization
  • Queue Management
  • Real-Time Monitoring
  • Reporting & Statistics
  • Call Routing
  • Rules-Based Workflow
  • SMS Messaging
  • Self Service Portal
  • Social Media Integration
  • Support Ticket Management
  • Task Management

Additional Features

  • API
  • Activity Tracking
  • Alerts/Notifications
  • Application Management
  • Asset Lifecycle Management
  • CRM
  • Calendar Management
  • Case Management
  • Change Management
  • Customer Complaint Tracking
  • Customer Engagement
  • Corrective and Preventive Actions (CAPA)
  • Customer Experience Management
  • Customer History
  • Chatbot
  • Customer Segmentation
  • Customer Service Analytics
  • Commenting/Notes
  • Customizable Branding
  • Customizable Fields
  • Contact Database
  • Customizable Forms
  • Customizable Reports
  • Dashboard
  • Customizable Templates
  • Data Import/Export
  • Document Storage
  • Drag & Drop
  • Email Alerts
  • Email Templates
  • Event-Triggered Actions
  • Forms Management
  • IT Asset Management
  • Issue Auditing
  • Issue Scheduling
  • Inventory Management
  • Issue Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Macros/Templated Responses
  • Monitoring
  • Multi-Channel Communication
  • Multiple User Accounts
  • Onboarding
  • Online Forums
  • Performance Metrics
  • Real-Time Analytics
  • Real-Time Data
  • Problem Management
  • Real-Time Notifications
  • Real-Time Reporting
  • Project Management
  • Real-Time Chat
  • Real-time Consumer-facing Chat
  • Quality Assurance
  • Real-time Updates
  • Recurring Issues
  • Release Management
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Search/Filter
  • Service Level Agreement (SLA) Management
  • Single Sign On
  • Support Ticket Tracking
  • Surveys & Feedback
  • Tagging
  • Third-Party Integrations
  • Usage Tracking/Analytics
  • Website Integration
  • Widgets
  • Wiki
  • Workflow Management

Freshdesk

Tekpon Score
COMPARE

Zendesk

Tekpon Score
COMPARE
  • Slack

    Team Collaboration Software

  • Dropbox

    Content Management Systems

  • Microsoft 365

    Email Management Software

  • MailChimp

    Marketing Automation Software

  • Salesforce CRM

    CRM Software

  • SurveyMonkey

    Survey Software

  • Jira

    Project Management Software

  • HubSpot Marketing Hub

    Marketing Automation Software

  • HubSpot CRM

    CRM Software

  • Zapier

    Data Integration Software

  • Zoho CRM

    CRM Software

  • Squarespace

    Website Builders Software

  • Weebly

    Website Builders Software

  • RingCentral MVP

    VoIP Software

  • GoDaddy Website Builder

    Website Builders Software

  • Freshdesk

    Help Desk Software

Tell us your opinion about TeamSupport and help others.

Help Scout

Tekpon Score

Userlane

Tekpon Score

Record

Tekpon Score

Forethought

Tekpon Score

OneDesk

Tekpon Score

Intercom

Tekpon Score

Zoho Desk

Tekpon Score

HelpDesk

Tekpon Score

Groove

Tekpon Score

Vision Helpdesk

Tekpon Score

Deskpro

Tekpon Score

Talkdesk

Tekpon Score

Helpshift

Tekpon Score

Hiver

Tekpon Score

Dialfire

Tekpon Score

LiveAgent

Tekpon Score

Gorgias

Tekpon Score