ServiceMax Reviews
& Product DetailsWhat is ServiceMax?
ServiceMax is a cloud-based software specifically designed to streamline field service operations for businesses with mobile workforces, particularly in asset-centric industries like manufacturing, utilities, and healthcare.
It aims to improve asset uptime through proactive maintenance and remote service capabilities, boosting technician efficiency with a mobile app for real-time access to information, and ultimately enhancing decision-making through valuable data and analytics.
By offering a comprehensive suite of features, ServiceMax positions itself as a powerful solution for businesses seeking to transform their field service management, leading to increased efficiency, improved asset performance, and data-driven decision-making.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
ServiceMax
-
Located In
United States
-
Website
servicemax.com
Starting from:
Custom
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has no public pricing plan.
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- API
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Collaboration Tools
- Compliance Management
- Contact Database
- Contract/License Management
- Customer Database
- Customizable Fields
- Customizable Forms
- Customizable Reports
- Dispatch Management
- Electronic Signature
- File Storage
- GPS
- Inventory Tracking
- Inventory Management
- Job Tracking
- Job Management
- Location Tracking
- Maintenance Scheduling
- Mobile Access
- Multi-Location
- Payment Collection in the Field
- Quotes/Estimates
- Route Optimization
- Real Time Data
- Real Time Notifications
- Real Time Reporting
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Task Scheduling
- Time Tracking
- Work Order Management
- Workflow Management
Additional Features
- Resource Scheduling
- Data Synchronization
- Skills Tracking
- Status Tracking
- Document Management
- Inventory Control
- Geographic Maps
- Preventive Maintenance
- Chat/Messaging
- Email Reminders
- Alerts/Notifications
- Calendar/Reminder System
- Appointment Scheduling
- Variable Workforce
- Reminders
- Compliance Tracking
- Recurring Appointments
- Online Time Clock
- Appointment Management
- Work Order Creation
- Technician Management
- Data Import/Export
- Availability Management
- Budgeting/Forecasting
- Invoice Management
- Mobile Signature Capture
- Time Off Requests
- Price and Cost Calculations
- Data Capture and Transfer
- Offline Access
- Approval Process Control
- Real-time Scheduling
- Labor Forecasting
- Calendar Sync
- Rescheduling
- Knowledge Management
- Customer History
- Client Portal
- Performance Management
- Prioritization
- Performance Metrics
- Timesheet Management
- Multi-Language
- Reporting/Analytics
- Online Booking
- Productivity Analysis
- Checklists
- Historical Reporting
- Third Party Integrations
- Job Scheduling
- Contractor Management
- Self Service Portal
- Group Scheduling
- Document Storage
- Mobile Alerts
- Real Time Updates
- Warranty Tracking
- Confirmation/Reminders
- Employee Scheduling
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