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ServiceMax Reviews for 2025

Transforming Field Service Management.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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What is ServiceMax?

ServiceMax is a cloud-based software specifically designed to streamline field service operations for businesses with mobile workforces, particularly in asset-centric industries like manufacturing, utilities, and healthcare.

It aims to improve asset uptime through proactive maintenance and remote service capabilities, boosting technician efficiency with a mobile app for real-time access to information, and ultimately enhancing decision-making through valuable data and analytics.

By offering a comprehensive suite of features, ServiceMax positions itself as a powerful solution for businesses seeking to transform their field service management, leading to increased efficiency, improved asset performance, and data-driven decision-making.

Found in these Categories

Best For

  • Freelancers
  • Medium Business
  • Large Enterprise

ServiceMax Pricing

Starting From: Custom
Pricing Model: Subscription
This tool has no public pricing plan.
Free Trial
Free Version

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ServiceMax Features

  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • API
  • Automated Scheduling
  • Billing & Invoicing
  • Calendar Management
  • Collaboration Tools
  • Compliance Management
  • Contact Database
  • Contract/License Management
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Dispatch Management
  • Electronic Signature
  • File Storage
  • GPS
  • Inventory Tracking
  • Inventory Management
  • Job Tracking
  • Job Management
  • Location Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Multi-Location
  • Payment Collection in the Field
  • Quotes/Estimates
  • Route Optimization
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Reporting & Statistics
  • Routing
  • Scheduling
  • Service History
  • Task Scheduling
  • Time Tracking
  • Work Order Management
  • Workflow Management
  • Resource Scheduling
  • Data Synchronization
  • Skills Tracking
  • Status Tracking
  • Document Management
  • Inventory Control
  • Geographic Maps
  • Preventive Maintenance
  • Chat/Messaging
  • Email Reminders
  • Alerts/Notifications
  • Calendar/Reminder System
  • Appointment Scheduling
  • Variable Workforce
  • Reminders
  • Compliance Tracking
  • Recurring Appointments
  • Online Time Clock
  • Appointment Management
  • Work Order Creation
  • Technician Management
  • Data Import/Export
  • Availability Management
  • Budgeting/Forecasting
  • Invoice Management
  • Mobile Signature Capture
  • Time Off Requests
  • Price and Cost Calculations
  • Data Capture and Transfer
  • Offline Access
  • Approval Process Control
  • Real-time Scheduling
  • Labor Forecasting
  • Calendar Sync
  • Rescheduling
  • Knowledge Management
  • Customer History
  • Client Portal
  • Performance Management
  • Prioritization
  • Performance Metrics
  • Timesheet Management
  • Multi-Language
  • Reporting/Analytics
  • Online Booking
  • Productivity Analysis
  • Checklists
  • Historical Reporting
  • Third Party Integrations
  • Job Scheduling
  • Contractor Management
  • Self Service Portal
  • Group Scheduling
  • Document Storage
  • Mobile Alerts
  • Real Time Updates
  • Warranty Tracking
  • Confirmation/Reminders
  • Employee Scheduling

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ServiceMax Company Details

Company Name

ServiceMax

Headquarters

United States

Website

servicemax.com

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Your Business

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Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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