Sitejabber Reviews

& Product Details

What is Sitejabber?

Sitejabber is an online reputation management software empowered with AI that helps brands collect, monitor, and share business and product reviews. Expand your business visibility, attract buyers, and easily drive growth with features like automatic review requests, social media sharing, and marketing tools to build a trustworthy reputation on all channels.

Showcase your reviews on your website (product pages, at checkout), in advertising campaigns, marketing content, or social media campaigns.

Some of the key benefits of the tool are:

Conversions and sales increase
Build brand awareness and trust
Improve SEO and brand presence
Maximize the number of customer reviews
Improve customer relationships

Best For

Take control of your online presence.

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
Sitejabber
Located In
United States
Website
sitejabber.com

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Sitejabber Pricing

Starting from:

$FREE On Request

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

Sitejabber offers custom pricing solutions. A 30-Day Free trial is available to test out all the features available. After that, schedule a call with the Sales Department.

Sitejabber Features

API
Access Control/Permissions
Activity Tracking
Brand Tracking
CRM
Campaign Analytics
Campaign Management
Commenting/Notes
Communication Management
Customer Experience Management
Customizable Branding
Customizable Templates
Dashboard
Data Import/Export
Data Visualization
Email Management
Engagement Tracking
Feedback Management
Multi-Location
Multi-Channel Campaigns
Negative Feedback Management
Performance Metrics
Ratings/Reviews
Real-Time Analytics
Reporting/Analytics
Response Management
Review Generation
Review Monitoring
Review Request
SMS Messaging
Sentiment Analysis
Social Media Integration
Social Promotion
Template Management
Third Party Integrations
Website Integration

Additional Features

Activity Dashboard
Alerts/Notifications
Campaign Scheduling
Customizable Reports
Email Reminders
Keyword Tracking
Monitoring
Multi-Language
Real-Time Monitoring
Real-Time Notifications
Reminders
Review Badge Management
Review Notification
SEO Management
Search/Filter
Social Sharing
Survey/Poll Management
Surveys & Feedback
Trend Analysis
Visual Analytics
Widgets

Additional Features Show Less Features

Global Buzz: Sitejabber at a glance

4.8

Global Average Score

Score4.80/5

Reviews11,094

Wide Range of Reviewed Categories

Sitejabber covers a wide array of business categories, from e-commerce to digital services, making it a versatile platform for finding reviews across different industries.
Trust Signals with Verified Reviews

Sitejabber allows businesses to verify reviews, helping users distinguish between verified and unverified feedback. This verification feature enhances the platform’s trustworthiness.
Helpful Community and Interaction

Reviewers appreciate the ability to interact with others on Sitejabber, including asking questions and sharing experiences. This community-driven aspect can provide additional insights beyond the reviews themselves.
Detailed Business Profiles

Many users find Sitejabber’s detailed business profiles helpful, as they provide reviews, contact details, website links, and other relevant business information.
Business Resolution Tools

Sitejabber offers businesses tools to respond to reviews and address customer complaints directly on the platform. This feature supports transparency and encourages businesses to engage constructively with customers.

Occasional Duplicate or Fake Reviews

Some users note that duplicate or inauthentic reviews occasionally appear on the platform, affecting the credibility of specific reviews or businesses listed.
Navigation Challenges on the Website

While generally functional, a few users struggle to navigate the Sitejabber interface, especially when filtering reviews by specific criteria or finding certain business categories.
Frequent Ads and Promotional Content

Sitejabber includes a notable amount of advertising on the platform, which some users feel distracts from the primary purpose of reading or writing reviews.
Limited Moderation of Negative Content

A few users express concern that Sitejabber could benefit from better moderation, as unverified negative reviews are sometimes left up for extended periods, impacting businesses’ reputations.
Limited Mobile Experience

Some reviewers find the mobile version of Sitejabber less optimized than the desktop experience, with occasional lags or missing functionality on mobile browsers.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.