Sitejabber Reviews for 2025
Save 40% on your SaaS stack with expert guidance
Free Consultation
What is Sitejabber?
Sitejabber is an online reputation management software empowered with AI that helps brands collect, monitor, and share business and product reviews. Expand your business visibility, attract buyers, and easily drive growth with features like automatic review requests, social media sharing, and marketing tools to build a trustworthy reputation on all channels.
Showcase your reviews on your website (product pages, at checkout), in advertising campaigns, marketing content, or social media campaigns.
Some of the key benefits of the tool are:
- Conversions and sales increase
- Build brand awareness and trust
- Improve SEO and brand presence
- Maximize the number of customer reviews
- Improve customer relationships
Found in these Categories
Best For
- Small Business
- Medium Business
- Large Enterprise
Sitejabber Pricing
Looking to Save Time & Money
Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.
- Stack Audit
- Cost Reduction
- Expert Team
Sitejabber Features
- API
- Access Control/Permissions
- Activity Tracking
- Brand Tracking
- CRM
- Campaign Analytics
- Campaign Management
- Commenting/Notes
- Communication Management
- Customer Experience Management
- Customizable Branding
- Customizable Templates
- Dashboard
- Data Import/Export
- Data Visualization
- Email Management
- Engagement Tracking
- Feedback Management
- Multi-Location
- Multi-Channel Campaigns
- Negative Feedback Management
- Performance Metrics
- Ratings/Reviews
- Real-Time Analytics
- Reporting/Analytics
- Response Management
- Review Generation
- Review Monitoring
- Review Request
- SMS Messaging
- Sentiment Analysis
- Social Media Integration
- Social Promotion
- Template Management
- Third Party Integrations
- Website Integration
- Activity Dashboard
- Alerts/Notifications
- Campaign Scheduling
- Customizable Reports
- Email Reminders
- Keyword Tracking
- Monitoring
- Multi-Language
- Real-Time Monitoring
- Real-Time Notifications
- Reminders
- Review Badge Management
- Review Notification
- SEO Management
- Search/Filter
- Social Sharing
- Survey/Poll Management
- Surveys & Feedback
- Trend Analysis
- Visual Analytics
- Widgets
User Sentiment - Sitejabber Reviews
-
Wide Range of Reviewed Categories
Sitejabber covers a wide array of business categories, from e-commerce to digital services, making it a versatile platform for finding reviews across different industries.
-
Trust Signals with Verified Reviews
Sitejabber allows businesses to verify reviews, helping users distinguish between verified and unverified feedback. This verification feature enhances the platform’s trustworthiness.
-
Helpful Community and Interaction
Reviewers appreciate the ability to interact with others on Sitejabber, including asking questions and sharing experiences. This community-driven aspect can provide additional insights beyond the reviews themselves.
-
Detailed Business Profiles
Many users find Sitejabber’s detailed business profiles helpful, as they provide reviews, contact details, website links, and other relevant business information.
-
Business Resolution Tools
Sitejabber offers businesses tools to respond to reviews and address customer complaints directly on the platform. This feature supports transparency and encourages businesses to engage constructively with customers.
-
Occasional Duplicate or Fake Reviews
Some users note that duplicate or inauthentic reviews occasionally appear on the platform, affecting the credibility of specific reviews or businesses listed.
-
Navigation Challenges on the Website
While generally functional, a few users struggle to navigate the Sitejabber interface, especially when filtering reviews by specific criteria or finding certain business categories.
-
Frequent Ads and Promotional Content
Sitejabber includes a notable amount of advertising on the platform, which some users feel distracts from the primary purpose of reading or writing reviews.
-
Limited Moderation of Negative Content
A few users express concern that Sitejabber could benefit from better moderation, as unverified negative reviews are sometimes left up for extended periods, impacting businesses’ reputations.
-
Limited Mobile Experience
Some reviewers find the mobile version of Sitejabber less optimized than the desktop experience, with occasional lags or missing functionality on mobile browsers.
Leave a Review
Sitejabber Company Details
Company Name
Sitejabber
Headquarters
United States
Website
sitejabber.com
Own this Software?
Sitejabber vs. Similar Products
Select up to 3 Software, to enable Comparison
Compare Selected Software
