TargetBay Reviews

& Product Details

What is TargetBay?

TargetBay is an integrated marketing automation and customer experience management platform that offers three main products: BayEngage, BayReviews, and BayRewards.

BayEngage is a hassle-free email and SMS marketing automation platform that allows businesses to capture potential leads, build relationships, and retain customers with personalized messaging and automated workflows. It provides access to 380+ pre-built email templates, A/B testing, and real-time data tracking.

BayReviews focuses on user-generated content, allowing businesses to collect and display customer reviews and ratings to build trust and increase loyalty. It helps in making purchase decisions easier by showcasing product, site, and picture reviews, while also driving organic traffic.

BayRewards enables businesses to create customizable rewards and referral programs to earn customer loyalty and gain new customers. With features like reward points, VIP loyalty programs, and referral campaigns, it encourages customers to engage more and advocate for the brand.

In summary, TargetBay offers a comprehensive suite of tools to enhance customer engagement, improve brand authority, and drive sales through integrated marketing automation and user-generated content strategies.

Best For

Reviews, Personalized Emails and Product Recommendations

Recommended For

StartUps
Freelancers
Small Business
Medium Business
Large Enterprise
Non-profit Organization
Personal

Deployment

Cloud, SaaS, Web-Based
Mobile - Android
Mobile - iPhone
Mobile - iPad
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux

Contact

Company Name
TargetBay
Located In
United States
Website
targetbay.com

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TargetBay Pricing

Starting from:

$10 /month

Pricing Model: Subscription

Free Trial
Free Version

Pricing Details:

TargetBay offers a range of pricing plans to help scale Ecommerce businesses. Their email marketing plan starts at $10 per month, with pricing based on the number of active subscribers. For SMS marketing, the plan starts at $49 per month, and the cost is determined by the number of SMS credits needed. They also provide a 14-day free trial to test all features. Additionally, they offer behavioral pop-ups with plans ranging from free to $199 per month. Subscribers can choose between monthly and annual payment frequencies.

TargetBay Features

Campaign Management
Drag & Drop
Email Marketing
SMS Marketing
Template Management
Workflow Management
Engagement Tracking
Email Tracking
Drip Campaigns
Customizable Branding
Customizable CTAs
Contact Management
AB Testing
Data Import/ Export
Real Time Data

Additional Features

Campaign Analytics
Campaign Scheduling
Commenting/Notes
Contact Management
Customer Segmentation
eCommerce Management
Email Campaign Management
Feedback Management
List Management
Mass Texting
Multi-Channel Marketing
Promotions Management
Ratings/Reviews
Reminders
Reporting & Statistics
Response Management
Review Monitoring
Review Notification
SEO Management
Reviews Management
Shopping Cart

Additional Features Show Less Features

Global Buzz: TargetBay at a glance

4.6

Global Average Score

Score4.57/5

Reviews1,420

High Overall Satisfaction

The general user consensus on TargetBay is quite positive, with the platform holding an average rating of 4.9 out of 5 from 74 reviews.
Customer Service

Users frequently highlight the excellent customer service provided by TargetBay, noting the responsiveness and helpfulness of the team.
Comprehensive Features

The platform offers a range of features including product reviews, email personalization, behavioral pop-ups, and product recommendations, which users find useful for enhancing eCommerce operations.
Customization

TargetBay is praised for its customization options that align well with individual business needs and branding.
Ease of Use

Many users describe the platform as user-friendly, making it easy to gather and manage reviews effectively.

User Interface

Some users find aspects of the user interface confusing and believe it could be improved for a smoother experience.
Integration Issues

There are reports of difficulties integrating TargetBay with certain eCommerce platforms, which could be a hurdle for some businesses.
Learning Curve

A few reviews mention a steep learning curve associated with some of TargetBay’s advanced features.
Development Needs

There are ongoing developments needed, such as syndication capabilities, which are anticipated by users to enhance the platform’s functionality.
Setup Time

The setup process can be lengthy, and some users have experienced delays due to technical difficulties during implementation.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.