Textline
Textline Reviews
& Product DetailsWhat is Textline?
Textline is a business texting software designed for modern customer support, sales, and logistics teams. It offers a secure and convenient two-way communication channel, enabling businesses to build stronger relationships with customers and enhance customer experiences. Textline’s platform is particularly useful for businesses looking to make their customer interactions more personal and responsive.
The software allows for scalable conversations, maintaining trust and personal connection even when communicating with a large number of people. It is built with team collaboration and security in mind, making it suitable for group customer support efforts. Textline centralizes conversations and customer information, facilitating monitoring, process improvement, and progress measurement.
Key features include the ability to engage in two-way authentic conversations, efficient teamwork tools, and process optimization through automation tools and actionable data. Textline integrates seamlessly with various software, making it a versatile tool for businesses seeking to improve their customer communication and support.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
Textline
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Located In
United States
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Website
textline.com
Starting from:
$59.97
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Textline offers three pricing plans: Limited at $59.97/month for three agents, Standard at $89.97/month for three agents (plus $29.99 per additional agent), and Pro at $249.95/month for five agents (plus $49.99 per additional agent). All plans include a 14-day free trial with unlimited two-way texting and agents, but messaging costs and industry fees are extra. Basic features vary by plan, with more advanced options available in higher tiers.
- 2-Way Messaging
- Live Chat
- Mass Texting
- Multi-Channel Communication
- Reporting/Analytics
Additional Features
- Performance Metrics
- Appointment Management
- Surveys & Feedback
- Third Party Integrations
- Scheduled Messaging
- Usage Tracking/Analytics
- Queue Management
- Real Time Notifications
- Automated Responses
- Contact Management
- MMS
- Support Ticket Management
- Customer Engagement
- Interaction Tracking
- Message Personalization
- Social Media Integration
- Workflow Management
- Contact Database
- Patient Engagement
- Customer Communication
- Knowledge Base Management
- Communication Management
- Lead Capture
- Alerts/Escalation
- For Sales Teams/Organizations
- Customer History
- Messaging
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