Userlike Reviews for 2025
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What is Userlike?
Userlike is an advanced live chat software designed to improve customer communication for businesses of all sizes.
It allows real-time interactions through web chat, providing an immediate communication channel between companies and their clients.
By seamlessly integrating into websites, Userlike aims to enhance the overall customer service experience, making it more efficient and accessible.
With a customizable chat widget, offline messaging capabilities, and a comprehensive dashboard for managing conversations, Userlike enables businesses to create a personalized interaction experience for their visitors.
Using Userlike not only improves response times and customer satisfaction levels but also helps capture valuable leads.
It is beneficial for e-commerce sites, service providers, and tech companies and has become a go-to tool for fostering more robust customer relationships, improving support services, and enhancing online sales processes.
Found in these Categories
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
Userlike Pricing
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Userlike Features
- Access Controls/Permissions
- Alerts/Notifications
- Chat/Messaging
- Communication Management
- Customer Database
- Customer Experience Management
- Customizable Templates
- Dashboard
- Engagement Tracking
- Email Management
- Feedback Management
- Interaction Tracking
- Knowledge Base Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Negative Feedback Management
- Reporting/Analytics
- Social Media Integration
- Survey/Poll Management
- Third-Party Integrations
- Usage Tracking/Analytics
- AI/Machine Learning
- Alerts/Escalation
- API
- Autoresponders
- Canned Responses
- Chat Transcript
- Chatbot
- Customer Service Analytics
- Customer Support
- Customizable Branding
- Customizable Reports
- Data Visualization
- File Sharing
- Geotargeting
- Human Handover
- Knowledge Management
- Lead Capture
- Mobile Access
- Multi-Channel Data Collection
- Offline Form
- One-to-One Messaging
- Performance Metrics
- Personalization
- Pre-Configured Bot
- Proactive Chat
- Queue Management
- Real-time Consumer-facing Chat
- Real-time Conversations
- Real-Time Notifications
- Real-Time Reporting
- Reporting & Statistics
- Screen Sharing
- Search/Filter
- SMS Messaging
- Support Ticket Management
- Surveys & Feedback
- Template Management
- Transcripts/Chat History
- Transfers/Routing
- Video Chat
- Video Support
- Virtual Assistant
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Userlike Company Details
Company Name
Userlike UG
Headquarters
Germany
Website
userlike.com
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