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Froged Reviews

& Product Details

What is Froged?

Froged is a Customer Success platform designed for SaaS companies. It offers a single-view Marketing Automation Platform that allows users to build global omnichannel campaigns tailored to individual customer behavior and preferences. The platform features a simple drag-and-drop functionality, instantaneous segmentation, and the ability to integrate with any secure data source.

With this tool, brands can connect the customer lifecycle, from onboarding to retention and proactive customer support, in one place. This enables personalized customer experiences at every touchpoint, leading to increased Monthly Recurring Revenue (MRR) and customer retention.

The platform automates the creation of complex omnichannel marketing campaigns and facilitates the delivery of hyper-personalized interactions through various channels, including email, SMS, mobile apps, and more.

Found in these Categories

Best For

Tool for onboarding, engagement & customer support
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name


  • Located In

    United Kingdom

  • Website

Starting from:


Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

This tool doesn't have a public pricing plan displayed. For more info, get in contact with their sales team.

  • Access Controls/Permissions
  • Account Management
  • Workflow Management
  • Usage Tracking/Analytics
  • Trend Analysis
  • Third-Party Integrations
  • Activity Dashboard
  • Task Management
  • Survey/Poll Management
  • Social Media Integration
  • NPS of Customers
  • Self Service Portal
  • Onboarding
  • Alerts/Notifications
  • Collaboration Tools
  • Predictive Analytics
  • Reporting/Analytics
  • Prioritization
  • Drag & Drop
  • Multi-Language
  • Multi-Channel Communication
  • Dashboard
  • Campaign Management
  • Content Management
  • Email Management
  • Document Storage
  • Interaction Tracking
  • Customer Segmentation
  • Customizable Templates
  • Customer Experience Management
  • Customer Engagement
  • Chat/Messaging
  • Customer Database
  • Commenting/Notes
  • Knowledge Base Management
  • Communication Management
  • Contact Management
  • Churn Management
  • Engagement Tracking
  • Live Chat
  • Feedback Management
  • Event Triggered Actions
  • Monitoring
  • Negative Feedback Management

Additional Features

  • @mentions
  • AB Testing
  • API
  • Activity Tracking
  • Alerts/Escalation
  • Auto-Responders
  • Automated Routing
  • Behavior Tracking
  • CRM
  • Canned Responses
  • Client Portal
  • Community Management
  • Complaint Monitoring
  • Configurable Workflow
  • Content Creation
  • Customer Management
  • Customizable Branding
  • Real Time Analytics
  • Real Time Data
  • Customizable Fields
  • Customizable Forms
  • Customer Communication
  • Customer History
  • Customizable Reports
  • Data Import/Export
  • File Management
  • File Sharing
  • Geotargeting
  • File Transfer
  • Knowledge Management
  • Macros/Templated Responses
  • Mobile Access
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • NPS Survey Structure
  • Offline Form
  • Performance Metrics
  • Proactive Chat
  • Process/Workflow Automation
  • Real Time Monitoring
  • Real Time Notifications
  • Queue Management
  • Real Time Reporting
  • Real-Time Chat
  • Search/Filter
  • Real-time Consumer-facing Chat
  • Reporting & Statistics
  • Screen Sharing
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Template Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Video Conferencing
  • Website Visitor Tracking
  • Widgets
  • Workflow Configuration


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