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VirtualPBX Reviews for 2025

Trusted VoIP for any office, anywhere.
Tekpon Score:
4.5/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is VirtualPBX?

VirtualPBX offers a comprehensive VoIP solution that caters to businesses of all sizes, from small startups to large enterprises. Their cloud-based business telephony system is designed to enhance communication within companies and with their customers, providing a robust set of features that facilitate efficient and professional call handling. VirtualPBX stands out for its flexibility, allowing businesses to customize the system according to their specific needs. This adaptability extends to various levels of control for users, managers, and administrators, ensuring that each can manage aspects relevant to their roles effectively.

The platform promises significant cost savings, with potential reductions in business communication expenses by 40%-80% compared to traditional phone systems. Setup is hassle-free, with VoIP phones that are pre-configured for easy plug-and-play functionality, and a web-based management interface that simplifies system adjustments in real-time. VirtualPBX eliminates the need for on-site hardware, shifting system maintenance to their team and automatically updating features without requiring changes to your setup.

VirtualPBX’s feature set is extensive and includes state-of-the-art integrations with popular business tools like Zapier and AWS, advanced call reporting, business texting, and SMS marketing capabilities. Their commitment to customer support is evident, offering free, expert assistance 24/7 to ensure businesses maximize the benefits of their VoIP system. With nearly two decades of experience, VirtualPBX has proven its capability to meet the evolving communication needs of the modern business landscape.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business

VirtualPBX Pricing

Starting From:
$ 9 /user/month
Pricing Model: Subscription
VirtualPBX offers plans starting at $9/user/month, scaling to $28 for advanced features. Plans include unlimited US, Canada, & Mexico minutes, with options for VoIP phones, auto attendants, and 24/7 support. Additional products like Contact Center, Business Texting, and POTS Replacement are available. Toll-free numbers and international numbers start at $4.99/month, supporting scalable business growth.
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VirtualPBX Features

  • Call Queuing
  • Call Conferencing
  • Alerts/Notifications
  • Call Monitoring
  • Call Recording & Rating
  • Call Routing
  • Call Screening
  • Contact Management
  • SIP Trunking
  • integrations
  • Real Time Analytics
  • Multi-User Collaboration
  • Monitoring
  • Activity Dashboard
  • Caller ID
  • Reporting/Analytics
  • Third Party Integrations
  • Softphone
  • Voicemail Transcription
  • Real Time Reporting
  • File Sharing
  • Archiving & Retention
  • Call List Management
  • Customizable Caller ID
  • Computer Telephony Integration
  • Voice Mail
  • Recording
  • Ring Groups
  • Call Logging
  • CRM
  • Video Conferencing
  • Fax Management
  • Scheduled Recording
  • Automatic Call Distribution
  • VoIP Connection
  • Real Time Monitoring
  • Call Center Integration
  • Video Chat
  • SMS Messaging
  • Remote Access/Control
  • Online Voice Transmission
  • Unified Communications
  • Access Controls/Permissions
  • Virtual Call Center
  • Audio/Video Conferencing
  • Event Triggered Actions
  • Chat/Messaging
  • Employee Directory
  • Caller Profiles
  • File Transfer
  • Interaction Tracking
  • Activity Tracking
  • Communication Management
  • Call Transfer
  • Call Center Management
  • Conferencing
  • Virtual Extensions
  • Call Tracking
  • VoIP
  • Call Queues
  • Collaboration Tools
  • Call Reporting
  • Mobile Access
  • On-Demand Recording
  • Auto-Dialer

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VirtualPBX Company Details

Company Name

VirtualPBX

Headquarters

United States

Website

virtualpbx.com

Claim Status

Claimed by the Company Owner

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