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Yotpo

Tekpon Score
8.9

Yotpo Reviews

& Product Details

What is Yotpo?

Yotpo is a comprehensive eCommerce marketing platform designed to help businesses drive growth through customer engagement and loyalty. The platform offers a suite of tools that includes user-generated content management, loyalty and referral programs, reviews and ratings, and SMS and email marketing.

Yotpo’s integration capabilities make it easy for brands to connect with popular eCommerce platforms, streamlining the process of capturing and leveraging customer feedback to boost sales and enhance brand loyalty.

One of Yotpo’s key strengths is its ability to consolidate various marketing functions into a single platform. By utilizing Yotpo, businesses can manage reviews, encourage repeat purchases through loyalty programs, and create personalized marketing campaigns—all from one dashboard. This unified approach not only improves operational efficiency but also enhances customer experience by providing relevant and timely communication across multiple channels.

Yotpo is ideal for eCommerce brands looking to build strong relationships with their customers and increase lifetime value.

Whether you’re a small business or a large enterprise, Yotpo offers scalable solutions that adapt to your needs, helping you harness the power of customer content and data to drive long-term success.

Best For

eCommerce Retention Marketing platform to grow LTV.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Yotpo LTD.

  • Located In

    Israel

  • Website

    yotpo.com

Starting from:

$368 /month

Pricing Model: Subscription

Pricing Details:

Yotpo's pricing starts at $368/month for the Pro plan, which includes reviews, loyalty, and optional SMS/email features. The Premium plan starts at $941/month, offering advanced customization and strategic support. Enterprise plans are customized based on business needs. A free version is available for basic loyalty and reviews.

Pro

Full Product Suite

$365
Monthly

Premium

Full Product Suite

$941
Monthly

Enterprise

Full Product Suite

On Request
Contact Them
  • API
  • Audience Targeting
  • Automated Publishing
  • Brand Tracking
  • Campaign Management
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customer Engagement
  • Customer Segmentation
  • Dashboard
  • Data Visualization
  • Email Management
  • Engagement Tracking
  • Feedback Management
  • Multi-Account Management
  • Multi-Channel Campaigns
  • Negative Feedback Management
  • Performance Metrics
  • Ratings/Reviews
  • Real-Time Analytics
  • Reporting/Analytics
  • Reputation Management
  • Review Generation
  • Review Monitoring
  • Review Request
  • ROI Tracking
  • SMS Messaging
  • Sentiment Analysis
  • Social Media Integration
  • Social Promotion
  • Survey/Poll Management
  • Third Party Integrations

Additional Features

  • 2-Way Messaging
  • Activity Dashboard
  • Advertising Management
  • Automated Responses
  • Bonus Management
  • Community Management
  • Content Creation
  • Conversion Tracking
  • Customizable Branding
  • Discussions / Forums
  • Email Reminders
  • Filtering
  • Gamification
  • Loyalty Program
  • MMS
  • Message Personalization
  • Mobile Coupons
  • Mobile Keywords
  • Moderation
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Publish Scheduling
  • Real-Time Monitoring
  • Referral Templates
  • Referral Tracking
  • Reminders
  • Rewards Management
  • SEO Management
  • Scheduled Messaging
  • Shortcodes
  • Social Sharing
  • Text Analysis
  • Text-to-Win
  • Trend Analysis
  • Visual Analytics
  • Widgets
  • eCommerce Management
4.7
Global Average Score
Score4.74/5
Reviews8,993
  • Ease of Use

    Many users find Yotpo easy to implement and use. Its integration process is smooth and user-friendly.

  • Effective Review Management

    Yotpo is praised for efficiently organizing and managing customer reviews, contributing significantly to gathering more customer feedback.

  • Customer Support

    The software is well-regarded for its responsive and helpful customer service.

  • Value for Money

    Several users mentioned getting a good return on their investment with Yotpo.

  • User-Generated Content

    Facilitates collecting and showcasing customer reviews, photos, and Q&A to enhance social proof and trust.

  • Integration Capabilities

    Integrates seamlessly with major platforms like Google, Facebook, and Instagram for wider reach.

  • Conversion Optimization

    Helps in increasing conversion rates through customer reviews and user-generated content.

  • Limited Sharing Features

    There’s a lack of functionality to share individual product reviews with product teams for further analysis and improvement.

  • Interface and Navigation Issues

    Some users find navigating the admin interface challenging and mention that coding experience is needed for certain customizations.

  • Pricing Concerns

    The cost can be high, especially for small businesses, and certain features are locked behind higher-priced plans.

  • Technical Issues

    A user reported problems with the birthday discount feature, site speed impact, and issues with the support portal’s security.

  • Pricing

    While there is a free basic version, advanced features require a premium subscription, which may be costly for some users.

  • Complexity in Features

    Some users may find the extensive features complex to navigate and utilize effectively.

Disclaimer

Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.

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Tell us your opinion about Yotpo and help others.

Ana Maria Stanciuc

Yotpo has established itself as a leader in eCommerce marketing, trusted by numerous high-profile brands worldwide. This platform offers a comprehensive suite of tools designed to enhance customer engagement, boost sales, and drive business growth. If you’re curious about what makes Yotpo the preferred choice for top brands, you’re in the right place.

Whether you’re looking for detailed insights into its pricing, or want to explore how Yotpo can elevate your online store, this review has got you covered. Stay with us to discover how Yotpo can transform your eCommerce strategy, and what alternatives are available if you’re searching for the perfect fit for your business.

About Yotpo

Yotpo is a comprehensive eCommerce marketing platform trusted by thousands of leading brands to elevate their online presence and drive growth. As an all-in-one solution, Yotpo empowers businesses to enhance customer engagement through various features like customer reviews, SMS marketing, loyalty programs, subscriptions, and email marketing.

Yotpo All-in-One eCommerce Marketing platform

The platform’s Reviews feature allows customers to share their experiences, providing authentic social proof that can significantly boost trust and conversion rates. But Yotpo goes beyond just collecting reviews; it integrates these with visual UGC (user-generated content) to create a dynamic shopping experience that resonates with potential buyers.

Yotpo’s SMS Marketing tool enables brands to engage customers directly through personalized text messages, driving higher engagement rates compared to traditional channels. This tool supports advanced segmentation and automation, ensuring that every message is tailored to the recipient, thereby fostering deeper customer relationships.

Loyalty & Referrals is another standout feature, allowing businesses to create custom loyalty programs that reward customers and encourage repeat purchases. By integrating loyalty data with other marketing channels, Yotpo ensures that your efforts are cohesive and effective.

Moreover, Yotpo’s Subscriptions feature provides a seamless way to manage recurring revenue streams, offering convenience to customers while driving long-term business growth. The platform’s email marketing capabilities further enhance customer engagement by delivering hyper-personalized campaigns that are synchronized with SMS and other marketing tools.

As a Forbes Cloud 100 company, Yotpo continues to innovate, offering smart solutions that help businesses convert one-time shoppers into loyal customers. With its headquarters in Tel Aviv and offices in New York, London, and Boston, Yotpo is well-positioned to support eCommerce brands globally.

Customer reviews

Customer reviews are a cornerstone of Yotpo’s platform, transforming customer feedback into a powerful sales driver. In today’s eCommerce landscape, where trust and authenticity are crucial, Yotpo enables businesses to collect, showcase, and leverage reviews to build stronger relationships with their audience.

Yotpo’s Reviews feature doesn’t just capture feedback—it turns every purchase into an opportunity for social proof. By encouraging customers to share their experiences, Yotpo helps brands generate valuable content that not only enhances their website’s credibility but also drives future conversions. Potential customers are significantly influenced by reviews, and businesses that effectively utilize them can see a marked improvement in trust and sales.

Reviews Dashboard

Why are customer reviews so essential? For one, they provide prospective buyers with real insights into a product or service, often swaying their purchasing decisions. Moreover, reviews contribute to SEO, as fresh, user-generated content is highly valued by search engines, helping your site rank higher.

Yotpo’s platform enhances this by allowing businesses to showcase reviews at critical touchpoints throughout the customer journey, ensuring that potential buyers see positive feedback when it matters most.

Beyond individual sales, reviews can turn first-time buyers into loyal customers. By consistently delivering positive experiences that customers are eager to share, businesses can cultivate a community of repeat buyers who not only return but also advocate for the brand.

Yotpo makes it easy to integrate this feedback into broader marketing strategies, from email campaigns to social media posts, amplifying the impact of every review.

Details of Yotpo Features

Yotpo offers a plentitude of features that make it a standout platform in the eCommerce marketing space. Each feature is designed to help businesses enhance customer engagement, increase sales, and foster brand loyalty. Let’s dive into what makes Yotpo so powerful beyond just customer reviews.

Each feature is more complex, and I will detail each so you can have the big picture.

Reviews & rating generation

Yotpo’s Reviews Platform stands out as an industry leader in generating authentic, impactful reviews that significantly enhance your brand’s credibility and drive conversions. This platform uses advanced data-driven tools and in-mail technology to collect detailed reviews via both Email and SMS, ensuring that every customer interaction becomes an opportunity for valuable feedback.

Key Features:

  • Smart Review Prompts: Yotpo automatically sends prompts to customers, encouraging them to leave high-quality reviews. These prompts can be tailored to ask specific questions, ensuring the feedback is detailed and relevant.
  • Custom Questions: Tailor review forms to capture unique insights by including custom questions that address specific aspects of the customer experience.
  • Multimedia Reviews: The platform allows customers to upload photos and videos, providing relatable, visual content that enhances the authenticity of your reviews.
  • Community Q&A: Foster a sense of community by allowing customers to ask and answer questions about products. This not only educates potential buyers but also enriches the content on your site, contributing to SEO.
  • On-Site Conversion Tools: Yotpo enhances the shopping experience by displaying reviews at critical moments in the customer journey. Features like Smart Filters, Review Highlights, and Search by Ratings ensure that potential buyers see the most relevant and impactful reviews, helping to guide their purchase decisions.

Integration & Insights:

Yotpo seamlessly integrates with various marketing tools, offering advanced customization and performance analytics. The platform provides actionable insights that help brands improve products and customer experiences based on real user feedback.

Additionally, Yotpo ensures that all user-generated content is moderated for privacy and security, maintaining the integrity of your brand’s online presence.

Scalable Solution:

Whether you’re a small business or a global brand, Yotpo’s Reviews Platform is built to scale with your needs. It provides a comprehensive solution for leveraging user-generated content to build trust and drive growth.

On-site conversion

Yotpo provides powerful tools to significantly improve your website’s on-site conversion rates by optimizing the customer journey and enhancing user interactions. This eCommerce platform focuses on making the shopping experience as seamless and engaging as possible, ensuring that potential customers are guided smoothly from browsing to purchasing.

Key Conversion Tools:

  • Reviews Widget: Yotpo’s Reviews Widget displays customer reviews directly on product pages, offering potential buyers immediate access to social proof. This widget can be customized to highlight the most relevant reviews, helping to influence purchasing decisions at critical moments.
  • Visual UGC Gallery: Yotpo’s Visual User-Generated Content (UGC) Gallery allows you to showcase customer photos and videos across your website. This feature enhances trust and engagement by showing real-life usage of your products, which can be a powerful motivator for new customers to make a purchase.
  • Smart Filters and Highlights: These tools ensure that customers see the most relevant content by allowing them to filter reviews by ratings, specific attributes, or even keywords. Review Highlights can automatically summarize common themes from customer feedback, providing concise, impactful insights at a glance.

Yotpo Reviews Widget

Conversion Dashboard:

Yotpo’s Conversion Dashboard provides a comprehensive view of your online store’s performance. This tool offers key performance metrics, such as conversion rates, customer engagement levels, and the impact of user-generated content on sales. By analyzing this data, you can continuously optimize the customer journey and enhance the overall shopping experience on your site.

Visual UGC

Yotpo’s Visual UGC (User-Generated Content) tool is a powerful feature that allows brands to leverage authentic customer photos, videos, and reviews in a visually compelling way.

Integrating UGC into your website can significantly enhance brand engagement and create direct pathways to purchase, all while building trust with potential customers.

Visual UGC - User Generated Content

Key Features:

  • Customizable Galleries: Yotpo enables you to create and display customizable galleries that showcase customer content across various pages of your website. These galleries can feature shoppable images, allowing users to click directly on the photos to purchase the featured products, thus streamlining the buying process.
  • Integration with Instagram and On-Site Submissions: The platform facilitates the curation of Instagram photos and on-site submissions. It allows you to capture and display images collected through review request emails or directly from social media platforms. This integration ensures that your UGC is always fresh and relevant.
  • Decreased Cart Abandonment: By featuring UGC at key points in the shopping journey, such as at checkout, Yotpo helps decrease cart abandonment. When potential buyers see real customer photos and reviews during their purchase process, they’re more likely to complete the transaction.
  • Widget Customization and Performance Analytics: Yotpo’s Visual UGC tool offers extensive customization options for widgets, ensuring they fit seamlessly with your brand’s design. Additionally, the platform provides detailed performance analytics, allowing you to track the impact of visual content on conversions and optimize accordingly.
  • Rights Management: The platform also includes robust rights management features, particularly for content sourced from Instagram. This ensures that you have the proper permissions to use customer photos, protecting your brand while promoting customer content.

Loyalty & Referrals

Yotpo’s Loyalty & Referrals platform is a robust solution designed to help brands cultivate long-term customer relationships and drive sustainable growth. By creating customized rewards and referral programs, Yotpo enables brands to incentivize customer loyalty and turn satisfied customers into brand advocates.

Yotpo Loyalty & Referral Features

Key Features:

  • Customizable Rewards Programs: Yotpo allows brands to create tailored loyalty programs that reward customers with points, discounts, free shipping, and exclusive perks. These programs can be easily adjusted to align with your brand’s goals and customer preferences, ensuring maximum engagement and satisfaction.
  • Tier-Based Programs and Advanced Segmentation: The platform supports tiered loyalty programs, where customers can progress through different levels based on their engagement and purchases. This encourages repeat business and higher spending. Advanced segmentation allows you to target specific customer groups with personalized rewards, enhancing the effectiveness of your campaigns.
  • Referral Marketing: Yotpo’s referral program turns your loyal customers into brand ambassadors. By offering incentives for successful referrals, you can drive new customer acquisition while strengthening the loyalty of existing customers. The referral experience is fully integrated into the customer journey, making it easy for customers to share and for new customers to join.
  • Campaign Scheduling and Automation: The platform provides tools to schedule and automate loyalty and referral campaigns, ensuring that your customers are engaged at the right times. This automation frees up your team’s resources while maintaining consistent communication with your customer base.
  • Omnichannel Loyalty Programs: Yotpo’s Loyalty & Referrals platform supports omnichannel experiences, allowing customers to earn and redeem rewards both online and in-store. Real-time analytics and performance tracking provide insights into how your loyalty program is performing across different channels, enabling continuous optimization.
  • Intuitive Reporting and Insights: The platform offers powerful analytics and reporting features that give you a comprehensive view of your loyalty program’s performance. These insights help you understand customer behavior, track key metrics like Customer Lifetime Value (CLV), and refine your strategies to maximize impact.

Yotpo’s Loyalty & Referrals platform is designed to be flexible and scalable, making it suitable for brands of all sizes. By integrating with other Yotpo tools, such as Reviews and SMS Marketing, you can create a cohesive, multi-channel strategy that enhances customer loyalty and drives sustained business growth.

SMS Marketing

Yotpo’s SMS Marketing tool, previously known as SMSBump, is an advanced platform designed to help eCommerce brands engage customers through highly personalized and effective SMS campaigns. By leveraging SMS as a direct communication channel, Yotpo enables brands to build stronger relationships, drive sales, and increase customer retention.

Yotpo SMS Marketing

Key Features:

  • Targeted SMS Campaigns: Yotpo allows brands to craft personalized SMS campaigns that reach customers with the right message at the right time. These campaigns can be A/B tested and segmented based on customer behavior, purchase history, and other data points, ensuring maximum relevance and engagement.
  • Industry-Leading Flow Builder: The platform’s flow builder enables real-time, event-triggered automations that guide customers through personalized purchasing journeys. Whether it’s an abandoned cart reminder or a special offer, Yotpo ensures that every SMS interaction is timely and impactful.
  • 1:1 Conversations: Yotpo’s SMS Marketing tool supports two-way conversations, allowing brands to interact with customers directly via in-app SMS chat. This feature fosters deeper customer relationships and provides immediate support, enhancing overall customer satisfaction.
  • Accelerated Mobile Checkout: One of Yotpo’s standout features is its accelerated mobile checkout, which allows customers to complete purchases directly through SMS. This feature simplifies the buying process, reducing friction and increasing conversion rates.
  • Subscriber Growth Tools: Yotpo offers a variety of on-site sign-up experiences and multichannel collection methods to grow your SMS subscriber list. From tap-to-subscribe pop-ups to QR codes, Yotpo makes it easy to capture customer contact information while remaining compliant with TCPA, CTIA, and GDPR guidelines.
  • Comprehensive Reporting and Analytics: The platform provides real-time analytics and detailed reporting on SMS campaigns. Brands can monitor metrics such as revenue, ROI, click-through rates (CTR), and conversion rates (CVR) to optimize their SMS marketing strategies continuously.
  • International Texting and Compliance: Yotpo supports international SMS campaigns, allowing brands to reach customers globally. The platform ensures all messaging complies with regional regulations, providing peace of mind as you expand your SMS marketing efforts.

Seamless Onboarding and Strategic Support

Yotpo SMS is designed to be easy to set up, with seamless onboarding processes supported by a dedicated team of SMS marketing experts. These strategists work closely with brands to tailor SMS programs that align with their business goals, ensuring a smooth implementation and ongoing success.

Email Marketing

Yotpo’s Email Marketing tool is a powerful solution to create hyper-personalized customer engagements that drive significant revenue for eCommerce brands. By seamlessly integrating with other Yotpo products, like SMS marketing, this tool allows for a cohesive and connected marketing strategy that enhances customer relationships and maximizes conversion rates.

Email Marketing - Full Features

Key Features:

  • Seamless Email Design: Yotpo offers an intuitive drag-and-drop editor that makes email design simple and efficient. With customizable templates and built-in Canva integration, brands can create visually appealing emails that align perfectly with their branding. This functionality ensures that even non-designers can produce professional-grade emails that engage customers effectively.
  • Curated Reviews and Brand Kits: One of Yotpo’s standout features is the ability to curate customer reviews and integrate them directly into email campaigns. This not only adds social proof but also enhances the credibility of your messages. Additionally, customizable brand kits ensure that every email sent out is on-brand and consistent with your company’s visual identity.
  • Ultra-Targeted Segmentation and Personalization: The platform enables advanced segmentation based on customer behavior, purchase history, and other data points, allowing brands to send highly personalized emails. AI-powered recommendations help showcase relevant products to each customer, increasing the likelihood of conversions.
  • Integrated Campaigns Across Channels: Yotpo’s Email Marketing tool integrates seamlessly with its SMS marketing platform, enabling brands to manage email and SMS campaigns from a single dashboard. This multichannel approach ensures a unified customer experience, regardless of how customers choose to engage with your brand.
  • Comprehensive Analytics and Performance Tracking: Yotpo provides detailed metrics such as click-through rates (CTR), conversion rates, bounce rates, and open rates, giving brands a clear view of campaign performance. This data-driven approach allows for continuous optimization, ensuring that each email campaign is more effective than the last.
  • Compliance and Deliverability: Yotpo ensures that all email campaigns comply with regulations like the CAN-SPAM Act, protecting your brand from legal issues. The platform also offers deliverability expertise, ensuring that your emails reach the intended recipients’ inboxes and are not lost in spam filters.

Subscriptions

Yotpo’s Subscriptions platform offers a powerful and seamless solution for eCommerce brands looking to increase recurring revenue through subscription-based models. The platform is designed with user-friendliness in mind, enabling brands to launch their subscription offerings in just 8 minutes. This quick setup allows businesses to start generating recurring income almost immediately.

Subscriptions features

Key Features:

  • User-Friendly Customer Portal: Yotpo provides a highly intuitive customer portal that allows subscribers to easily manage their subscriptions, including adjustments to billing cycles, product selections, and more. This ease of use significantly enhances customer satisfaction and retention.
  • Unified Shopify Checkout: Yotpo’s integration with Shopify offers a unified checkout experience that simplifies the purchasing process for customers. By incorporating subscriptions into the standard Shopify checkout, the platform helps improve conversion rates and reduces cart abandonmentt.
  • Automated Notifications: To keep customers engaged and informed, Yotpo’s Subscriptions platform includes automated notifications for various events, such as upcoming renewals, product updates, or changes in subscription status. These notifications help build trust and ensure that customers are always in the loop regarding their subscriptions.
  • Flexible Subscription Options: Yotpo allows brands to offer a wide range of subscription options, catering to different customer preferences. Whether it’s weekly, monthly, or quarterly subscriptions, the platform provides the flexibility needed to meet diverse customer needs.
  • Advanced Analytics: Yotpo’s platform comes equipped with advanced analytics that provides deep insights into subscription performance. Brands can track key metrics such as churn rate, customer lifetime value (CLV), and revenue growth, allowing for data-driven decisions to optimize their subscription offerings.
  • Seamless Onboarding and Integration: The platform offers seamless onboarding, making it easy for brands to set up and manage their subscription services. Integration with other Yotpo solutions, such as Loyalty and SMS Marketing, further enriches the customer experience by providing a cohesive and connected marketing strategy.

24/7 Support

To ensure a smooth user experience, Yotpo provides 24/7 live chat support for all merchants. This round-the-clock assistance helps resolve any issues quickly, ensuring that your subscription service runs smoothly at all times.

Detailed Yotpo Integrations

One of the standout features of Yotpo is its extensive range of integrations with various eCommerce platforms and marketing tools. These integrations allow you to enhance your online store’s functionality, streamline operations, and drive more sales by leveraging the strengths of each integrated platform.

Yotpo Integrations

Yotpo integrates seamlessly with the following:

eCommerce Platforms:

  • Magento: With over 10,000 Magento stores already using Yotpo, this integration allows you to effortlessly collect customer content like reviews, photos, and videos. The easy-to-use dashboards provide valuable insights into consumer behavior, enabling you to optimize your website continuously to deliver maximum value. Yotpo is compatible with Magento 1 & 2, including the latest versions.
  • WooCommerce: This integration enables WooCommerce users to leverage Yotpo’s suite of tools, enhancing their store’s ability to collect and display user-generated content, driving higher engagement and conversions.
  • BigCommerce: Yotpo’s integration with BigCommerce helps store owners capture more reviews and UGC, which can be strategically displayed to build trust and boost sales.
  • Salesforce Commerce Cloud: Yotpo seamlessly integrates with Salesforce Commerce Cloud, allowing brands to enrich their customer journeys with reviews, loyalty programs, and personalized SMS campaigns.
  • Shopify: Yotpo is a plug-and-play app for Shopify users, making it incredibly easy to start collecting reviews and driving more traffic. You can import existing reviews from other platforms and increase conversion rates without hassle. The integration process is straightforward, requiring just a few clicks within your Shopify account.
  • Volusion: This integration allows Volusion users to add Yotpo’s powerful UGC and loyalty tools to their eCommerce stores, driving more customer engagement.

Social Media Apps:

  • Facebook, Instagram, Twitter, Pinterest: Yotpo integrates with major social media platforms, allowing you to showcase reviews and UGC across these channels. This integration helps boost your brand’s visibility and credibility on social media, driving more traffic back to your store.

Email Marketing Tools:

  • Klaviyo: Yotpo’s integration with Klaviyo leverages UGC data to create highly effective email campaigns. Advanced AI algorithms identify the best reviews and automatically extract key sentences with high conversion potential. These highlights are then showcased in email widgets embedded within Klaviyo templates.
  • Mailchimp, Omnisend, Hubspot, Listrak, Cordial: Yotpo integrates with these email marketing platforms, enabling you to incorporate customer reviews and loyalty data into your email campaigns. This integration enhances personalization and helps drive better engagement and ROI from your email marketing efforts.

Other Integrations:

  • Zendesk: Yotpo’s integration with Zendesk allows you to connect customer reviews and feedback directly to your support processes, improving customer service and satisfaction.
  • Walmart: Integrate Yotpo with Walmart to syndicate product reviews and ratings, enhancing product pages and building trust with potential buyers on the platform.
  • AdRoll: Yotpo’s integration with AdRoll enables you to retarget visitors with ads that feature UGC, increasing the likelihood of converting those who have interacted with your brand previously.

You will find all integrations on their website and what is doing each of them. But now, I want to detail some essential integrations that people are interested in.

Yotpo – Magento integration

Integrating Yotpo with your Magento store has never been easier. This integration allows you to start collecting valuable customer content, such as reviews, photos, and videos, during their shopping journey. With Yotpo’s dashboards, you gain access to comprehensive feedback data and insights into consumer behavior, helping you continually optimize your website to better serve your customers. Yotpo supports Magento 1 & 2, including the latest 2.2.3 version.

Yotpo – Klaviyo integration

By integrating Yotpo with Klaviyo, you can start using UGC data to craft highly personalized and effective email campaigns. The advanced AI algorithms in Yotpo analyze reviews to extract the best sentences with high conversion potential. These highlights can be automatically showcased within Klaviyo email templates, making your emails more engaging and persuasive. Setting up this integration is simple and allows you to promote up to 10 topics in your Klaviyo emails.

Yotpo – Shopify integration

Integrating Yotpo with your Shopify Plus store is incredibly straightforward. The integration allows you to start collecting and displaying customer reviews right away, enhancing your store’s credibility and driving more conversions.

Yotpo also supports the seamless import of existing reviews from other platforms, making it easier to consolidate all your user-generated content (UGC) in one place. This integration is designed to boost your store’s traffic and conversion rates, with a setup process that’s quick and easy, all managed directly through the Shopify App Store.

Yotpo Shopify Integration - Display Reviews

Additionally, Yotpo’s advanced features, like AI-powered review curation and customizable widgets, ensure that your UGC is not only collected but also strategically displayed to maximize impact​

Alternatives to Yotpo

If you want another solution, maybe because this one is too expensive for you or is not doing exactly what you need, our duty is to let you know that other tools can compete with Yotpo. When searching for Yotpo, you’ll see that they positioned themselves as an alternative to Loox. If you want to read more about this tool and what it is doing differently, check out our Loox review. Of course, there are many more like:

  • Bazaarvoice
  • Trustpilot
  • Loox
  • Smile.io

See more details and comparisons for some of the Top Yotpo Alternatives.

Yotpo Review Conclusion

Yotpo is an exceptional tool for businesses looking to harness the power of customer reviews and user-generated content (UGC) to enhance their eCommerce marketing efforts. It’s a comprehensive solution that not only helps you gather and showcase reviews but also enables deeper customer engagement, builds loyalty, and drives sales.

What sets Yotpo apart is its ability to transform a business into a brand. By allowing your customers to share their experiences through written reviews and visual content like photos and videos, Yotpo helps create authentic connections that resonate with potential buyers. In today’s digital age, where trust is paramount, user-generated content becomes your most powerful marketing asset.

Yotpo also provides valuable insights into customer behavior, helping you understand their needs and preferences. This data-driven approach allows you to tailor your marketing strategies, optimize customer journeys, and ultimately convert one-time buyers into loyal customers. The platform’s wide range of tools—from review generation to SMS marketing and loyalty programs—ensures that every aspect of the customer experience is enhanced, leading to higher conversion rates and sustained growth.

Authors

Ana Maria Stanciuc

Writer

Ana Maria Stanciuc

Head of Content & Editor-in-Chief @ Tekpon
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Creative Content Chief

Ana Maria Stanciuc is a highly skilled writer and content strategist with 10+ years of experience. She has experience in technical and creative writing across a variety of industries. She also has a background in journalism.
Ana Maria Constantin

Editor

Ana Maria Constantin

CMO @ Tekpon
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Chief Marketing Officer

Ana Maria Constantin, the dynamic Chief Marketing Officer at Tekpon, brings a unique blend of creativity and strategic insight to the digital marketing sphere. With a background in interior design, her aesthetic sensibility is not just a skill but a passion that complements her expertise in marketing strategy.

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