ZapScale
ZapScale Reviews
& Product DetailsWhat is ZapScale?
ZapScale is an intuitive Customer Success Software designed to enhance customer experience and drive growth. With its user-friendly platform, it empowers B2B SaaS companies to reduce churn, scale retention, and supercharge upselling efforts.
The platform ensures a deep understanding of customers, offering 150 data points from 6 sources. It segments customers, and tracks product adoption, values, and more. ZapScale facilitates automated onboarding, personalized outcomes, and streamlined operations, enabling Customer Success Managers (CSMs) to prioritize tasks efficiently.
The software’s unique features include 40+ out-of-the-box health KPIs, pre-built CS playbooks, quick outcome setup, one-day onboarding, and unlimited user logins. Trusted by numerous B2B companies, ZapScale aligns with a centralized command center, providing insights to improve NRR, churn, and revenue growth through Customer Success Qualified Leads.
ZapScale empowers CSMs to better manage customer portfolios, automating tasks and providing a holistic view of customer data. It streamlines operations, optimizes business insights, and enhances overall customer success strategies.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
ZapScale
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Located In
United States
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Website
zapscale.com
Starting from:
$299 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
This tool has tzapscalewo pricing plans. Startup Plan for 299 USD, and Growth Plan for a customizable pricing. To get more info, check on with their sales team.
- Access Controls/Permissions
- Workflow Management
- Third-Party Integrations
- Activity Dashboard
- Alerts/Notifications
Additional Features
- Customer Insights:
- 360° Customer View
- Health Analytics
- Account Segmentation
- Outcome Tracking
- CS Operations Management:
- Success Playbook
- Contextual Messaging
- Task Management
- Business Insights:
- Business Overview
- Prediction Alerts
- Trend Analytics
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