Gainsight CS

This profile has not been verified by the Software Seller.
Tekpon Score

Gainsight CS Reviews

& Product Details

What is Gainsight CS?

Gainsight CS is a customer success tool that analyzes the customer experience across many channels to assist businesses in streamlining activities such as onboarding, retention, support, workflow management, and more. The platform enables managers to use video lessons, walkthroughs, and other helpful materials to oversee training and implementing new operations.

Gainsight CS has white-label tools that let businesses personalize surveys using templates, automate follow-up reminders, and use text analytics and machine learning to analyze client feedback. Numerous capabilities are available, including goal management, alerts, targeted campaigns, interaction tracking, and account planning. Additionally, a video messaging service to make and deliver quick movies can increase client engagement. Teams can share client updates, insights, notes, emails, or to-do lists with Gainsight CS.

Found in these Categories

Best For

Higher net revenue retention and greater product adoption.

Recommended For

  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal


  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux


  • Company Name

    Gainsight, Inc.

  • Located In

    United States

  • Website

Gainsight CS Pricing

Starting from: Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Gainsight pricing is fully customizable based on every business's needs. You will need to fill out a form and wait for them to contact you with the personalized quote.

Gainsight CS Features

  • Account Alterts
  • Account Management
  • Activity Dashboard
  • Collaboration Tools
  • Communication Management
  • Customer Engagement
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Engagement Tracking
  • Feedback Management
  • Health Score
  • Onboarding
  • Reporting/Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Usage Tracking/Analytics
  • Workflow Management

Additional Features

  • API
  • Advocate Management
  • Campaign Management
  • Configurable Workflow
  • Real-Time Analytics
  • Reference Management
  • Revenue Management
  • User Management
  • Visual Analytics

Gainsight CS vs. Similar Products


Tekpon Score
Put customer success at the center of everything you do.

HubSpot Service Hub

Tekpon Score
Customer service software that puts customers 1st.


Tekpon Score
Reduce churn, retain customers & grow your revenue.

Gainsight CS Integrations

Gainsight CS Alternatives


Tekpon Score
Cuvama is a pioneer of the customer value management category with a unique solution that helps B2B organizations discover a...


Tekpon Score
Userlane is an app that essentially makes time wasteful onboarding for software developers disappear. The customer success s...


Tekpon Score
ProfitWell helps subscription products and companies achieve faster recurring revenue growth. We do this by driving better m...


Tekpon Score
Eyelet is a modern no-code product adoption solution that increases user activation and retention while reducing churn and s...

Gainsight CS Related Insights

#Customer Success Software

Create powerful product tours, surveys, and in-app announcements | John Demian – Eyelet

Updated Dec 15th, ’22
Authored by Cristian
#Customer Success Software

How to reduce churn for your SaaS with customer success software | Philipp Wolf – Custify

Updated Dec 15th, ’22
Authored by Cristian