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Gainsight CS

Tekpon Score
9.4

Gainsight CS Reviews

& Product Details

What is Gainsight CS?

Gainsight CS is a customer success tool that analyzes the customer experience across many channels to assist businesses in streamlining activities such as onboarding, retention, support, workflow management, and more. The platform enables managers to use video lessons, walkthroughs, and other helpful materials to oversee training and implementing new operations.

Gainsight CS has white-label tools that let businesses personalize surveys using templates, automate follow-up reminders, and use text analytics and machine learning to analyze client feedback. Numerous capabilities are available, including goal management, alerts, targeted campaigns, interaction tracking, and account planning. Additionally, a video messaging service to make and deliver quick movies can increase client engagement. Teams can share client updates, insights, notes, emails, or to-do lists with Gainsight CS.

Found in these Categories

Best For

Higher net revenue retention and greater product adoption.
  • StartUps
  • Freelancers
  • Small Business
  • Medium Business
  • Large Enterprise
  • Non-profit Organization
  • Personal
  • Cloud, SaaS, Web-Based
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad
  • Desktop - Mac
  • Desktop - Windows
  • Desktop - Linux
  • Desktop - Chromebook
  • On-Premise - Windows
  • On-Premise - Linux
  • Company Name

    Gainsight, Inc.

  • Located In

    United States

  • Website

    gainsight.com

Starting from:

Custom

Pricing Model: Subscription

  • Free Trial
  • Free Version

Pricing Details:

Gainsight pricing is fully customizable based on every business's needs. You will need to fill out a form and wait for them to contact you with the personalized quote.

  • Account Alterts
  • Account Management
  • Activity Dashboard
  • Collaboration Tools
  • Communication Management
  • Customer Engagement
  • Customer Database
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Templates
  • Engagement Tracking
  • Feedback Management
  • Health Score
  • Onboarding
  • Reporting/Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Usage Tracking/Analytics
  • Workflow Management

Additional Features

  • API
  • Advocate Management
  • Campaign Management
  • Configurable Workflow
  • Real-Time Analytics
  • Reference Management
  • Revenue Management
  • User Management
  • Visual Analytics

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