Jobber

Category Scheduling
Reviewed by Maria
Updated Apr 29th, ’22

Tekpon Score

9.3

Users Score

7.5

Jobber Review

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If you are a busy business owner or professional and find it hard to manage your appointments and bookings, you will need free scheduling software like Jobber to help you do that. Jobber app is a widely used field service management solution that more than 100,000 service professionals use in forty-three countries. The Jobber app aids businesses in optimizing and automating vital tasks. Features like invoicing, electronic payments, scheduling, quote management, and online booking are making this app an interesting tool to try. Various industries like plumbing, HVAC, tree care, landscaping, and cleaning use this free scheduling software.

UI/UX

9.0

Ease of use

9.5

Value for Money

9.3

Features

9.4

Customer Support

9.5
Pricing Details

Starting from: $29/month

Pricing Model: Subscription

Yes, has free trial

No free version

PROs
  • It is not pricey.
  • Easy to use.
  • Their payment integrations are great.
  • The workflow from quote to job completion is awesome.
  • It is a suitable solution for managing recurring tasks.
  • Jobber effortlessly integrates with different third-party solutions.
CONs
  • Its mapping system is not so great because it only permits you to reset the route twice daily.
  • Jobber app does not provide an open API that restricts third-party integrations.
  • Jobber does not support two-way text messaging via its mobile application.
  • The software seems to lag if many users simultaneously log in.
Best for
  • Freelancers
  • Small business
  • Medium business
Deployment
  • Cloud, SaaS, Web-Based
  • Desktop - Mac
  • Desktop - Windows
  • Mobile - Android
  • Mobile - iPhone
  • Mobile - iPad

Jobber – Field service management

Many people know the Jobber app as a field service management solution that permits small and midsize service businesses to handle customer management, increase business operations, and manage field staff through a desktop dashboard or mobile application. Jobber supports more than fifty service industries and offers amazing tools like automatic emails, client reminders, quoting, a self-service client hub, online booking, invoice creation, and billing, expense tracking, real-time scheduling and dispatching, and integrated CRM. The app is available for Android devices and iOS.

What is Jobber?

 Jobber app serves as scheduling software, customer management software, and a field service solution. With this field service app, small, midsize, and large businesses can expand their operations, schedule meetings, manage field staff, and do other vital things using the desktop dashboard or the mobile app.

Moreover, Jobber has many amazing features that users can explore to make scheduling and customer management easier. For example, its time tracking functionality enables users to update any job in real-time, like information about completed tasks and project progress, so management can effectively track field personnel. Also, the tool has integrations with many electronic payment applications like PayPal Stripe and Paypal.

Who can use the Jobber app?

 Anyone can use this field management software to manage any online booking and appointment. Entrepreneurs, small business owners, midsize business owners, freelancers, and large business owners are some set of people that can use the Jobber app.

Jobber Features

Now, let’s see what other great features this tool offer.

  • Online booking

 With Jobber’s online booking feature, you can easily communicate with your customers. It enables your customers to submit service requests directly via your social media platforms or website. Usually, the online booking form will request customers to provide relevant details like desired date and time, request services, and contact details. In addition, you can customize the booking questions to suit your business.

  • Quote management

With the quote management feature, you can easily create, send, and track quotes to enable you to close many leads. Jobber helps you to record all the quotes you created into their database. In addition, you can filter quotes by status and date to enable you to find quotes that require attention.

  • Customer management

With this Customer Relationship Management CRM)software, you can effectively monitor and manage your clients. In addition, Jobber has search and filtering tools that can help you organize and locate clients quickly.

  • Scheduling and dispatching

This Jobber app feature enables office staff to schedule and dispatch team members easily. It has a drag-and-drop calendar that you can schedule work for several days and times and easily assign jobs to team members.

  • Invoicing

With Jobber, you can send your clients’ company-branded invoices electronically. You can customize invoice templates to include important information such as:

  • Contact information
  • Due dates
  • Line items
  • Payment options
  • Total amount

Jobber supports batch invoicing where you select a group of clients in Jobber and send multiple invoices simultaneously. Additionally, you can set up automatic invoices to be created and sent per visit or on time intervals that you set. This is a useful feature for recurring work that requires multiple invoices to be sent to clients. It also includes automated reminders, so you never miss an invoice. The tracks invoices that are pending, sent, paid, and past due. If an action is needed at any of these steps, Jobber will send you a reminder.

  • Jobber payments

Clients can send payments for quote deposits and invoices to you electronically via Jobber with the Jobber payments feature. Also, your clients are free to save their credit card information in the client hub and send payments online. For clients that prefer to pay in person, staff can gather credit card payments via the Jobber’s card reader or mobile app payment module.

It has integrations with Stripe to accept credit card payments. To receive payments, you would be required to connect your bank account to Jobber. Bank transfers are processed via Plaid, a payment processing solution, and your money is deposited directly into your account. You can set up automatic alerts to notify you anytime a customer pays. Jobber is in charge of sending receipts automatically to clients after payments are confirmed.

  • Reporting

Jobber app has more than twenty in-built reports that help you view data and monitor your business’s performance. You are free to export any of the reports to a CSV or an Excel file. Financial reports, work reports, client reports, and expense reports are some of the reports you can generate in Jobber.

  • Integrations

Jobber app has many integrations with third-party software like Zapier, Stripe, QuickBooks, MailChimp, Fleetsharp, and PayPal.

Jobber Pricing

The product offers three pricing plans ranging from $29 to $199. Moreover, it has a free trial you can try out. Here are the various Jobber pricing plans and the features that come with them:

Core

$29per month
Yearly
  • Entrepreneurship group membership
  • App marketplace
  • Calendar import
  • Mobile app
  • Online payments
  • Reporting
  • 1-on-1 product support
  • Client Manager (CRM)
  • Quoting and invoicing
  • Scheduling
  • Instant payouts
  • Client hub
  • Job details and attachments
  • Mobile card reader

Connect

$99per month
Yearly
  • Automatic client notifications
  • Scheduling
  • Quoting and invoicing
  • Automatic payments
  • Automatic invoice follow-ups
  • 1-on-1 product support
  • Client Manager (CRM)
  • Mobile app
  • Job forms
  • Online payments
  • Reporting
  • Client hub
  • Instant payouts
  • Calendar import
  • Routing and GPS tracking
  • Time tracking and expense tracking
  • QuickBooks Online sync
  • Online booking
  • Job details and attachments
  • Mobile Card Reader
  • App Marketplace
  • Entrepreneurship group membership
  • Custom fields

Grow

$199per month
Yearly
  • Custom fields
  • Scheduling
  • Reporting
  • Email and postcard marketing
  • QuickBooks Online sync
  • 1-on-1 product support
  • Client Manager (CRM)
  • Quoting and invoicing
  • Mobile app
  • Entrepreneurship group membership
  • Online Payments
  • Client hub
  • Automatic client notifications
  • Automatic invoice follow-ups
  • Routing and GPS tracking
  • Time tracking and expense tracking
  • Job forms
  • Online booking
  • Automatic quote follow-ups
  • Two-way text messaging
  • Lead management
  • Job details and attachments
  • Optional add-ons
  • Line item images
  • Automatic payments
  • Mobile Card Reader
  • Instant payouts
  • Calendar import
  • App Marketplace

See all Features

Jobber Alternatives

 Jobber is not the only field service management software you can use. There are many other alternatives that you can try out to suit your business needs. You may want to check them out, especially if you are unsatisfied with Jobber’s features and pricing. However, to make the best choice for your business, you must consider similar options. Here are a few of Jobber’s alternatives:

  • FieldEdge

FieldEdge is a popular Jobber alternative that you should consider. It offers a simple and effective tracking of customers, technicians, finances, dispatches, service agreements, inventory, service history, and many more. Different industries like electrical, plumbing, and HVAC experts can easily use FieldEdge to maximize profits and streamline operations. The basic FieldEdge features are customer history, service agreements, a great dispatch board, payment processing, and many others.

With their mobile app, technicians can get the important information to offer excellent customer service and increase efficiency on-site. English is the only language that is supported on FieldEdge. FieldEdge is an excellent field service solution that you can use to connect your team in the office and field.

  • Kickserv

Kickserv is a great Customer Relationship Management (CRM) software for the mobile workforce that offers field service automation. Founded by an owner of a service company, Kickserv Field Service Software is built with your service business in mind.  Simplify your business from lead to scheduling, estimates, calendaring, dispatching, invoicing, and payments. Mobile Apps give your team information anywhere, anytime.

Moreover, Kickserv only supports the English language. It has a free plan that only allows two users. Its starter plan costs $79 per month, and it accommodates only five users. The business plan costs $159 each month, and it accommodates unlimited users. Finally, the premium plan costs $239 per month, accommodating unlimited users.

  • Skedulo

The Skedulo diskless productivity software is used by over eighty percent of international workers that don’t work in a local office setting. From employees in permanent location facilities to mobile field workers on the frontline, diskless workers number 2.7 billion worldwide. The American Red Cross, Sunrun, DHL, and many other companies have used Skedulo’s Deskless Productivity Cloud to book over thirty-five million appointments globally. Also, the Skedulo Deskless Productivity Cloud helps organizations to simplify scheduling easily, gain visibility into and gain control over job scheduling and workforce utilization, equip employees with intuitive software to enable them to carry out their daily operations, offer actionable analytics on their workforce, and minimize the cost of operation.

Skedulo was founded in 2013, and its headquarters is located in San Francisco. The different offices in the United Kingdom, Vietnam, and Australia. The organization has gotten more than $115 million in funding till present, led by Blackbird, Softbank,  Costanoa Ventures, and Microsoft’s venture firm M12. This software only supports the English language, so it may be difficult for you to use it if you don’t understand this language.

  • ServiceTitan

ServiceTitan is another amazing Jobber alternative that might interest you.  It is one of the best software platforms to manage a service business. Many great service organizations trust and use it. More than one hundred thousand professionals use it too. This powerful tool incorporates industry best practices to enable you to streamline operations, enhance sales, offer a better customer experience, minimize costs, and manage your business easily.

ServiceTitan is excellent and simple to use. It combines dispatch, reporting, scheduling, invoicing, sales, marketing, and others in a mobile, cloud-based platform. To enjoy seamless job booking, effortless communication with your techs, paperless invoicing, sophisticated reporting, call recording and tracking, excellent visual sales tools, the ability to process credit cards in the field, and much more, then you should use the ServiceTitan app.

ServiceTitan has been helpful to many service organizations like Goettl, Gold Medal Service, George Brazil, and  Hunter Heat & Air—to help them accomplish remarkable business results. They support only the English language.

  • FieldRoutes

This is another unique Jobber alternative. They assist pest control organizations in automating all different parts of their business, thus making them more effective from the office to the field while enhancing their business. FieldRoutes business management software has integrated marketing services that deliver data-driven insights to grow rapidly, scale uniquely and serve customers tirelessly. They only support the English language.

Jobber Review Conclusions

Jobber app is one of the best field service management software you can use to manage your customers, online bookings, and schedules. Moreover, their pricing plans are not as pricey as their competitors. This product makes home service simple for people. From the customer’s request to the point where you are paid, Jobber’s easy-to-use software brings everything together to make the whole job and customer experience effortless.

Irrespective of the industry you work in, Jobber field service management software can easily be customized to suit your process. You can also save time by automating certain repetitive office admin work so you can spend it doing other important stuff. Jobber app is an excellent software that businesses should take advantage of. It’s affordable, effective, and reliable.