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Aceyus Reviews for 2025

Employee & client experience management for contact centers
Tekpon Score:
3.4/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Aceyus?

Aceyus is a cutting-edge software platform developed to streamline customer experience (CX) and contact center operations.

It specializes in providing real-time data integration, reporting, and analytics solutions that enable businesses to understand and optimize their customer service processes.

By utilizing Aceyus, organizations can gain insights into their operations, helping them make informed decisions to improve customer satisfaction and operational efficiency.

The software centralizes data from various contact center technologies, such as Automatic Call Distributors (ACD), Interactive Voice Response (IVR) systems, and Customer Relationship Management (CRM) tools, providing a comprehensive view of the customer journey.

This integration allows for personalized customer experiences by enabling real-time adjustments to strategies based on current data.

Aceyus is suitable for a wide range of use cases across industries that require robust customer interaction management.

Whether for financial services, healthcare, telecommunications, or retail, it helps businesses of all sizes to map out customer interactions, identify bottlenecks, and improve overall service levels.

By assisting in the effective management of customer interactions, Aceyus empowers organizations to achieve higher customer satisfaction and loyalty while optimizing operational costs.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Aceyus Pricing

Starting From: Custom
Pricing Model: Subscription
Aceyus does not publicly disclose detailed pricing information on its website. However, it is mentioned that they offer customized solutions, which likely means pricing is tailored to specific customer needs. For precise details, potential customers are encouraged to contact Aceyus directly to discuss their requirements and obtain a quote.
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Aceyus Features

  • Alerts/Notifications
  • Activity Dashboard
  • Alerts/Escalation
  • API
  • Automatic Call Distribution
  • Blended Call Center
  • Call Center Management
  • Call Logging
  • Computer Telephony Integration
  • CRM
  • Customizable Dashboard
  • Customizable Reports
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Import/Export
  • Inbound Call Center
  • IVR
  • Multi-Channel Communication
  • Outbound Call Center
  • Queue Management
  • Real-Time Analytics
  • Real-Time Data
  • Real-Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Search/Filter
  • Trend Analysis

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Aceyus Company Details

Company Name

Five9, Inc.

Headquarters

United States

Website

aceyus.com

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Aceyus vs. Similar Products

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Aceyus Alternatives

Squaretalk

Score: 4.5/5

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