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Batch Reviews for 2025

The 360° Customer Engagement Platform for CRM Teams
Tekpon Score:
4.6/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

See our Methodology.
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Free Consultation

What is Batch?

Batch steps into the marketing technology arena as a powerful Customer Engagement Platform (CEP) designed for large enterprises with Business-to-Consumer (B2C) audiences. Their focus lies on providing a comprehensive solution for managing and personalizing customer communication across various channels. Reach your audience seamlessly across various channels, including email, SMS, mobile push notifications, web push notifications, and in-app messaging. Batch allows you to orchestrate personalized communication journeys for a more engaging customer experience.

Unify your customer data from disparate sources using APIs and SDKs. This centralized data hub empowers you to create targeted and personalized communication strategies. Automate repetitive tasks and streamline your marketing workflows. Batch allows you to schedule campaigns, trigger messages based on customer behavior, and personalize content for maximum impact.

Engage customers throughout their lifecycle journey. Batch offers tools to nurture leads, onboard new customers, drive repeat business, and win back churned ones. Gain valuable insights into your customer engagement efforts. Track key metrics, measure campaign performance, and identify areas for improvement with Batch’s comprehensive analytics and reporting suite.

Found in these Categories

Best For

  • Small Business
  • Medium Business
  • Large Enterprise

Batch Pricing

Starting From: Custom
Pricing Model: Subscription
This tool does not have a public pricing plan.
Free Trial
Free Version

Looking to Save Time & Money

Audit, consolidate, and save—powered by our internal buying team. Let our experts analyze your current software stack and identify opportunities for cost savings and efficiency improvements.

  • Stack Audit
  • Cost Reduction
  • Expert Team
Optimize My Stack

Batch Features

  • AB Testing
  • Campaign Management
  • Customizable CTAs
  • Drip Campaigns
  • Email Marketing
  • Email Tracking
  • Engagement Tracking
  • Landing Pages/Web Forms
  • ROI Tracking
  • Template Management
  • Email Management
  • Campaign Scheduling
  • Event Triggered Actions
  • Dynamic Content
  • Campaign Segmentation
  • Notification Scheduling
  • Segmentation
  • Geotargeting
  • Multi-Channel Marketing
  • Alerts/Notifications
  • CRM
  • Website Visitor Tracking
  • API
  • Contextual Targeting
  • Customer Segmentation
  • Multi-Channel Communication
  • Web Notifications
  • Mobile Alerts
  • Personalization
  • Marketing Automation
  • Reporting/Analytics
  • Mobile Access
  • Campaign Analytics

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Batch Company Details

Company Name

Batch

Headquarters

United States

Website

batch.com

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