Batch Reviews

& Product Details

What is Batch?

Batch steps into the marketing technology arena as a powerful Customer Engagement Platform (CEP) designed for large enterprises with Business-to-Consumer (B2C) audiences. Their focus lies on providing a comprehensive solution for managing and personalizing customer communication across various channels. Reach your audience seamlessly across various channels, including email, SMS, mobile push notifications, web push notifications, and in-app messaging. Batch allows you to orchestrate personalized communication journeys for a more engaging customer experience.

Unify your customer data from disparate sources using APIs and SDKs. This centralized data hub empowers you to create targeted and personalized communication strategies. Automate repetitive tasks and streamline your marketing workflows. Batch allows you to schedule campaigns, trigger messages based on customer behavior, and personalize content for maximum impact.

Engage customers throughout their lifecycle journey. Batch offers tools to nurture leads, onboard new customers, drive repeat business, and win back churned ones. Gain valuable insights into your customer engagement efforts. Track key metrics, measure campaign performance, and identify areas for improvement with Batch’s comprehensive analytics and reporting suite.