BILL Reviews for 2025
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What is BILL?
BILL (formerly bill.com) is a comprehensive financial operations platform designed to streamline and automate various financial tasks for businesses. It offers a suite of solutions, including Accounts Payable (AP) and Accounts Receivable (AR) automation, Spend & Expense management, and a dedicated platform for accounting firms.
The AP automation feature allows businesses to save time on payments, streamline the entire AP process, and easily sync with accounting software.
The Spend & Expense feature provides access to credit lines and helps optimize cash flow through spend control. Additionally, BILL enables businesses to create professional invoices, receive payments directly to bank accounts, and manage financial operations with simple integration into the tech stack.
The platform also offers a partner program for accountants to streamline clients’ financial operations and grow their firms.
With a focus on efficiency, control, and visibility, BILL transforms the financial operations of thousands of businesses, offering an integrated approach to managing AP, AR, spend, and expenses.
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- StartUps
- Freelancers
- Small Business
- Medium Business
- Non-profit Organization
- Personal
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BILL Features
- Tax Management
- Accounts Receivable
- Multi-Currency
- Activity Dashboard
- ACH Payment Processing
- Account Reconciliation
- Accounts Payable
- Approval Process Control
- Billing & Invoicing
- Budgeting/Forecasting
- Cash Flow Management
- Compliance Management
- Contact Database
- Core Accounting
- Electronic Payments
- Forecasting
- Fraud Detection
- Invoice Management
- Mobile Access
- Online Payments
- Purchasing & Receiving
- Recurring/Subscription Billing
- Self Service Portal
- Workflow Management
- Data Import/Export
- Customer Statements
- Electronic Signature
- Payment Processing
- Recurring Payments
- Electronic Funds Transfer
- Recurring Invoicing
- Email Management
- Alerts/Notifications
- Debit/Credit Card Processing
- Receivables Ledger
- Client Portal
- Email Reminders
- Check Writing
- Billing Portal
- Project Billing
- For Small Businesses
- Duplicate Payment Alert
- Access Controls/Permissions
- PCI Compliance
- Invoice Processing
- Document Management
- Real Time Data
- Financial Reporting
- Bank Reconciliation
- Customizable Invoices
- Online Invoicing
- Reminders
- Check Processing
- Overpayment Processing
- PO Reconciliation
- Payment Collection
- Partial Payments
- Third Party Integrations
- Fixed Asset Management
- Vendor Management
- Tax Calculation
- API
- Accounting Integration
- Cash Management
- Credit Card Processing
- Revenue Recognition
- Contingency Billing
- Mobile Payments
- Accounting
- Multiple Payment Options
- Invoice Creation
- Projections
- Status Tracking
- Data Security
- Invoice History
- Time & Expense Tracking
- Spend Management
- General Ledger
BILL Integrations
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QuickBooks Online
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Dynamics 365
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User Sentiment - BILL Reviews
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Integration with Accounting Systems
Bill software seamlessly syncs with significant accounting systems like QuickBooks, Sage, Intaact, and NetSuite, enhancing its utility for SMBs.
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Functionality
The software’s overall functionality is highly rated, suggesting that it effectively meets the needs of its users in financial automation.
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Value for Money
Users feel that Bill software offers good value for its price, aligning well with the features and benefits it provides.
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Customer Support
The software receives commendable ratings for customer support, indicating responsive and helpful service.
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Ease of Use
Bill software is rated positively for its ease of use, with an average rating of 4/5, suggesting that users find the interface and navigation straightforward.
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Customer Service
Despite generally positive reviews, there’s a slightly lower rating (3.8/5) for customer service on specific platforms, suggesting room for improvement.
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What do you like best about BILL
The billing software is highly intuitive with a clean user interface. Key features include customizable invoices, automated reminders, and robust reporting tools. It integrates seamlessly with other platforms and supports multi-currency transactions. Performance is reliable with minimal bugs. While pricing is competitive, the value justifies the cost, enhanced by responsive 24/7 customer support. Pros include ease of use and integration capabilities, but the learning curve for complex features might be a drawback for some. Overall, a great tool for streamlining billing processes.
What would you improve about BILL
The billing software presents a steep learning curve, especially for its advanced features, which might be daunting for new users trying to quickly onboard. Customization options are somewhat limited, particularly in tailoring invoices and reports, which could be a setback for those seeking specific personalization. Integration gaps are noticeable, as the software may not seamlessly connect with certain third-party applications users already utilize, potentially disrupting workflows. Additionally, while the software offers comprehensive features, its pricing could be prohibitive for smaller businesses or startups operating under strict budgets. Lastly, the mobile application version lacks some of the intuitive design and features found in the desktop version, which can hinder the user's experience on the go.
BILL Company Details
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Table of Contents
BILL, previously known as Bill.com, is a leading software company headquartered in the United States. The platform is highly favored by a majority of the top 100 accounting firms across the nation. The company is dedicated to empowering small and medium-sized enterprises (SMEs) by alleviating them from the challenges of manual processing through its innovative software solutions. BILL (formerly bill.com) is an advanced financial operations platform designed to automate and streamline financial tasks for businesses of all sizes. Key features include Account Payable (AP) and Account Receivable (AR) automation, Spend and expense management, and robust integration with popular accounting software. BILL enhances financial operations with efficiency, control, and visibility, transforming the way businesses manage their finances.
Key features include:
- Accounts Payable & Receivable Automation: BILL reduces manual processing time and errors, offering streamlined workflows for AP and AR.
- Spend & Expense Management: Offers access to credit lines, budget management, virtual cards, reimbursements, and rewards.
- Payment Options: Supports ACH payments, card payments, and international transactions to over 130 countries.
- Invoicing and Approvals: Simplifies the creation, sending, and tracking of invoices with customizable templates and automated approval workflows.
- Artificial Intelligence: Utilizes AI to enhance bill pay efficiency and reduce human error.
- Mobile App: Manage financial operations on the go with full functionality from mobile devices.
- Integration: Seamlessly integrates with major accounting software like QuickBooks, Sage Intacct, Xero, and NetSuite.
Bill is an all-encompassing platform designed to streamline businesses’ financial operations. It includes a wide array of tools and features that enable the effective and efficient management and control of financial processes.
Details of BILL Features
Moving on with the BILL review to the features section to see what this software can do. As with any review, we advise you to take this with “a grain of salt.”
Accounts Payable
If you have experience with accounting software like Xero or NetSuite, you probably know that they cover a lot of accounts payable tasks. However, using specialized accounts payable software like BILL can help you make your accounting process more efficient and keep track of all your payments without redundant data entry. By integrating BILL with your current accounting software, you can avoid accounting errors and consistently keep your bills organized and up-to-date. With its payment automation and segmentation features, you can easily assign bills to specific parties or automate them entirely.
Automating bill payments can save you up to 50% of your time and ensure that you never miss paying your bills. If you’re not fully comfortable with automating the process, you can still benefit from receiving notifications when bills are due and setting different levels of permissions.
- Invoice Capture & Processing – BILL’s AP automation starts with capturing invoices through various methods like email, mobile, or manual upload. AI technology extracts critical data, minimizing manual entry errors and speeding up the process.
- Automated Approval Workflows – Customizable approval workflows ensure that every invoice is reviewed and approved by the right people at the right time. Notifications and reminders help streamline the process, ensuring timely approvals.
- Payment Processing – BILL offers multiple payment options including ACH, virtual card, and international wire transfers. Scheduled payments, early payment discounts, and real-time payment tracking add to its efficiency.
- Fraud Detection – Advanced security features and AI-driven fraud detection help protect businesses from unauthorized transactions, ensuring safe and secure payment processing.
Accounts Receivable
BILL, formerly known as bill.com, offers a comprehensive solution for managing receivables. To begin with, the tool provides a customizable invoicing template, allowing users to create and personalize invoices directly within the accounts receivable software. Additionally, the platform enables users to send and track invoices, including via US Post. Furthermore, users can send payment reminders to customers to ensure prompt payments. Customers are also able to select from various payment options, including direct bank account withdrawals, facilitating faster payments. Lastly, BILL seamlessly integrates your accounting system with the AP/AR software, ensuring smooth reconciliation.
- Invoicing – BILL simplifies invoice creation and delivery with customizable templates and automated distribution. Businesses can send professional-looking invoices directly from the platform, reducing administrative overhead.
- Customer Portals – Customers can access their invoices, make payments, and track their payment history through self-service portals, enhancing customer experience and reducing support queries.
- Payment Collection – Automated reminders and follow-ups help ensure timely payments. Businesses can offer multiple payment methods to customers, including credit card and ACH, making it easier for customers to pay on time.
- Reconciliation – Integration with accounting software ensures that all received payments are automatically reconciled with invoices, providing an up-to-date view of receivables and reducing manual reconciliation efforts.
Spend & Expense Management
The platform aims to make the process of sending international payments as effortless as sending domestic payments. To elaborate on this, BILL offers the option to send payments within the domestic market through two convenient methods. This approach ensures that international payments are just as simple and seamless as domestic transactions.
- $0 wire transfer fee in local currencies
- International transfers in dollars at $9.99 per transfer
- Virtual Cards – BILL offers virtual cards for managing expenses, which provide better control and tracking of business expenditures. Each card can be assigned specific spending limits and categories.
- Expense Reports – Employees can easily submit expense reports through the mobile app or web portal. Automated approval workflows ensure that expenses are reviewed and approved promptly.
- Reimbursements – The platform supports fast and efficient reimbursement processes, ensuring that employees are reimbursed for their expenses quickly and accurately.
- Budgeting & Reporting – Detailed spending analysis and budgeting tools help businesses monitor expenses, identify trends, and make informed financial decisions. Customizable reports provide insights into spending patterns and compliance.
Automatic Check Payments
These two features function similarly. However, one of the main advantages of using BILL is its ability to automate checks and ACH Payments. You may be surprised to know that checks are still a commonly used payment method in the US, despite the prevalence of electronic payments. Vendors often prefer checks for one of two reasons: they may prefer paper records, or they wish to avoid credit card fees. For example, your landlord may require check payments, which can be a time-consuming process. BILL can simplify this process.
Now, let’s take a look at how automated check payments work.Finally, after going through all the steps, you will check what happened with the transaction and avoid the mess that can arise from check payments.
ACH Payments
ACH, or Automated Clearing House, is a method commonly used to transfer money electronically between banks in the United States. While not as widely utilized as other methods, ACH offers a solution to the challenge of sharing bank account information by enabling ACH Payments, similar to the process with checks. Furthermore, you can easily invite vendors to set up payments, establish connections with them, and use BILL to securely and conveniently transfer money.
Keep in mind that, against an extra cost, BILL gives you the option to speed up the process.
- Same-day – $9.99
- Next day – $9.99
- 2- 5 days – $0.49
1099 Contractor Payments
Bill integrates with Tax1099 to streamline and optimize the process. This software allows you to easily import all the required information using CSV files, which is especially useful if you don’t use the list feature.
Customer Service
Although BILL’s tutorials are helpful and well thought out, some customers may need more assistance than just a video to properly set up the software. Unfortunately, it does not offer phone support, which can be frustrating for those who are not willing to wait for email replies. While the tool itself is simple to use, we believe that their customer support service could be improved. It’s worth noting that if you have a product that integrates with the software, you may be able to receive some support through that integration. Ultimately, the satisfaction of the end customer should be the top priority, and offering phone support as an option should be considered to enhance the overall customer experience.
BILL App
The software offers the option of approving bills or sending invoices on the go from the BILL app. The apps offer the full functionality of the cloud version with the extra mobility associated with the applications.
- Full Functionality on the Go – The BILL mobile app provides all the functionalities of the desktop version, allowing users to manage invoices, approve payments, and track expenses from anywhere.
- Real-Time Notifications – Push notifications keep users informed about approvals, payments, and other critical updates, ensuring timely actions and decisions.
BILL Integrations detailed
BILL com comes with several integrations, as follows:
AP and AR Sync:
- Direct two-way sync with NetSuite, Sage Intacct, QuickBooks, Microsoft, and Xero.
- Automatic or on-demand sync.
Integration with Any Accounting Software:
- Use CSV templates for easy import and export with any system.
Spend & Expense Sync:
- Sync card transactions with QuickBooks, NetSuite, and Sage Intacct.
- Integrate BILL Spend & Expense account with Slack.
Automated Sync Across AP, AR, and S&E:
- Streamlined setup with single login.
- Automatic sync across integrated product suite.
Additional Integrations:
- Tallie, HubDoc, Tax1099, and Earth Class Mail.
Sync Features:
- Automatic sync runs every 24 hours.
- Option for on-demand sync.
Integration Support:
- The onboarding process for setup.
- Solution specialists for complex deployments.
Other Notable Integrations:
- HRIS, Expense Management, Budget Management, Corporate Card, Virtual Card, Reimbursements, Rewards, Mobile App, Payments Services, and Reporting Insights.
BILL Review Conclusion
In conclusion, our review of BILL has led us to confidently say that it is easy to use. While it may lack customer service, its automation and time-saving features certainly make up for it.
Additionally, it has an impressive range of integrations that make it accessible to 80% of small and medium-sized businesses. We would love to hear your personal review of BILL, including what you love and what you don’t.
Related In-depth Comparison
We’ve got you covered if you’re struggling to decide on an accounting software. Our in-depth comparison will provide you with all the information you need to make an informed decision.
BILL Frequently Asked Questions
BILL is an AI-powered financial operations platform that simplifies how businesses manage payables, receivables, and expenses. It automates bill creation, approvals, and payments while syncing seamlessly with popular accounting tools like QuickBooks and Xero. Businesses use BILL to gain real-time visibility into cash flow, eliminate manual data entry, and streamline approvals, saving hours each week. Its unified platform combines AP, AR, and spend management in one dashboard, making it ideal for growing teams seeking control and efficiency.
BILL connects directly to your accounting system and bank accounts to automate financial workflows. You can upload or email bills, route them for approval, and schedule payments via ACH, card, or international transfer. Vendors and clients receive funds through secure channels, and every transaction syncs automatically with your accounting software. The platform’s AI features detect duplicates, match invoices, and flag anomalies to reduce errors and fraud risk.
Yes. BILL uses bank-level security with multi-factor authentication, encryption, and strict internal controls to protect user data and transactions. The company complies with major industry standards and undergoes regular security audits. Additionally, each payment is processed through a verified financial network, ensuring that vendor and customer funds remain secure at every step.
BILL is used to automate accounts payable (AP) and accounts receivable (AR) processes. It helps businesses manage invoices, pay vendors, send customer bills, and monitor spending from one central dashboard. Accounting teams rely on it for approval routing, paperless workflows, and audit trails, minimizing manual data entry and improving accuracy.
To get started, connect your accounting system and bank accounts, upload bills or invoices, and set approval rules. BILL’s dashboard lets you track payment status and schedule transactions with just a few clicks. You can also invite team members or accountants for shared access, ensuring collaboration and transparency across all financial operations.
QuickBooks is an accounting system, while BILL acts as a financial operations layer that integrates with it. BILL automates payables, receivables, and expense workflows, whereas QuickBooks focuses on bookkeeping and financial reporting. Together, they create a complete accounting and payment solution. QuickBooks tracks, BILL executes.
Not exactly. While both handle digital payments, BILL is designed for business-to-business (B2B) transactions, not peer-to-peer transfers. It manages invoices, approvals, and multi-step payment processes with compliance and accounting integrations, capabilities that personal apps like Venmo don’t provide.
Yes. Millions of businesses and accounting firms trust BILL to manage billions in annual payments. Its strict security protocols, transparent workflows, and real-time audit trails build trust with users and vendors alike. Every transaction is traceable, helping businesses maintain compliance and financial control.
BILL partners with regulated U.S. financial institutions to process payments and issue the BILL Divvy Visa Card through approved bank partners. These partnerships ensure that funds are transferred securely and in compliance with banking standards.
- Automates tedious AP/AR workflows
- Integrates with major accounting software
- Provides secure, auditable payment processes
- Offers multi-user access for teams and accountants
- Learning curve for first-time users
- Some manual oversight still required for complex approvals
Yes. BILL supports cross-border payments in multiple currencies, allowing businesses to pay international vendors through secure global banking channels. The system automatically handles currency conversion and compliance documentation for supported countries.
While primarily serving U.S.-based businesses, BILL supports international vendor payments and works with global suppliers. However, account registration and most features are optimized for U.S. business banking systems.
BILL’s AI-driven automation goes beyond basic invoice scanning. It intelligently captures data from uploaded bills, detects duplicates, and matches transactions to the correct vendor or account line, reducing human error and saving hours of manual entry. Its machine learning engine improves with use, learning each company’s approval flow to automatically route invoices to the right person. This context-aware automation allows finance teams to process payments faster while maintaining strict compliance and oversight.
BILL includes built-in safeguards to prevent payment errors and fraud. Its system automatically flags duplicate invoices, mismatched payment details, or suspicious vendor activity. Every transaction passes through multiple verification layers, including audit trails and user access controls. Because BILL keeps a transparent digital record of each approval and payment, it’s easy to trace who approved what, significantly reducing internal risk and unauthorized payments.
Accountants and bookkeepers love BILL for its multi-client dashboard, which lets them manage dozens of client accounts in one interface. The platform syncs directly with accounting software like QuickBooks, Xero, and Sage Intacct, ensuring real-time updates. Accountants can review, approve, and pay bills across clients without switching platforms, while maintaining separate workflows and user permissions for each business. This makes BILL a time-saving hub for modern accounting practices.
BILL gives finance teams a clear, real-time view of cash flow. Users can track every invoice and payment stage, from approval to completion, and generate insights into outstanding bills, vendor activity, and payment trends. These analytics help businesses forecast expenses, manage budgets, and make data-driven financial decisions. Integration with accounting software ensures that all transactions stay synchronized for accurate reporting and compliance.
BILL is widely used by professional services firms, nonprofits, tech startups, construction companies, and accounting practices. These industries often manage multiple vendors, recurring invoices, and approval workflows that can be automated through BILL. Any business with high transaction volumes or distributed teams benefits from its ability to centralize payments, ensure compliance, and reduce manual workload, all while maintaining financial accuracy and control.
About the Authors
Editor
Ana Maria Stanciuc
Head of Content & Editor-in-Chief @ Tekpon
Writer
Alina Maria Stan
COO & Co-Founder @ Tekpon
BILL Alternatives
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