Druva Reviews for 2025
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What is Druva?
What is Druva?Druva is a cloud-native data protection and resilience platform built entirely on AWS. It provides backup, disaster recovery, archival, and governance for enterprise data across endpoints, data centers, and SaaS applications. Druva’s unified platform eliminates traditional hardware and management complexity by delivering data protection as a service. This allows organizations to centrally secure, manage, and recover their critical information from a single console.
The Druva Data Resiliency Cloud integrates with leading enterprise workloads such as Microsoft 365, Salesforce, AWS, Kubernetes, and hybrid environments. It automatically scales to meet changing business needs while providing global deduplication, ransomware protection, and compliance capabilities. By using Druva, IT teams can replace multiple point solutions with one cloud-based system that continuously monitors and protects data across all locations.
Druva’s architecture emphasizes zero-trust security and built-in encryption, ensuring end-to-end protection without requiring manual key management. Its service model allows fast deployment, predictable costs, and ongoing optimization as data grows.
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- Small Business
- Medium Business
- Large Enterprise
Druva Pricing
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Druva Features
- Activity Dashboard
- Data Import/ Export
- High Volume Processing
- Data Capture and Transfer
- Secure Data Storage
- Artificial Intelligence (AI)
- API
- Real Time Data
- Real Time Reporting
- Real Time Analytics
- Reporting/Analytics
- Data Storage Management
- Cloud backup
- Disaster recovery
- Ransomware protection
- Data governance
- Endpoint protection
- SaaS backup
- VMware protection
- Kubernetes backup
- AWS workload protection
- Salesforce backup
- Microsoft 365 backup
- Data deduplication
- Archival storage
- Automated compliance
- Air-gap security
- Zero-trust access
- Immutable storage
- Global management console
- Role-based access
- AI anomaly detection
- File-level recovery
- Instant restore
- Policy automation
- Data insights
- Encryption in transit
- Encryption at rest
- Audit reporting
- Scalable architecture
- Multi-region redundancy
Druva Integrations
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Microsoft 365
Productivity Software
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Google Workspace
Productivity Software
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Salesforce Service Cloud
Help Desk Software
User Sentiment - Druva Reviews
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Ease of Use
Druva is praised for its simple, intuitive interface, which makes it easy to deploy and manage backups across various platforms. This is especially valued by IT teams looking for straightforward data protection without complex setups.
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Comprehensive Backup Solutions
Druva provides reliable backup and restore capabilities for both on-premises and cloud data, with strong support for applications like SharePoint, OneDrive, and Microsoft Teams.
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Scalability
Users appreciate the platform’s ability to scale effortlessly as data needs grow, ensuring businesses can increase data protection without performance issues.
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Ransomware Protection
The built-in ransomware recovery features provide peace of mind by securing data and enabling quick recovery in case of attacks.
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Customer Support
Druva’s customer success team frequently requests technical health checks, ensuring that users are supported through regular updates and proactive assistance.
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Occasional Bugs
Some users report issues during user imports, such as occasional bugs when integrating with systems like SCIM.
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Limited Features for Certain Workloads
While Druva is robust in most areas, some workloads, particularly ransomware protection, offer fewer in-depth features than others.
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Firewall Configuration
In some cases, users need to create special firewall policies to allow backups and restores, which adds some complexity to the setup.
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Occasional Crashes
There have been reports of the system crashing temporarily, although these instances are infrequent.
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Druva Company Details
Company Name
Druva, INC.
Headquarters
United States
Website
www.druva.com
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Druva emphasizes “secure by design” architecture and aims to support regulatory compliance and trust through built-in security mechanisms and certifications.
- Uses end-to-end encryption, air-gapped/immutable backups, and isolation to prevent unauthorized data modification.
- Integrates with SIEM/SOAR, gives proactive alerts and threat detection.
- Supports compliance frameworks like FedRAMP, HIPAA, FIPS, especially in public sector use cases (GovCloud).
- Centralized governance, legal hold, and defensible deletion help organizations meet audit and data retention requirements.
AI is at the core of Druva’s innovation. The DruAI suite includes agentic AI assistants and the Dru Metagraph, which analyze global data telemetry to predict threats, automate responses, and optimize storage.
AI helps detect anomalies, tune performance automatically, and even recommend recovery actions—reducing IT workload and accelerating incident response.
Traditional solutions require infrastructure, manual updates, and patching—Druva eliminates all of that.
It’s the first true cloud-native data protection platform that:
- Requires no hardware or storage management.
- Delivers auto-tuning and self-healing performance.
- Uses AI-driven threat detection through DruAI.
- Provides “secure by design” architecture with immutable backups.
- Offers a $10M Data Resilience Guarantee for qualified customers.
- Simply put, Druva delivers enterprise-grade resilience with the agility and simplicity of SaaS.
Druva’s Cyber Response & Recovery suite provides fast, clean recoveries from ransomware—without paying the ransom.
Key features include:
- Immutable, air-gapped backups immune to tampering.
- Automated threat detection with data anomaly alerts.
- Forensic recovery to identify clean recovery points.
- 24/7 Managed Data Detection & Response (MDDR) with AI correlation.
- Its Ransomware Recovery Hub and ReconX Labs offer additional threat intelligence and real-time monitoring.
Druva uses a consumption-based pricing model based on “Druva credits”, which correspond to the amount of compressed & deduplicated backup storage used per month.
- One Druva credit covers 1 TB of compressed/deduplicated data protected for one month.
- Pricing differs by product domain (e.g. endpoints, enterprise data, public cloud workloads) and tier (Business, Enterprise, Enterprise Plus).
- In some cases (e.g. AWS Marketplace or Managed Service Partners), the credit model may not apply, and other contract pricing approaches are used.
- Druva also offers various plans (e.g. for Microsoft 365, endpoints, enterprise workloads) with features that scale up in higher tiers.
Druva’s strength lies in providing an integrated, SaaS-native data protection platform that supports multiple workloads, and emphasizes cyber resilience, automation, and scalability.
- Immutability and air-gapped backups to guard against ransomware reinfection.
- Global deduplication, compression, and intelligent storage tiering for cost efficiency.
- AI / automation features (e.g. Dru Assist, data anomaly detection, self-healing)
- Unified management console giving a holistic, workload-centric view.
- Support for legal hold, eDiscovery, compliance, and governance across data sources.
- Zero infrastructure: no hardware or complex setup, full SaaS model, built on cloud infrastructure.
For endpoints and SaaS apps, Druva offers a comprehensive backup, recovery, compliance, and governance solution that integrates into its unified platform.
- Automatically backup laptops/desktops across Windows, macOS, Linux.
- Provides self-service recoveries (user or IT-initiated) to reduce admin burden.
- Offers federated search, legal hold, defensible deletion, and compliance controls for SaaS data (e.g. Microsoft 365).
- Designed to handle ransomware protection via anomaly detection, data quarantine, and clean recovery workflows.
While Druva is powerful, users and implementers note a few caveats worth planning for.
Common concerns / feedback:
- Some users mention that feature breadth for what can be backed up (especially system/app settings) was more limited in earlier versions, particularly for non-PC environments.
- Understanding credit consumption can be complex: estimating data growth, deduplication rates, and mapping to future usage may be nontrivial.
- Because many features (e.g. advanced recovery, AI anomaly detection) are included in higher tiers, customers may need to upgrade to get full protection.
- In some deployment contexts (e.g. marketplace/partner contracts), the credit model may not apply as transparently.
Druva offers 24×7 global support backed by enterprise SLAs and an industry-leading 91 NPS (Net Promoter Score). The company provides a Data Resilience Guarantee and detailed uptime transparency through its Trust Center.
Support tiers include onboarding assistance, proactive monitoring, and priority response via its secure customer portal.
Yes. Built natively on AWS, Druva supports hybrid, multi-cloud, and edge environments at petabyte scale. Enterprises use it for data protection across VMware, Hyper-V, Oracle, SAP HANA, and Azure workloads—all managed through a unified dashboard.
Global deduplication and storage elasticity ensure performance even for multi-region, multi-cloud data architectures.
Customer stories from Medallia, Regeneron, and Shiseido highlight Druva’s impact on reducing infrastructure costs and recovery times.
Most report 50–70% lower total cost of ownership (TCO) compared to on-prem solutions and near-instant recovery after cyber incidents.
About the Authors
Editor
Cristian Dina
Co-Founder @ Tekpon
Druva Alternatives
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