EngageBay Reviews for 2025
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What is EngageBay?
EngageBay is an all-in-one marketing and sales platform hosted in the cloud. It provides a variety of functions on a single platform, including CRM, live chat, social media management, email marketing, marketing automation, and more.
Firms may automate crucial operations like lead generation, email marketing campaigns, and sales follow-ups with the aid of the solutions offered by this tool, which also helps firms manage their sales and marketing processes.
With a drag-and-drop interface and editable landing page and email marketing templates, the platform is simple to use.
Found in these Categories
Best For
- Freelancers
- Small Business
- Medium Business
EngageBay Pricing
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EngageBay Features
- AB Testing
- ROI Tracking
- Campaign Management
- Contact Management
- Customizable Branding
- Customizable CTAs
- Customizable Forms
- Drag & Drop
- Data Import/ Export
- Drip Campaigns
- Email Marketing
- Email Tracking
- Engagement Tracking
- Landing Pages/Web Forms
- Lead Generation
- Lead Management
- Real Time Data
- Sales Analytics
- SMS Marketing
- Template Management
- Website Visitors Tracking
- Workflow Management
- Automated Publishing
- Automated Routing
- API
- Access Controls/Permissions
- Account Alerts
- Account Management
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audience Targeting
- Auto Update
- Auto-Responders
- Batch Processing
- Behavior Tracking
- Automated Scheduling
- Automatic Call Distribution
- Call Center Management
- Call Disposition
- Automatic Outbound Dialer
- Availability Management
- Calendar/Reminder System
- Content Delivery
- Content Management
- CAN SPAM Compliance
- CRM
- Calendar Management
- Calendar Sync
- Campaign Specific Signature
- Canned Responses
- Call Recording
- Call Routing
- Cataloging/Categorization
- Channel Management
- Call Scheduling
- Call Scripting
- Client Tracking
- Communication Management
- Computer Telephony Integration
- Confirmation/Reminders
- Contact Database
- Call Tracking Metrics
- Caller ID
- Content Creation
- Call Management
- Call Monitoring
- Conversion Rate Optimization
- Conversion Tracking
- Campaign Personalization
- Campaign Planning
- Customer Database
- Customer Engagement
- Churn Management
- Click Tracking
- Customer History
- Customer Management
- Client Database
- Client Management
- Customer Segmentation
- Customer Service Analytics
- Email Campaign Management
- Email Management
- Customer Social Profiles
- Customer Support
- Email Monitoring
- Email Response Control
- Customizable Fields
- Dynamic Content
- Email Templates
- Customizable Templates
- Customization
- Dashboard
- For Insurance Industry
- For Nonprofits
- Data Synchronization
- Deal Management
- For Real Estate
- For Sales Teams/Organizations
- Document Storage
- Donor Management
- For Small Businesses
- For Startups
- Import Tasks
- Inbox Management
- Event-Triggered Actions
- Feedback Management
- File Sharing
- For AEC Industry
- Lead Engagement
- For iPad Devices
- Forecasting
- Form Builder
- Gamification
- Geotargeting
- Goal Management
- Goal Setting/Tracking
- Group Scheduling
- Help Desk Management
- IT Asset Management
- Image Library
- Lead Notifications
- Lead Nurturing
- Incident Management
- Lead Qualification
- Lead Segmentation
- Interaction Tracking
- Internal Chat Integration
- Keyword Filtering
- Knowledge Base Management
- Mobile Access
- Mobile Alerts
- Lead Capture
- Lead Distribution
- Multi-Account Management
- Multi-Campaign
- Lead Verification/Validation
- Leaderboards
- Multi-Channel Data Collection
- Multi-Channel Marketing
- Sales Activity Management
- Sales Analytics
- List Management
- Live Chat
- Location Tracking
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Mass Texting
- Meeting Management
- Mobile Optimized Emails
- Multi-Channel Communication
- Multiple Site Management
- Multivariate Testing
- Notification Scheduling
- Offline Form
- Onboarding
- Online Booking
- Online Forms
- Performance Management
- Performance Metrics
- Personalization
- Pipeline Management
- Post Scheduling
- Predictive Analytics
- Proactive Chat
- Progress Tracking
- Progressive Dialer
- Prospecting Tools
- Sales Automation
- Sales Forecasting
- Real-Time Editing
- Real-Time Monitoring
- Proposal Generation
- Proposal Management
- Real-Time Notifications
- Real-Time Chat
- Power Dialer
- Real-time Consumer-facing Chat
- Real-time Scheduling
- Queue Management
- Quotes/Estimates
- Real-time Updates
- Referral Tracking
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SEO Management
- Response Management
- Responsive
- Routing
- Sales Pipeline Management
- Sales Trend Analysis
- Scheduling
- Search/Filter
- Segmentation
- Service Level Agreement (SLA) Management
- Shared Contacts
- Signature Creation
- Signature Management
- Support Ticket Management
- Signature Templates
- Site Search Tracking
- Social Marketing
- Social Media Integration
- Source Tracking
- Spam Blocker
- Subscription Management
- Target Account Identification
- Task Editing/Updating
- Task Management
- Support Ticket Tracking
- Task Progress Tracking
- Team Management
- Task Scheduling
- Task Tagging
- Territory Management
- Third-Party Integrations
- Time on Site Tracking
- To-Do List
- Transcripts/Chat History
- Transfers/Routing
- Usage Tracking/Analytics
- User Interaction Tracking
- Visitor Tracking
- WYSIWYG Editor
- Web Forms
- Web Notifications
- Whitelisting/Blacklisting
- Win/Loss Analysis
- Workflow Configuration
User Sentiment - EngageBay Reviews
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Affordable Pricing
Many users appreciate EngageBay for its cost-effectiveness compared to other CRM and marketing automation platforms.
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Ease of Use
The platform is generally praised for being user-friendly and easy to navigate.
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Integrated Features
The combination of marketing, sales, and service tools in one platform is highly valued.
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Customer Support
The responsiveness and helpfulness of the customer support team are frequently highlighted.
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Customization
Users are pleased with the customizable options that allow them to tailor services to their business needs.
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Reporting Features
Some users feel that the reporting tools could be more advanced and offer deeper insights.
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Email Deliverability
There are occasional concerns about the reliability of email deliverability.
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Mobile App
Users have mentioned that the mobile app could be improved for better usability.
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Integration Options
Expanding the range of integrations with other tools and platforms is a common request.
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Learning Curve
New users sometimes mention a steep learning curve when setting up complex workflows.
Leave a Review
What do you like best about EngageBay
EngageBay's user-friendly interface and straightforward setup make it appealing to users who may not have extensive technical expertise. They have multiple business tools, including CRM, email marketing, automation, and customer support, all integrated into a single platform. This streamlines processes and reduces the need for multiple software subscriptions. EngageBay offers a cost-effective CRM and marketing automation solution, making it accessible to small and medium-sized businesses with limited budgets.
What would you improve about EngageBay
Engagebay's integration options with third-party software may is limited compared to other established CRM solutions, which could hinder seamless workflow management for some users.
EngageBay Company Details
Company Name
EngageBay
Headquarters
United States
Website
www.engagebay.com
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