ERDA
ERDA Reviews
& Product DetailsWhat is ERDA?
ERDA is an AI-powered customer support platform that goes beyond automated responses to understand and connect with customers on an emotional level. It delivers personalized and empathic support, simulating real human interaction. ERDA’s AI model quickly analyzes customer queries, identifies their intent, and provides contextually relevant responses based on business documentation.
The platform revolutionizes customer service by integrating with existing documentation through multiple integrations, automatically training a new AI model based on the data, and continuously optimizing for accuracy and relevance. It’s suitable for various industries, including ecommerce, travel, finance, and banking, and is customizable to specific business needs.
ERDA ensures privacy compliance, being 100% GDPR compliant, and guarantees data security. It can be integrated quickly and seamlessly with business applications, enhancing customer support workflows and increasing productivity. ERDA’s capabilities lead to significant improvements in customer support efficiency, including a 65% bot deflection rate, a 35% increase in customer satisfaction, and a 30% reduction in costs. It provides 100% personalized responses, ensuring a superior customer experience.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
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Company Name
NET Consortium
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Located In
Romania
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Website
erda.ai
Starting from:
FREE
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
ERDA pricing is not publicly available. Create a free account, have a taste of its benefits, and receive a custom quote.
- AI/Machine Learning
- Chatbot
- Chat Transcript
- Behavior Tracking
- Communication Management
- Data Blending
- Virtual Personal Assistant (VPA)
- Self Service Data Preparation
- Pre-Configured Bot
- Natural Language Processing
Additional Features
- AI-Powered Support
- Emotional Level Understanding
- Personalized Customer Interactions
- Contextual Response Delivery
- Multi-Industry Suitability
- GDPR Compliance
- Data Security Assurance
- Quick Integration Capability
- Seamless Application Integration
- Workflow Streamlining
- Productivity Maximization
- Bot Deflection Efficiency
- Customer Satisfaction Enhancement
- Cost Reduction Impact
- Personalized Response Generation
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