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Jira Reviews for 2025

Software development tool used by agile teams.
User Score:
4.4/5

Score is based on User Sentiment from reviews and public chatter. We weight volume, recency, and consistency, then normalize to 5.

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What is Jira?

Jira is a cloud-based project management and issue tracking software developed by Atlassian. The Saas was first released in 2002 and has since been used by over 180k+ customers in over 190 countries. Jira has been an engineering favorite since the begging and is seen by the user as a product catering towards them on purpose or not since their humble beggings. However, today, the software is much more than it started with its mobile interface, allowing you to align your team from anywhere and release and discuss burning issues.

Found in these Categories

Best For

  • StartUps
  • Small Business
  • Medium Business
  • Large Enterprise

Jira Pricing

Starting From:
$ 7.5 /user/month
Pricing Model: Subscription
Jira comes with both a free trial and a free version. Moreover, three other pricing plans are available Standard, Premium, and Enterprise, which can hold up to 35k users on the app at the same time.
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Free Version

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Jira Features

  • Agile Methodologies
  • Calendars
  • To-Do Lists
  • Collaboration Tools
  • Search
  • Task Prioritization
  • Task Management
  • Project Planning/Scheduling
  • Customizable Templates
  • Kanban Board
  • Dashboards
  • Drag & Drop
  • Milestone Tracking
  • Permissions
  • Prioritization
  • Issue Management
  • Resource Management
  • Due Dates
  • Recurring Tasks
  • Feedback
  • Workflows
  • Creation & Assignment
  • Idea Management
  • Scrum Boards
  • Extend with integrations

Jira Integrations

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User Sentiment - Jira Reviews

4.4/5
Based on 488,413 user reviews across the web
AI-powered Insight: This summary represents a comprehensive analysis of user reviews and opinions found across the web, including G2, Capterra, TrustPilot, and other review platforms. Our AI aggregates sentiment and identifies key themes from verified user feedback.
What users love most
  • Highly Customizable

    Jira allows extensive customization of workflows, dashboards, and reporting, making it adaptable to various project types.

  • Ideal for Agile Teams

    The platform is powerful for Agile methodologies, offering features like sprint management, backlogs, and user stories that help teams stay organized and efficient.

  • Great for Collaboration

    Many users appreciate Jira’s ability to facilitate cross-team collaboration. With clear ticket statuses and progress tracking, Jira ensures that no task is overlooked.

  • Comprehensive Features

    From reporting tools to integrations with other platforms (like Confluence and Bitbucket), Jira provides a robust development and project management ecosystem.

  • Strong for Large Teams

    Jira shines in large-scale, complex projects, helping teams maintain organization and accountability.

Areas for Improvement
  • Complexity

    Many users note that Jira has a steep learning curve, especially when dealing with multiple projects or using advanced features. It can be overwhelming for new users or smaller teams.

  • Licensing Costs

    Jira’s pricing can challenge smaller organizations, as the licensing structure can become expensive with a growing team.

  • Performance Issues

    Some users report that Jira can become slow or bloated, especially when dealing with large volumes of data or multiple projects.

  • Requires Configuration

    To get the most out of Jira, you must make a significant investment in setup and customization. Without this, the tool can feel overly complicated.

  • UI Could Be Improved

    While functional, some users feel that Jira’s interface could be more intuitive or visually appealing.

Leave a Review

Tell us your opinion about Jira and help others make informed decisions.
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Jira Company Details

Company Name

Atlassian

Headquarters

United States

Website

atlassian.com/software/jira

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About the Authors

Cristian Ciulei |

Editor

Cristian Ciulei

CTO & Co-Founder @ Tekpon

Lead Code Architect
Cristian Ciulei is the CTO and co-founder of Tekpon. He has a strong technical background and extensive experience in web development, including proficiency in HTML5, CSS3, JavaScript, PHP, and Google Cloud Services.
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Alina Maria Stan |

Writer

Alina Maria Stan

COO & Co-Founder @ Tekpon

Lead Gen Master & Affiliation Expert
Alina Maria Stan is the COO and Co-Founder of Tekpon, where she has utilized her expertise in SaaS, software promotion, and lead generation since July 2020. Her role involves media buying and extensive software branding, contributing significantly to Tekpon's market presence.
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Jira Alternatives

monday.com

Score: 4.7/5

ClickUp

Score: 4.5/5

Peerbie

Score: 4.6/5

Wrike

Score: 4.6/5

Basecamp

Score: 4.5/5

Yalla

Score: 4.1/5

Get Better Pricing on Jira

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Tell us who you are

Your Business

Tell us about your Company

Tell Us Your Software Needs

Share your requirements and let our procurement experts help you find the best software deals, negotiate renewals, or compare alternatives — tailored to your business goals.

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