Jobber
Jobber Reviews
& Product DetailsWhat is Jobber?
Jobber is a business management software designed to help service-based businesses organize and streamline their operations. It offers a comprehensive suite of tools for managing client information, scheduling jobs, sending invoices, and tracking payments, all in one platform. With the app, businesses can efficiently manage their day-to-day operations, ensuring that nothing falls through the cracks, whether it’s job scheduling or client follow-ups.
One of Jobber’s standout features is its real-time scheduling and dispatch system, which allows teams to stay organized and on track with their tasks. Jobber ensures that businesses can assign jobs, track progress, and communicate with teams efficiently, all from one dashboard. Additionally, the software makes client communication easier by sending automated reminders and follow-ups, improving the customer experience.
It also offers robust invoicing and payment processing capabilities. Users can generate and send invoices, track payments, and accept payments online, ensuring timely and accurate financial management. This feature reduces the time spent on administrative tasks, allowing businesses to focus more on their services.
Ideal for small to mid-sized service businesses such as landscapers, cleaners, and home service professionals, Jobber helps businesses grow by offering tools that enhance efficiency and improve customer satisfaction. With Jobber, businesses can manage their operations from anywhere, ensuring smooth workflows and better client relationships.
Best For
- StartUps
- Freelancers
- Small Business
- Medium Business
- Large Enterprise
- Non-profit Organization
- Personal
- Cloud, SaaS, Web-Based
- Mobile - Android
- Mobile - iPhone
- Mobile - iPad
- Desktop - Mac
- Desktop - Windows
- Desktop - Linux
- Desktop - Chromebook
- On-Premise - Windows
- On-Premise - Linux
-
Company Name
Octopusapp Inc.
-
Located In
Canada
-
Website
getjobber.com
Starting from:
$29 /month
Pricing Model: Subscription
- Free Trial
- Free Version
Pricing Details:
Jobber offers three pricing plans: Core at $29 per month, Connect at $119 per month, and Grow at $199 per month, all billed monthly. Annual billing offers discounted rates at $19, $89, and $149 per month, respectively. Each plan includes different features like job scheduling, invoicing, and automation, tailored for growing service businesses. A free 14-day trial with full access to features is available without requiring a credit card.
Core Plan
Connect Plan
Grow Plan
- Appointment Scheduling
- Automated Scheduling
- Calendar Management
- Calendar Sync
- Credit Card Processing
- Employee Management
- Recurring Appointments
- Reminders
- Reporting & Statistics
- Task Scheduling
- Booking Management
Additional Features
- Fleet Management
- Labor Rates
- Commercial
- Photo Capture
- Customizable Templates
- Client Management
- Timesheet Management
- Comment Library
- Job Tracking
- Search/Filter
- Invoice History
- Electronic Signature
- Reporting/Analytics
- Team Management
- Customizable Fields
- Mobile Access
- Email Templates
- Online Invoicing
- Group Scheduling
- Client Database
- Invoice Processing
- Budgeting/Forecasting
- Job Scheduling
- Report Summary
- Real Time Updates
- Availability Management
- Commercial/Industrial
- Pricing and Cost Calculations
- Real Time Reporting
- Automated Quoting
- Activity Tracking
- Subcontractor Management
- Real Time Monitoring
- Status Tracking
- Mobile Signature Capture
- Templates
- Drag & Drop
- Historical Reporting
- Employee Database
- Surveys & Feedback
- Dispatch Management
- GPS
- Customer History
- CRM
- Time Tracking
- Resource Scheduling
- Project Planning/Scheduling
- Pesticide Usage Tracking
- Customer Management
- Mobile Alerts
- Labor Forecasting
- Interaction Tracking
- Inventory Control
- Third Party Integrations
- Estimating
- Payment Collection in the Field
- Messaging
- Multi-Location
- Discount Management
- Asset Lifecycle Management
- Real Time Notifications
- Purchase Order Management
- Task Management
- Electronic Payments
- Online Booking
- Project Management
- Work History
- Digital Signature
- Invoice Management
- Audit Management
- Commercial Inspections
- Change Order Management
- Alerts/Notifications
- Appointment Management
- Real-time Scheduling
- Photos/Images
- Takeoff
- Work Order Management
- Client Tracking
- Barcode/Ticket Scanning
- Cost Tracking
- Monitoring
- Residential Properties
- Customer Database
- File Storage
- Technician Management
- Groundskeeping Management
- Job Management
- Route Optimization
- Facility Scheduling
- Team Calendars
- Invoice Creation
- Safety Management
- Recurring/Subscription Billing
- Pest Activity Tracking
- Pricing Management
- Bid Management
- Audit Trail
- Residential
- Attendance Tracking
- Document Imaging
- Routing
- Equipment Tracking
- Self Service Portal
- Accounting Integration
- Payment Processing
- Payroll Management
- Contractor Management
- Employee Scheduling
- Maintenance Scheduling
- Email Management
- QuickBooks Integration
- Customizable Reports
- Workflow Management
- Work Order Creation
- Chemical Usage Tracking
- Data Import/Export
- Time & Expense Tracking
- Contact Database
- Contractor Database
- Summary Reports
- Contact Management
- Driver Management
- Billing & Invoicing
- Performance Metrics
- Document Management
- Customizable Branding
- Geographic Maps
- Automatic Backup
- Activity Dashboard
- Projections
- Communication Management
- Irrigation Tracking
- Lead Management
- Project Tracking
- Scheduling
- Geolocation
- Location Tracking
- Accounting
- Mobile App
- Online Time Clock
- Project Scheduling
- Document Storage
- Real Time Data
- Assignment Management
- Mobile Payments
- Customizable Forms
- Inspection Management
- Electrical Estimating
- Warranty Tracking
- Job Costing
- Online Payments
- Data Synchronization
- Service History
- Customer Portal
- Cost Database
- Confirmation/Reminders
- Template Management
- Offline Access
- Customizable Invoices
- Repair Estimates
- Contract/License Management
- Access Controls/Permissions
- Billing Portal
- Cost Estimating
- Quotes/Estimates
- Client Portal
- SMS Messaging
- Commercial Properties
- Project Time Tracking
-
Ease of Use
Users frequently praise Jobber for its intuitive interface, both on desktop and mobile. Its simplicity makes it easy for office managers, field workers, and business owners to start without a steep learning curve.
-
Comprehensive Toolset
Jobber’s all-in-one approach, with scheduling, invoicing, payments, and client management features, makes it a powerful solution for service-based businesses. Users appreciate having everything in one platform without needing to juggle multiple tools.
-
Mobile Functionality
The mobile app is particularly well-regarded by field staff, as it allows them to access job details, update status, track time, and collect payments while in the field. This functionality ensures real-time communication between field staff and office teams.
-
Improved Client Communication
Jobber’s automation tools, client hub, and online booking features improve client communication and reduce administrative overhead. Automated reminders, follow-ups, and online payment options enhance the client experience.
-
Customer Support
Jobber is known for its excellent customer support. Users often cite the support team as responsive, knowledgeable, and helpful, especially during onboarding.
-
Pricing for Small Businesses
Some users feel that Jobber’s pricing plans can be expensive for small businesses or solo operators. While the platform offers a lot of functionality, some small businesses may find the costs prohibitive compared to simpler or less expensive solutions.
-
Limited Customization
A few users have mentioned that Jobber could benefit from more customization options, such as tailored reports or more workflow flexibility. Businesses that require highly customized processes may find the system somewhat rigid in its current form.
-
Limited Integrations
Although Jobber integrates with crucial tools like QuickBooks and Stripe, some users have desired more integration options, particularly with popular CRM or project management tools. Expanding the list of integrations would make the platform even more versatile.
-
Reporting Features
Some users feel that Jobber’s reporting features could be more advanced. While the platform provides basic reports, businesses with more complex reporting needs might find the current capabilities somewhat limited.
Disclaimer
Here at Tekpon's Global Buzz, we blend AI smarts with a human touch to offer a snapshot of user reviews from the web. While we carefully craft these summaries, please remember they reflect diverse user views and experiences, not Tekpon’s own opinions.
-
NiceJob
Online Reputation Management Software
-
QuickBooks Online
Accounting Software
-
MailChimp
Marketing Automation Software
-
PayPal
Payment Processing Software
-
Google Calendar
Scheduling Software
-
Stripe
Payment Processing Software
-
Zapier
Data Integration Software
-
Square Point of Sale
POS Software
-
authorize.net
Payment Processing Software
-
Braintree
Payment Processing Software
Tell us your opinion about Jobber and help others.
Table of Contents
If you’re a busy business owner or professional struggling to manage your appointments and bookings, Jobber is one of the best free scheduling software options to consider.
Trusted by more than 100,000 service professionals across 43 countries, it optimizes and automates essential tasks like invoicing, electronic payments, scheduling, quote management, and online bookings.
Whether you run a small plumbing business, a landscaping company, or an HVAC service, Jobber can help you manage operations efficiently.
Jobber – Field service management
Many people know the Jobber app as a field service management solution that permits small and midsize service businesses to handle customer management, increase business operations, and manage field staff through a desktop dashboard or mobile application.
Jobber supports over fifty service industries and offers excellent tools like automatic emails, client reminders, quoting, a self-service client hub, online booking, invoice creation, billing, expense tracking, real-time scheduling and dispatching, and integrated CRM.
The app is available for Android and iOS devices, providing easy access to its tools from anywhere.
Who can use the Jobber app?
The Jobber app is designed to provide scheduling, customer management, and field service solutions to businesses of all sizes, from small to large. Whether you’re using the desktop dashboard or the mobile app, you can use Jobber to expand your operations, schedule meetings, manage field staff, and perform other important tasks.
Jobber offers many amazing features that make scheduling and customer management easier. For example, the time-tracking functionality allows users to update any job in real-time, including information about completed tasks and project progress, which helps management effectively track field personnel.
Additionally, the tool integrates with many electronic payment applications, such as PayPal, Stripe, and PayPal, making it easy to accept payments from clients.
Anyone can use this field management software to manage online bookings and appointments. Entrepreneurs, small business owners, midsize business owners, freelancers, and large business owners are some of the people who can use the Jobber app.
Details of Jobber Features
Now, let’s see what other great features this tool offers.
-
Online booking
You can easily communicate with your customers with Jobber’s online booking feature. It enables your customers to submit service requests directly via your social media platforms or website. Usually, the online booking form will request customers to provide relevant details like the desired date and time, request services, and contact details. In addition, you can customize the booking questions to suit your business.
-
Quote management
With the quote management feature, you can easily create, send, and track quotes to enable you to close many leads. Jobber helps you to record all the quotes you created into their database. In addition, you can filter quotes by status and date to enable you to find quotes that require attention.
-
Customer Relationship Management (CRM)
As a CRM tool, Jobber allows businesses to monitor and manage client relationships efficiently. With advanced search and filtering options, you can quickly organize and locate customer information, making client management easy and effective.
-
Scheduling and dispatching
Its drag-and-drop calendar makes it easy to schedule jobs and dispatch team members. You can assign jobs quickly and efficiently, ensuring your field staff is always on the move, delivering top-notch service.
-
Invoicing
With Jobber, you can send your clients’ company-branded invoices electronically. You can customize invoice templates to include important information such as:
- Contact information
- Due dates
- Line items
- Payment options
- Total amount
It supports batch invoicing, where you select a group of clients in Jobber and send multiple invoices simultaneously.
Additionally, you can set up automatic invoices to be created and sent per visit or on time intervals that you set. This is a useful feature for recurring work that requires multiple invoices to be sent to clients. It also includes automated reminders, so you never miss an invoice.
The tracks invoices that are pending, sent, paid, and past due. If an action is needed at any of these steps, Jobber will send you a reminder.
-
Jobber payments
Clients can send payments for quote deposits and invoices to you electronically via Jobber with the Jobber payments feature. Also, your clients are free to save their credit card information in the client hub and send payments online. For clients that prefer to pay in person, staff can gather credit card payments via the Jobber’s card reader or mobile app payment module.
It has integrations with Stripe to accept credit card payments. To receive payments, you must connect your bank account to Jobber. Bank transfers are processed via Plaid, a payment processing solution, and your money is deposited directly into your account.
You can set up automatic alerts to notify you anytime a customer pays. It is in charge of sending receipts automatically to clients after payments are confirmed.
-
Reporting
The app has more than twenty built-in reports that help you view data and monitor your business’s performance. You are free to export any of the reports to a CSV or an Excel file. Financial reports, work reports, client reports, and expense reports are some of the reports you can generate in Jobber.
-
Integrations
Jobber integrates with several third-party platforms like Zapier, QuickBooks, Stripe, and PayPal, enhancing its capabilities and making it easier to manage all aspects of your business within a single tool.
-
Marketing Tools – New Feature
Jobber now includes Marketing Tools that help service professionals grow their customer base. With tools to send professional, personalized emails, Jobber enables businesses to stay connected with their customers and promote their services effectively.
Features like email templates, automation, and audience segmentation make it easy to run targeted marketing campaigns that boost engagement and drive bookings.
-
AI Tools – New Feature
Recently introduced, AI tools in Jobber help optimize day-to-day operations. These tools can assist with tasks like scheduling and dispatching by analyzing patterns in your business activity and recommending the most efficient ways to organize your team’s workflow.
AI also powers features like automated responses to common customer inquiries, ensuring that your customers always get timely communication, even during busy periods.
Conclusions
Jobber is a comprehensive field service management solution designed to make your business operations smoother and more efficient. From scheduling and client management to invoicing and AI-powered automation, the platform simplifies even the most complex tasks.
With the recent addition of marketing and AI tools, it is a great option for growing businesses looking to automate repetitive tasks and enhance customer engagement.
Whether you’re managing a small operation or a large enterprise, Jobber provides a reliable, cost-effective solution for businesses across various industries. Its ease of use, integration with third-party apps like QuickBooks and PayPal, and customizable features make it a standout option in the field service management space.
The Jobber app is designed to streamline operations for home service businesses by helping with scheduling, client management, invoicing, and getting paid. It allows businesses to manage their day-to-day operations from anywhere, providing tools for field service management directly from mobile devices.
Yes, Jobber functions as a CRM system, helping businesses manage customer relationships by tracking client details, job statuses, and communication histories. It integrates CRM capabilities within its platform to enhance customer service and business operations.
In the context of the Jobber app, a “jobber” refers to businesses or individuals that provide services to clients and manage their operations through Jobber’s software. This term generally encompasses a variety of home service providers who use Jobber to organize and run their businesses more efficiently.
Jobber is used by a wide range of home service businesses, including those in sectors like lawn care, cleaning, HVAC, plumbing, and more. It supports over 50 different home service industries, facilitating operations that improve efficiency and customer service.
No, Jobber is not the same as QuickBooks. Jobber provides field service management software with CRM capabilities, while QuickBooks focuses primarily on accounting and financial management. However, Jobber can integrate with QuickBooks for seamless financial tracking and management.
Yes, Jobber is safe to use. It prioritizes user privacy and security, ensuring data protection with encrypted communications and adhering to industry-standard security practices.
Jobber offers features like GPS tracking to manage field operations, which can track the location of team members during work hours for operational efficiency and scheduling. This tracking is focused on enhancing service delivery and operational logistics.
Businesses choose Jobber for its comprehensive features that streamline operations, enhance customer service, and drive growth. Jobber offers tools for scheduling, invoicing, payment collection, and customer management, all designed to save time and increase profitability for home service businesses.
The main function of Jobber is to help service businesses manage and organize their operations more efficiently. This includes scheduling jobs, dispatching team members, managing client relations, and processing payments, all within a single platform.
Yes, Jobber is excellent for small businesses, particularly those in the home service industry. It helps small businesses manage their operations efficiently, scale their operations, and improve customer satisfaction with various tools designed to streamline daily tasks.
To start with Jobber, you can sign up for a free trial directly on their website. Once you create an account, you can log in through the Jobber login portal to access and customize your dashboard according to your business needs.
The Jobber app allows service businesses to manage job scheduling, client communication, invoicing, and payment collection from any location. It provides mobile access to manage and coordinate field service operations effectively.
While specific profitability can vary, Jobber helps businesses increase efficiency and potentially grow their revenue by streamlining operations and reducing administrative overhead. Users report saving time and growing revenue significantly after implementing Jobber.
Yes, customers can pay through Jobber using online payments. Jobber supports credit card processing and integrates with various payment gateways to facilitate easy and secure transactions for services rendered.
